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How to solve complaints about infringement of AliExpress appearance

2024-03-31 10:00 twenty-seven


Contents

  1. Does Quick Sell All Phone Case Infringe
  2. What to do when AliExpress is maliciously complained by peers about stealing pictures
  3. How to solve the trademark of AliExpress
  4. How to release frozen funds of AliExpress
  5. Is it useful for AliExpress to appeal for serious infringement

Does Quick Sell All Phone Case Infringe

Infringement Because many mobile phone cases on the AliExpress platform often rely on well-known brands' trademarks, patents and other intellectual property rights, if there is no legal license, selling these trademarks, patent related mobile phone cases will constitute an infringement. In addition, there are also some illegal acts such as counterfeit products and unqualified products on the AliExpress platform, which will be subject to legal sanctions if reported by consumers or investigated and dealt with by regulatory authorities. With the popularization of e-commerce, network infringement is also increasingly rampant. For sellers, they should always pay attention to the protection of intellectual property rights, and avoid unauthorized use of others' trademarks, patents and other intellectual property rights, so as to avoid infringement disputes. For consumers, they should also improve their awareness of intellectual property protection, choose formal channels to purchase products, and avoid purchasing infringing products.

What to do when AliExpress is maliciously complained by peers about stealing pictures

If you are maliciously complained about stealing pictures by your peers on AliExpress, you can try the following methods to solve the problem:

1. Submit evidence: If you are sure that your product image is original or has been authorized, you can submit evidence to AliExpress customer service to prove your innocence. You can provide the original document, authorization certificate, trademark registration certificate and other evidence of the product picture to prove that your product picture is legal.

2. Negotiate with the complainant: If you know which peer maliciously complained about your goods, you can try to negotiate with the other party to solve the problem. You can provide evidence to the other party or negotiate a compromise with the other party to avoid unnecessary disputes.

3. Appeal: If you have submitted evidence or failed to negotiate with the other party, you can submit a complaint to AliExpress. When appealing, you need to provide detailed information and evidence to prove that your product pictures are legal. AliExpress customer service will review the complaint, and if the evidence is sufficient, the malicious complaint will be withdrawn.

It should be noted that, in order to avoid the occurrence of similar problems, it is recommended that you use your own original pictures or authorized pictures as far as possible when publishing products to avoid infringement disputes.

How to solve the trademark of AliExpress

1. The seller registers himself

Conditional sellers can apply for domestic or overseas brand trademarks by themselves. When registering a trademark, be sure to have an English trademark. Specific trademark requirements include:

A. English registered brand trademark registered in China or overseas.

B. It can be an r tag or a TM tag.

C. Some brand trademarks are only invited to the platform.

However, this method takes a long time and costs a lot. There are specialized agencies to help with it.

After completing trademark registration, you need to find "Account and Authentication" in the seller's background of AliExpress, click "Trademark Qualification Application" to add brand authorization, and submit relevant materials to the platform for review. After approval, you can choose your own brand to publish.

2. Obtaining trademark authorization certificate

Many brands now have a distribution model. Sellers can choose some reliable suppliers or agents to obtain authorization certificates, so that they can sell their products on the platform.

However, it should be noted that the trademark authorization must be a complete authorization chain, otherwise it will be deemed as inconsistent by the platform and difficult to appeal.

3. Select products that do not need brand categories for sales

Although most products of AliExpress need trademark rights to be sold on the shelves, some products are not restricted by brands. You can find out which categories of products do not need trademarks, and then choose according to your own source of goods.

However, there are few categories without brands, so it is better for businesses planning to operate for a long time to choose the first two options.

Since the AliExpress platform attaches great importance to brand trademarks, everyone must find a way to obtain formal brand authorization to ensure that their products will not be affected by adverse factors such as infringement complaints.

How to release frozen funds of AliExpress

It can be cancelled, but it needs specific analysis of specific problems. Generally, the freezing of funds is due to violations, such as infringement and fraud. Therefore, it is necessary to understand the reasons for the freezing first, and then apply to AliExpress for cancellation after solving the problem. The specific steps are as follows: first contact AliExpress customer service, submit problem materials, conduct and appeal. If the appeal is successful, AliExpress will release the fund freeze. When conducting e-commerce transactions, it is very important to comply with relevant regulations and rules. To avoid violations can reduce the risk of frozen funds. At the same time, we should also pay attention to timely processing orders and maintaining good customer relations to ensure a smooth transaction process.

Is it useful for AliExpress to appeal for serious infringement

helpful

There is only one opportunity to appeal a case of serious infringement of intellectual property rights. If the appeal is unsuccessful, the account may be directly closed.

The shops with 48 points for intellectual property prohibition and restriction violations, transaction violations and other points types will be closed; The account number with 12 points or multiple of 12 points will be frozen for 7 days; The three sets of point systems are respectively deducted, accumulated and punished

This is the end of the sharing about how to solve the complaints about infringement of AliExpress appearance. I hope it can help you.

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