Jiuyou Privacy Policy
Effective date: December 1, 2023
Updated on: November 24, 2023
[Introduction]
Welcome to use our products and services! We are fully aware of the importance of personal information to you, and your trust is very important to us. We will strictly comply with the requirements of laws and regulations and take corresponding security protection measures to protect your personal information in a safe and controllable manner. Based on this, Jiuyou service provider (or short for“ We ”）This Jiuyou Privacy Policy (hereinafter referred to as "this policy"/"this privacy policy") is formulated to help you fully understand how we will collect, use, share, store and protect your personal information when you use our products and services, and how you can manage your personal information, so that you can better make appropriate choices
Before you begin to use our products and services, please read and understand this policy carefully, especially our Bold/Bold Underline Make sure you fully understand and agree to the terms of the logo before using it. In addition to this policy, in specific scenarios, we will also explain the purpose, scope and use of the corresponding information collection to you through instant notification (including pop-up windows, page prompts, etc.), function update instructions, etc. These instant notification and function update instructions, etc., form part of this policy, And has the same effect as this policy. We try our best to explain the professional terms involved in this policy to you in simple and popular expressions for your understanding. If you have any questions, comments or suggestions on the contents of this policy, you can contact us through the contact information at the end of this policy.
Your consent to the privacy policy means that you have understood the functions provided by the application, as well as the necessary personal information required for the function operation, and have given corresponding collection and use authorization, but it does not mean that you have separately agreed to open additional functions, process unnecessary personal information, open relevant additional functions, process unnecessary personal information, and process sensitive personal information, We will ask for your consent separately according to your actual use.
This privacy policy will help you understand the following:
1、 Scope of application
2、 Information collection and use
3、 Provide information externally
4、 Your rights
5、 Storage of information
6、 Policy update
7、 Protection of minors
8、 Contact us
Appendix: Relevant Definitions
1、 Scope of application
This policy applies to all products and services provided to you by Jiuyou service providers in the form of websites, clients, applets and new forms with the development of technology. If we and associated companies have separate privacy policies for the products or services they provide to you, the corresponding privacy policies apply to the corresponding products or services.
In addition to the relevant information collection and use activities described in this policy, When you use third-party products or services through Jiuyou products or services, your information should be subject to the privacy terms of the third party 。
2、 Information collection and use
When you use our products/services, we need/may need to collect and use your personal information, including the following two types:
In order to provide you with the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide corresponding information, you will not be able to use our products and/or services normally;
In order to provide you with additional functions of our products and/or services, you can choose to separately agree or disagree with the information we collect and use. If you refuse to provide, you will not be able to use the relevant additional functions normally or achieve the functional effect we intend to achieve, which will not affect your use of our basic functions.
We hereby remind you that we are committed to creating a variety of products and services to meet your needs. Because we provide you with many kinds of products and services, and the specific range of products/services that different users choose to use is different, the basic/additional functions and the type and range of personal information collected and used will be different. Please refer to the specific product/service functions.
The specific function scenarios we will provide you include:
（1） Help you become our user and account management
1. Basic user service
We provide services for you based on the account of Jiuyou platform. In order to create a Jiuyou platform account, you need to provide us with at least your Mobile phone number, member name and password to be used 。 If you refuse to provide the above information, you will not be able to register your account on Jiuyou platform, and you can only use browsing and search services. In order to ensure that we are providing services for you, we may verify your identity according to the above information provided by you. If there is a situation where you need to determine your necessary identity according to law (including protecting the rights and interests of minors according to law, combating telecom network fraud, withholding taxes for you, administrative law enforcement or identification of relevant subjects in judicial proceedings), you authorize us to obtain the necessary authentication information of your corresponding Alipay account from Alipay for the above purposes.
2. Real name authentication: You can submit corresponding identity document information according to the authentication requirements to complete real name authentication. In order to better protect the physical and mental health of minors and meet relevant national regulatory requirements, further improve the accuracy of identity authentication, We will probably enable the real name authentication service in specific scenarios with the explicit authorization and consent of the user. The user authorizes the third-party service provider to obtain and use the real name information and face information submitted by the user to realize the identity authentication function. Jiuyou will not retain the face information data related to real person authentication. If users have any questions about the use and storage of your data by a third-party service provider, they can contact the third-party service provider for consultation.
3. Authorized login: we may provide your account information (avatar, nickname and other information prompted on the page) to a third party after your separate consent, so that you can easily register a third party account or log in directly from a third party. In addition, we may obtain your third-party account information from a third party according to your separate consent, and bind it with your Jiuyou platform account, so that you can directly log in and use our products and/or services from a third party. We will use your relevant information within the scope of authorization agreed by you separately.
（2） Help you use browse, search, personalized recommendation and game download/update functions
1. Browse, search and personalized recommendation functions
In order to provide you with personalized content recommendation services and the most suitable game application display results, we may collect your Jiuyou user information, unique device ID (IMEI (version below Android Q)/OAID (version above Android Q)) Android ID, MAC address, device model, manufacturer, system and application version information, screen resolution and pixel density, language settings, country or region settings, operator information, browsing and search records, click records, download game records Information such as network environment and content information provided by users when using our services (including but not limited to comments, posts, bullet screens, communities and other content information).
We will make comprehensive statistics and conduct feature and preference analysis through algorithm models to form user profiles to predict the games, services and other content that users are interested in. We will also use your above personal information in order to continuously improve and optimize the above functions.
We will collect you The downloaded game application package name, game use time, and last use time are used to show you your game use history, so that you can quickly access and manage your account 。
When you browse and use the Jiuyou service, we will record your usage. When you use the search function, we will integrate the statistical algorithm model and provide you with non personalized high-quality content and search results based on your search terms.
If you don't want to see the games, services or content we recommend for you, you can turn off the "Personalized Content Recommendation" switch on the "Jiuyou Android app - My - Settings - General Settings" page to help you control and make independent decisions on recommended content. After the "Personalized Content Recommendation" switch is turned off, the above scenarios will no longer display personalized recommended goods, content or services
When you contact us, we may save your account number, telephone number, address, email address Information such as IP address, communication/call record and content or other contact information left by you, so as to contact you or help you solve problems, or record the solution and results of related problems
Please note that separate equipment information, log information, etc. are information that cannot identify a specific natural person. If we combine this kind of non personal information with other information to identify the identity of a specific natural person, or use it with personal information, during the combined use, this kind of non personal information will be regarded as personal information, and unless we obtain your authorization or otherwise specified by laws and regulations, we will anonymize and de identify this kind of personal information.
When you contact us, we may save your account number, telephone number, address, email address Information such as IP address, communication/call record and content or other contact information left by you, so as to contact you or help you solve problems, or record the solution and results of related problems
2. Game download/update
In order to provide you with game download/update services, we will collect your Jiuyou user information, device information (device MAC address AndroidID、 Device serial code), information about the location of the device (IP address, gateway address, mask DNS, WLAN access point WiFi access point, base station information), device model, manufacturer, system and application installation list, application version information, screen resolution and pixel density, language settings, country or region settings, operator information, browsing and search records, click records, download game records, network environment and other information 。 We may use your installed app information and app version number to check your app updates, so as to provide you with a better app experience.
（3） Provide you with products or services
1. Information you provided to us
In order to facilitate your use of our products or services, you need to fill in and/or submit the information necessary for the use of our products or services according to the content of the products or services, Sometimes you may also need to provide personal sensitive information such as identity information, contact information, bank account number, etc. If you use our in-game test service, you will receive our in-game test questionnaire to ask you how you feel about the in-game test. The questionnaire you fill in or the information you provide will be provided by Jiuyou to the in-game operation company for optimizing the game experience.
2. Your personal information we collected through indirect access
(1) Information about your use or ordering of third-party products or services. In order to provide you with more convenient life services, this product provides you with access to rich third-party services. You can use related functions through related product modules.
(2) When you use the third-party services accessed by this product, in order to ensure your normal use of such third-party services, you may need to submit your personal information (In some cases, it includes your identity information, contact information, transaction information, payment information, account information, nickname, comment content, bank account number, etc., as well as information that can be shared with the explicit authorization of individuals) 。 You authorize us to provide this information to the third party providing services for you within the necessary limit, and authorize us to obtain relevant information from the third party indirectly. If you refuse us to collect such information, we will not be able to provide you with relevant functions and services, but it will not affect your use of basic functions of products or services.
(3) When you use WeChat QQ、 When logging into our products or services with Weibo, Taobao and Alipay accounts, we need Verify your identity or bind your account information, Associate relevant accounts with our products or services with your authorization.
(4) If you refuse to provide the above information or refuse to authorize, you may not be able to use the corresponding products or services of our affiliated companies or third parties, or cannot display the relevant information, but it will not affect the basic functions of using this product or service.
（4） Help you complete the transaction
If you are a qualified user, you can purchase VIP weekly and monthly cards, money saving cards, instant killing vouchers, and U points through Jiuyou APP. In order to provide this service to you, we will collect The list information, product name, product amount, consumption time and payment method of the game you played.
To complete the order transaction, you need to select the payment method and provide the corresponding payment account number. We will share your order number, order transaction amount information, and order status with the payment agency corresponding to the payment method you selected. If you need to issue an invoice, you also need to provide the invoice title, the taxpayer identification number and the e-mail address for receiving the invoice.
In order to let us know and confirm your payment progress and status in a timely manner, and provide you with after-sales and dispute resolution services, you need to agree that we can obtain mobile phone information related to the payment account and payment progress from the payment agency corresponding to the payment method you choose.
We may collect your Unique identification code of the device (IMEI (version below Android Q)/OAID (version above Android Q)) IP address WLAN access point WiFi access point information is stored as network log information.
When you purchase goods or services, we or the third party providing services will collect your order information in order to help you complete or complete the order payment on behalf of others and successfully collect the purchased goods or services. For details, please refer to the policy "III. Partners involved in data use, transfer and disclosure of personal information - (I) Partners involved in data use - 5. Cooperation scenarios - 1) Realization of business functions - A. Payment services.
（5） Customer service and dispute settlement
In order to solve the problems you encounter when receiving your feedback. We may collect you Feedback problems, running logs of key program functions (such as your search and browsing records, attention, click records IP address, browser type, telecom operator, language used, visit date and time, and web page records you visit, etc.) And the information you provide (such as account number, telephone number, address, email address IP address, communication/call record and content or other contact information left by you), which will be used to contact you or help you solve problems, or record solutions and results of related problems.
When you contact us or apply for consultation and dispute settlement, in order to ensure the security of your account and system, We need you to provide the necessary personal information to verify your membership.
In order to contact you easily, help you solve the problem as soon as possible or record the solution and results of related problems, we may save your communication, communication/call records and related content (including account information, order information, other information you provide to prove the relevant facts, or contact information you left) with us. We will use your account information and order information if you make inquiries, complaints or suggestions about specific orders.
In order to provide services and improve the reasonable needs of service quality, we may also use your other information, including the relevant information you provided when you contacted customer service, and the questionnaire reply information sent to us when you participated in the questionnaire survey.
（6） Provide you with the function of public information release
You can choose to publish pictures and texts/videos/live broadcast content, and publish comments and questions and answers through the screen recording clips, comments, questions and answers, forums, live broadcast and other information publishing functions we provide for you. We respect and protect your settings on whether to publish relevant information and the scope of publication.
In order to realize this function, we may need you to authorize the rights to record/record screen/take photos and album, and collect your account information, as well as the pictures and texts/videos/live broadcasts/comments/comments/Q&A content you publish. This information will be used to provide you with browsing, as well as the functions of comments and publishing. At the same time, we will also collect your IP address and mobile phone number to meet the requirements of laws and regulations for publishing information.
Please note that your publicly released information may involve your or others' personal information or even sensitive personal information. For example, you choose to upload pictures containing personal information when evaluating. Please consider more carefully whether to share or even publicly share relevant information when using our services. If your publicly released information involves personal information of others, you need to obtain the consent of others before publishing.
（7） Interactive communication
1. Message notification
In operation, we may send you one or more types of notifications at the same time, such as service notification, authentication, security verification, and user experience research, through the contact information (such as contact phone number, contact email) provided by you in the process of using products and/or services. We may also display or pop up commercial information about services, functions or activities you may be interested in and other goods or services information for you by SMS or phone. If you do not want to receive our commercial information and other product or service information, you can unsubscribe or close it by SMS, e-mail and directly contacting our customer service. If you want to close receiving pop-up information, you can also close it by clicking the "Skip" button or related buttons on the pop-up page.
In order to ensure that you can receive the pushed content normally and avoid missing messages, we use the App self start and correlation start other App functions. We will push platform notifications (such as platform activities, platform notifications, game beta, etc.) to you through the client "message". You can set the message notification on your device "Jiuyou Android app - My - Settings - Message Settings".
2. Interaction between relatives and friends
You can add friends by following each other.
When you use the group chat function, we need to collect group name, group announcement, group member nickname, group settings and other information. Your avatar and nickname will also be displayed to group members.
3. Activity participation
When you participate in our marketing activities, we may need to collect and use your relevant personal information (including but not limited to your nickname, avatar, contact information, receiving information, order information, browsing records, account level) to help you achieve event registration, lottery, redemption, etc, We will inform you of the specific collection and use scope in relevant scenarios and obtain your consent.
If the relevant event is jointly organized by us and an associated company or a third party, we will share the necessary information with the associated party or a third party after obtaining your consent, or bind your Jiuyou platform account with an associated company or a third party platform account, and/or synchronize your account, participation progress and other information of the event among multiple participating platforms, To ensure that you get consistent and complete services in the event.
In addition, we may use your relevant information obtained through the activity for research and development and improvement of products and/or services, comprehensive statistics, data analysis or processing or other purposes agreed by you.
4. Sharing interaction
When you share or receive shared information, participate in activities, publish posts or comments in the plaza, consult customer service, publish IM (communication messages) and other situations, we will read the contents of your clipboard to determine whether there are relevant passwords, sharing codes, links, to achieve jump, sharing, activity linkage and other functions or services, However, we will upload the clipboard content to our server only when we locally recognize that it belongs to Jiuyou jump, share, activity linkage and other instructions, and will not collect and store other information about your clipboard, and the separate clipboard information cannot identify your personal identity. At the same time, we may need to read your phone album so that you can share or receive shared pictures or videos.
5. Live room interaction
When you watch the live broadcast, your nickname, interaction information in the live broadcast room (including but not limited to comments, likes, rewards, gifts, fan ratings) will be publicly displayed in the live broadcast room. At the same time, we will collect your interaction to form statistical data (including but not limited to rankings, popularity) in the live broadcast room and publicly display them. If you want to interact with the anchor through the function of connected microphone, you need to conduct real person authentication first, and authorize to open the microphone and/or camera permission. "
（8） Provide you with security
Please note that in order to ensure the authenticity of the user's identity and provide you with better security, you can provide us with personal sensitive information such as ID card, military officer card or passport number to complete real name authentication. If you refuse to provide the above information, you may not be able to use the services that can be provided only after completing real name authentication, but it will not affect your use of basic services such as browsing and searching.
In order to improve the security of your use of products or services provided by us, our affiliated companies and partners, ensure the security of the operating environment and identify abnormal account status, protect your or other users or the public's personal and property security from infringement, and better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, and network intrusion, To more accurately identify violations of laws and regulations or relevant agreement rules of this product, we embed the application security SDK developed by our affiliated companies in the application to collect your device information (device MAC address AndroidID、IMEI、IMSI、BSSID、SSID、RSSI、IDFA、OAID、GAID、 Device serial code), information about the location of the device (IP address, gateway address, mask DNS, WLAN access point WiFi access point, base station information), sensor information (including light, acceleration, gyroscope, short range, magnetic field) and service log information, and may use or integrate your account information, behavior information, transaction information, payment information, device information, relevant network logs, and information that our affiliated companies and partners have obtained your authorization or shared according to law, To comprehensively judge your account status and transaction risks, conduct identity verification, detect and prevent security incidents, and take necessary recording, auditing, analysis and disposal measures according to law.
In addition, for the sake of network security, cleanliness and health, the platform will review the content published by users, including but not limited to pictures, videos, audio and content published using Jiuyou's built-in IM tool, in accordance with relevant national regulations. We will use content filtering algorithms to identify the risks of text, pictures, audio, video and other content published on the platform through artificial intelligence technology, filter illegal and bad content, and timely find and dispose of information content that violates laws, administrative regulations or social morality, public order and good customs.
（9） Additional services for you
Additional services based on system permissions
In order to provide you with more convenient, high-quality and personalized products and/or services, that is, show you the games and services you are interested in in the game recommendation module or community hot posts, show you the games you may want to find when you search, show you the game content you may be interested in in the hot posts, and strive to improve your experience, we will collect Your historical play records, search and browsing records, and installed game lists are used for feature analysis and user portraits to display and push customized content, games, and services more suitable for you, or for security assurance and risk prevention, such as showing or recommending more relevant information to you through the home page of the game center (rather than universal push) Search results, video information stream or game recommendation.
If you do not agree to open the relevant permissions, it will not affect your use of Jiuyou's basic services, However, you may not get the user experience brought by these additional services.
You can open or close these permissions at any time at your discretion
Please note that when you open any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, you cancel your authorization. We will no longer collect and use relevant personal information based on the corresponding permission, nor can we continue to provide you with the services corresponding to this permission. Your decision to close the authority will not affect the collection and use of information previously based on your authorization.
You can Click here View the application permission application and usage description.
In addition, you can also participate in the following additional services:
(1) You can participate in our surveys and activities: we will hold surveys on our products and services from time to time, or hold promotional, lottery and questionnaire surveys around operational needs. If you need to provide personal sensitive information beyond the permission of this policy when participating in such surveys or activities, we will ask for your consent in advance.
(2) You can use our cloud internal testing service, because the technical specificity of cloud games game operations are recorded in the cloud server, so if you use this service, the track of your game operations will be recorded in our server, if you do not want to be recorded, you cannot use this service; In addition, the operation track record of the internal test game will be provided by Jiuyou to the internal test game operation company for optimizing the game experience.
(3) When you use the game duration recording function of Jiuyou, you can authorize us to use the application usage record access rights, and we will obtain the usage duration of a game application you use, so as to provide the game duration display service and the corresponding big data statistical analysis. Refusing to provide this information will only make you unable to use this function, but will not affect your normal use of our other functions.
(4) When you use the Jiuyou welfare/gift package function, in "My welfare center/special area welfare", we provide you with coupons, gift packages or raffle related to the game. You can participate in our activities in the welfare center to better enjoy the game. To implement this function, we may collect Your account information of Jiuyou VIP level, received gift package information, coupons, and information about participating in the lottery. At the same time, we will also collect your device Android ID, device unique ID (IMEI/IMSI (Android Q version below)/OAID (Android Q version above)) BSSID, SSID and IP address are used for risk control to prevent malicious collection of gift packages and benefits.
(5) When you use the Jiuyou game reservation function, we will remind you when the game you reserved is online. To achieve this function, we will collect your The unique identification code of the device (IMEI number (version below Android Q)/OAID (version above Android Q)) and use your calendar permissions. You can turn off calendar permissions in Settings>Privacy Settings>Permission Description.
(6) You can get WeChat reminders such as game recharge and game appointment by binding your WeChat account with your Jiuyou account. To achieve this function, we will collect your Relevant information of WeChat account (after avatar and nickname: automatic name and openID).
Cookies and services of similar technologies
Cookies and similar device information identification technology are widely used in the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "cookies") to your device to collect, identify and store information when you access and use this product. We promise that we will not use cookies for any purpose other than those stated in this privacy policy. Cookies are mainly used to ensure the safe and efficient operation of products and services. They can enable us to confirm the security status of your account and transactions, check the abnormalities related to crashes and delays, and help you avoid repeating the steps and processes of filling out forms and entering search content.
At the same time, we may use cookies to show you information or functions you may be interested in, and optimize your choice of advertising. Most browsers provide users with the function of clearing browser cache data. You can perform corresponding data clearing operations, or modify the acceptance of cookies or reject our cookies. Because of these modifications, you may not be able to use services or corresponding functions that depend on cookies.
（10） Other rules for collecting and using personal information
If the information you provide contains personal information of other users, you need to ensure that you have obtained legal authorization before providing such personal information to us.
If we use the information for other purposes not specified in this policy, or use the information collected for a specific purpose for other purposes, we will obtain your consent in advance.
Under the premise that the security encryption technology is used to strictly de identify and cannot re identify specific individuals, we will use the collected data for machine learning, algorithm model training or other data analysis and mining processing, to better guarantee our product experience and assist business decision-making analysis. You can Click here View our algorithm principle and data processing description.
For your personal information collected and used by us in the above specific functional scenarios.
3、 Partners involved in data use, transfer and disclosure of personal information
（1） Partners involved in data use
1. Basic principles
When cooperating with partners, we will abide by the following principles:
1) The principle of legitimacy and minimum necessity: data processing should have a legitimacy basis, have a legitimate purpose, and be limited to the minimum range of processing purposes.
2) The principle of maximizing users' right to know and decision: fully respect users' right to know and decision on their personal information processing during data processing.
3) The principle of the most strengthened security capability: we will take necessary measures to ensure the security of the personal information we process, carefully evaluate the purpose of partners' use of data, comprehensively evaluate the security capability of these partners, and require them to comply with the relevant requirements of the cooperation agreement.
2. Scope of partners
If our related parties and third parties provide services in specific functions and scenarios, the scope of partners includes our related parties and third parties.
3. Delegated processing
We may authorize authorized partners to process your personal information in order to authorize partners to provide certain services or perform functions on our behalf. We will only entrust it to process your information for the legitimate, legitimate, necessary, specific and clear purposes of this policy statement, and authorized partners can only access the information necessary for them to perform their duties, and we will require them not to use this information for any other purposes beyond the scope of the entrustment through the agreement. If authorized partners use your information for purposes not entrusted by us, they will obtain your consent separately.
4. Joint processing
For the scenario of jointly processing personal information, we will sign relevant agreements with our partners and agree on their respective rights and obligations in accordance with legal provisions, so as to ensure compliance with relevant legal provisions and protect data security in the process of using relevant personal information.
5. Cooperation scenario
1) To realize business functions
A. Payment services
To complete the order transaction, you need to select the payment method and provide the corresponding payment account number. We will share your order number, order transaction amount information, and order status with the payment agency corresponding to the payment method you selected.
In order to let us know and confirm your payment progress and status in a timely manner and provide you with after-sales and dispute resolution services, you need to agree that we can obtain the information related to the mobile phone number, payment account number and payment progress from the payment agency corresponding to the payment method you choose.
In order to identify the abnormal status of the account and the device, and provide you with more stable payment services, we may use the unique identification code of the device (IMEI (below Android Q)/OAID (below Android Q)) IP Address WLAN access point WiFi access point information is stored as network log information.
B. Channel (Applet) Service
When you use channel (applet) services, we will collect and use your channel login, browsing, use, subscription/add/cancel and other operation records to provide you with more convenient, high-quality and personalized channel services and content. In order for you to use the products and/or services provided for you by our partners in Jiuyou, our partners (usually the developers of relevant channels) will use your personal information.
2) Advertising and analysis services
We will entrust our partners to deal with information related to advertising, coverage and effectiveness on the premise of using industry common security technology. We will not entrust your personal identity information to a partner for processing.
3) Safety and statistical analysis
A. Ensure the safety of use: We attach great importance to the safety of products and/or services. To protect the legitimate rights and interests of Jiuyou users from illegal infringement, our partners may use necessary equipment, accounts and log information.
B. Analysis of products: in order to analyze the stability of Jiuyou's products and/or services, the partners providing analysis services may need information such as service usage, equipment identification information, and overall installation and use of applications.
C. Academic research: In order to improve the scientific research ability in relevant fields and promote the level of scientific and technological development, we may use de identified or anonymous data with partners (such as research institutes, universities and other institutions) on the premise of ensuring data security and legitimate purpose
4) Other cooperation scenarios
In addition to the above cooperation scenarios, we may also entrust information to other partners that support our business, including providing technical infrastructure services, analyzing the use of our services, providing merchant member services or other customer services as entrusted by us.
In order to ensure the stable operation and function realization of our client, so that you can use and enjoy more services and functions, our applications will embed SDKs or other similar applications of authorized partners. We will provide the application program interface (API) The SDK conducts strict security testing, and agrees with authorized partners on strict data protection measures to process personal information in accordance with this policy and any other relevant confidentiality and security measures. Unless the authorized partner obtains your consent separately.
You can Click here Check the details of the SDK we access.
（2） Transfer
If we need to transfer personal information due to merger, division, dissolution or bankruptcy, we will inform you of the name or contact information of the recipient. The receiving party will continue to perform this policy and other legal obligations. If the receiver changes the original processing purpose and processing method, it will obtain your consent again.
（3） Public disclosure
We will only publicly disclose your personal information under the following circumstances:
Based on your active choice and other independent consent, we may publicly disclose your personal information;
. If we determine that you have violated laws and regulations or seriously violated relevant agreements and rules of Jiuyou Platform, or to protect the personal and property safety of users of Jiuyou Platform or the public from infringement, we may disclose your personal information, Including relevant violations and the measures taken by Jiuyou Platform against you.
（4） Stop operation
If we stop operating products and/or services, we will stop collecting your personal information in a timely manner. We will deliver the notice one by one or send you the notice of stopping operation in the form of announcement, and delete or anonymize the personal information we hold related to the closed products and/or services.
（5） Exemption from your authorization and consent
Please understand that under the following circumstances, according to laws, regulations and national standards, your authorization and consent are not required for partners to use, or for us to transfer or disclose your personal information:
1. Necessary for entering into or performing the contract according to your requirements: [If you purchase goods or services through Jiuyou, we will share the necessary transaction related information in your order information to the suppliers of relevant goods or services or operators of relevant service markets of Jiuyou according to your choice, so as to meet your transaction, distribution and after-sales service needs.]
2. Necessary for performing legal duties or legal obligations: We may share your personal information according to the provisions of laws and regulations, the necessity of litigation, dispute resolution, or the requirements of administrative and judicial authorities according to law, as well as the necessity of performing other legal obligations.
3. It is necessary to respond to public health emergencies or protect the life, health and property safety of natural persons in emergencies.
4. Implement news reporting, public opinion supervision and other behaviors for the public interest, and process personal information within a reasonable range.
5. Handle your personal information disclosed by yourself or other personal information that has been legally disclosed (such as legal personal information disclosed through legal news reports, government information disclosure and other channels) within a reasonable range.
6. Other circumstances stipulated by laws and regulations.
4、 Your rights
You can view and manage your information in the following ways:, We will respond to your request in compliance with laws and regulations ：
（1） Look up, copy, correct and supplement
You have the right to review, correct and supplement your information in the following ways:
1. Log in to 9game.cn, click the nickname, and select "Account Management";
2. Log in to Jiuyou APP and enter the "My - click my avatar - edit" operation;
（2） Copy
You can copy your information in the following ways: You can copy your personal information after querying the path listed in "(I) Review, Correction and Supplement".
（3） Delete
You can delete some of your information through the path listed in "(I) Review, correct and supplement your information", or apply to cancel your account to delete all your information.
In the following cases, you can request us to delete personal information by contacting customer service:
1. If we deal with personal information in violation of laws and regulations;
2. If we collect and use your personal information without your explicit consent;
3. If our handling of personal information seriously violates the agreement with you;
4. If our processing purpose has been achieved, cannot be achieved or is no longer necessary to achieve the processing purpose;
5. If we stop providing products or services, or the storage period has expired. If we decide to respond to your request for deletion, we will also notify the subjects who have obtained your personal information from us as far as possible and require them to delete it in a timely manner (unless otherwise stipulated by laws and regulations, or these subjects have independently obtained your authorization).
After you or we assist you to delete relevant information, we may not be able to delete the corresponding information from the backup system immediately due to applicable laws and security technology restrictions. We will securely store your personal information and restrict any further processing until the backup can be cleared or anonymous.
（4） Change the scope of authorization
You can change or withdraw the scope of your authorization for us to collect and process your personal information in the following ways:
Manage the system permission authorization used by the app in My Settings General Settings Privacy Rights Management.
For the authorization that you cannot set directly through the above method, you can modify it through customer service, However, please note that we may not be able to respond to your request to change the scope of authorization for some types of personal information, such as information necessary to realize the basic functions of Jiuyou or information necessary for us to perform our obligations under laws and regulations. When you revoke your authorization, we will no longer process the corresponding personal information. However, your decision to withdraw your authorization will not affect our previous personal information processing based on your authorization.
（5） Account cancellation
You can apply for cancellation of your account in the following ways:
1. On Jiuyou APP - My - Settings - Account and Security - Jiuyou account under the management name - click the account to be cancelled - cancel the account
2. Apply for cancellation of your account through Jiuyou APP - My - Help&Feedback - Contact customer service.
After you voluntarily cancel your account, we will stop providing you with products or services, and delete or anonymize your personal information according to the requirements of applicable laws. If it is technically difficult to delete personal information, we will conduct anonymous processing, or stop processing except for storage and taking necessary security protection measures, unless otherwise specified by laws and regulations.
（6） Automatic decision of constraint information system
In some business functions, we may only make decisions based on non manual automatic decision-making mechanisms, including algorithms. If these decisions affect your legitimate rights and interests, you can contact us through customer service.
（7） Respond to your request above
In some business functions, we may only make decisions based on non manual automatic decision-making mechanisms, including algorithms. If these decisions affect your legitimate rights and interests, you can contact us through customer service.
For you or your possible guardians, close relatives and other entitled subjects to make the above request to us, as well as your relevant personal information rights under the laws of the People's Republic of China and other applicable laws, you can contact us through customer service or directly lodge a complaint with our professional department for personal information protection. We will reply within 15 days.
To ensure the security of your account and your personal information, when you make the above request to us, we may verify your identity (such as increasing account verification, requiring you to provide a written request or other reasonable ways) before processing your request.
For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed the reasonable limit, we will charge a fee as appropriate. We may refuse the information that is not directly related to your identity, the information that is repeatedly applied for without reasonable reasons, or the request that requires too many technical means (such as the need to develop a new system or fundamentally change the current practice), brings risks to the legitimate rights and interests of others or is unrealistic.
5、 Storage of information
（1） Storage life
We will only retain your personal information for the period necessary to achieve the purpose described in this policy, unless there is a mandatory retention requirement by law.
We judge the storage period of personal information mainly based on the following criteria:
1. Complete the recharge purpose related to you, and maintain the corresponding recharge and business records to respond to your possible queries or complaints;
2. Ensure the safety and quality of our services for you;
3. Do you agree to a longer retention period;
4. Whether there are other special agreements or laws and regulations on the retention period.
After the retention period, we will delete or anonymize your personal information according to the requirements of applicable laws.
（2） Storage location
Personal information collected and generated in our operations in the People's Republic of China, It will be stored in China. Unless we obtain your separate consent, or in order to perform the contract concluded with you, or in order to comply with the obligations stipulated by laws and regulations, we will not provide any of your personal information overseas. "
（3） Storage security
Technical measures for data protection
We have taken reasonable and feasible security measures in line with industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage or loss. For example, we will use encryption technology to improve the security of personal information. When exchanging data between your browser and server, it is protected by SSL protocol encryption. We provide HTTPS protocol security browsing mode; We will use a trusted protection mechanism to prevent personal information from being attacked maliciously; We will deploy an access control mechanism to ensure that only authorized personnel can access personal information.
Organizational measures for data protection management
We have established an advanced data security management system with data as the core and around the data life cycle in the industry to improve the security of personal information from the dimensions of organization construction, system design, personnel management and product technology. We have set up a dedicated department for personal information protection. Through training courses and examinations, we constantly strengthen employees' awareness of the importance of protecting personal information.
Response to personal information security incidents
If our physical, technical or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, which results in damage to your legitimate rights and interests, we will promptly launch the emergency plan and take reasonable and necessary measures to minimize the impact on your personal. In the event of a personal information security incident, we will also inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions that you can independently prevent and reduce risks, and the remedial measures for you in accordance with the requirements of laws and regulations. We will inform you by SMS, phone, push notification and other reasonable channels. If it is difficult to tell one by one, we will take a reasonable and effective way to publish announcements. At the same time, we will also report the disposal of personal information security incidents according to the requirements of the regulatory authorities.
Prevention of account security risks
The information you voluntarily share or even publicly share when using our products and services may involve your or others' personal information or even personal sensitive information. If you choose to upload pictures containing personal information when evaluating, you may disclose your personal information, such as contact information or contact address, personal name, etc. In addition, you can also establish communication and exchange information with third parties through our services. Please properly protect your personal information and only provide it to others when necessary.
If you are worried about the disclosure of your personal information, especially your account or password, please contact our customer service immediately so that we can take corresponding measures according to your application.
6、 Policy update
In order to bring you a better product and service experience, we continue to strive to improve our products, services and technologies. When new services and business processes change, we may update our privacy policy to inform you of specific changes. However, without your explicit consent, we will not limit your rights under this policy. We will post any changes to this policy on the relevant pages.
For major changes, we will also provide more significant notifications.
Major changes referred to in this policy include but are not limited to:
1. The business model of the product has changed significantly. For example, the purpose of processing personal information, the type of personal information processed, and the use method of personal information;
2. The subject of the privacy policy is changed due to business adjustment and transaction merger, and the receiver of the new subject changes the original processing purpose and processing method;
3. The main objects of personal information sharing or public disclosure have changed;
4. Significant changes have taken place in the user's personal information rights and their exercise methods;
5. When the contact information and complaint channel of the person in charge of personal information protection change;
6. The personal information protection impact assessment report indicates that the product has a significant impact on personal rights and interests.
7、 Protection of minors
In the game service, we presume that you have the corresponding civil capacity. If you are a minor, we ask you to ask your parents or other guardians to read this policy carefully, and use our services or provide information to us with the consent of your parents or other guardians.
If you are a child under the age of 14, you and your guardian should carefully read our specially formulated
Rules for the Protection of Personal Information of Jiuyou Children
To ensure that the guardian Rules for the Protection of Personal Information of Jiuyou Children You can only use our services under the guidance of your guardian after the consent of, to ensure your safety when using our services.
If you are the child's parent or other guardian, please pay attention to whether the child uses our services after obtaining your authorization and consent. If you have any questions about children's personal information, please contact our professional department for personal information protection.
8、 Contact us
You can contact us in the following ways, and we will reply to your request within 15 days:
- If you have any questions, comments or suggestions about this policy, you can call our customer service hotline 020-39225901 or send an email to aijiuyou@service.alibaba.com We contact.;
- Our contact address is: Guangzhou Ali Center, 88 Dingxin Road, Haizhu District, Guangzhou, Guangdong Province.
If you are not satisfied with our reply, especially if you think our personal information processing has damaged your legitimate rights and interests, You can also seek solutions by filing a lawsuit in the competent court of the defendant's domicile.
Appendix: Relevant Definitions
Jiuyou: Refers to Jiuyou website (domain name: 9game. cn) and Jiuyou client.
Jiuyou service provider: finger Guangzhou Aijiuyou Information Technology Co., Ltd 。
Associated companies: It refers to any company, legal institution or legal successor of the above company or legal institution that is or will be controlled, controlled or under common control by a party. Control means (1) directly or indirectly holding more than half of the voting rights; Or (2) directly or indirectly enjoy more than half of the distributable profits; Or (3) directly or indirectly controlling the composition of more than half of the members of the board of directors; Or (4) Directly or indirectly holding half of the registered capital
Alipay : refers to Alipay (China) Network Technology Co., Ltd., the main provider of Alipay services.
personal information: All kinds of information related to identified or identifiable natural persons recorded electronically or in other ways do not include information after anonymization.
Sensitive personal information: Sensitive personal information refers to personal information that, once disclosed or illegally used, is likely to cause the human dignity of a natural person to be violated or personal and property safety to be jeopardized, including biometrics, religious beliefs, specific identities, medical health, financial accounts, trace information, and personal information of minors under the age of 14.
children : Refers to minors under the age of 14.
Device information: Including hardware model, hardware serial number, software list, application installation list, software installation list, unique equipment identification code IMEI, equipment MAC address SIM card IMSI information AndroidID、MEID、OpenUDID、GUID、 Bluetooth information, radio component communication information ICCID、 Operator information, clipboard. The actual collection of products shall prevail.
Log information: It includes login, registration, browsing records, clicking to view records, searching and querying records, comments, live broadcasts, transactions, following and sharing information, publishing information, as well as IP address, browser type, telecom operator, language, access date and time.
De identification: It refers to the process in which personal information is processed so that it cannot identify a specific natural person without the help of additional information.
Anonymization: It refers to the process in which personal information cannot be identified and recovered after being processed.