guide read Dear Jiuyou users Recently, our company received a report from a user that a lawless person, in the name of Jiuyou platform or official personnel, cheated the user's trust by means of telephone, network, etc., asking for personal account password, bank card information, SMS verification code, payment account information, etc. and

dear Jiuyou User:

Recently, our company received a report from a user that a lawless person, in the name of Jiuyou platform or official personnel, cheated the user's trust by means of telephone, internet and other means, asking for personal account password, bank card information, SMS verification code, payment account information and so on and committing fraud.

In order to protect the interests of players and account security, and avoid property losses caused by fraud, we hereby make an announcement.

Jiuyou platform will not use phone, SMS, WeChat, QQ E-mail, website links and other means, for the reasons of "account appeal", "refund", "complaint" and so on, ask you for your personal account password, SMS verification code, bank card information, payment account information, etc. There is no need for users to pay additional fees to submit applications for sealing or (and) unsealing or (and) appealing. The fraudster will fake the official identity or fake the official platform interface to create a web page, so as to achieve the purpose of fake, please pay attention to identify, do not trust such untrue information, and avoid being cheated!
All information shall be subject to the official publicity of the platform. Information obtained through unofficial channels shall be carefully identified. If there is any doubt, it shall be timely fed back to the official channels for verification; The official channels are as follows:

Jiuyou APP

Official website（ https://www.9game.cn/ ）

WeChat official account (uc9game)

Customer service email（ Aligames_kf@service.alibaba.com ）

Customer service hotline (0571-26883338)

Jiuyou has never entrusted any third party natural person or legal person or organization with any refund, complaint or other related work. Any act requiring users to transfer or pay to a third-party account or a collection account other than Jiuyou is not Jiuyou's act, which is invalid payment. Please check carefully and pay carefully, and transfer after carefully identifying the official account number. The user shall bear the consequences caused by the transfer and payment to the third party account. Please be vigilant to prevent being cheated;

4. To ensure the safety of your property, it is recommended to download the "National Anti fraud Center" APP, improve the awareness of prevention, and effectively protect personal property and information security! If there are users who have been induced to transfer money and caused capital losses, we recommend that you save relevant evidence as soon as possible and report to the public security organ in a timely manner.

We hope you can protect your account and property, play healthy games and guard against fraud.