What is the most suitable customer service channel for cross-border enterprises to provide after-sales service?
Determining which channel is more effective depends on the specific situation, and there are no fixed rules. In addition, in addition to instant communication, you can also use other means to establish contact with consumers. For example, use email, social media posts, videos, blog posts, e-commerce platforms and other channels to communicate. Multi channel service helps to improve brand awareness and attract potential customers. you