Selected Team Collaboration and Communication Skills (9)

Foreword: The birth of a good article requires you to constantly collect data and sort out ideas. This site has collected a wealth of model articles on teamwork and communication skills for you, which are only for reference. Welcome to read and collect.

Teamwork and communication skills

Chapter 1: Model Essay on Team Collaboration and Communication Skills

One of the basic functions of language is interpersonal function, and evaluation plays an important role in the construction of interpersonal meaning. This article is a personal evaluation model for your resume, which is compiled by my editor for reference only.

Personal evaluation of the resume: 1. Hardworking, strong sense of responsibility, good interpersonal relationships, good at learning from each other, diligent and eager to learn, with a certain pioneering and innovative spirit, quick to accept new things, wide range of contacts, and self reliant.

With love, he donated blood for free during school. Worked as an intern in Jilin Shuanglong Environmental Engineering Co., Ltd., with certain work experience, and performed well during the period. I actively participated in activities inside and outside the school and won many awards, which improved my overall quality.

2. I am well thought, positive, adaptable, and have management and organizational capabilities;

Able to bear hardships and study hard in work, can withstand strong work pressure, pay attention to long-term stable development opportunities, strong negotiation and communication/coordination ability, strong sense of responsibility and excellent problem analysis and handling ability, strong team cooperation Strong awareness, result oriented and cost control awareness; And every work can be completed well.

3. Profound foreign trade knowledge, proficient in English, proficient in Japanese, good team spirit, etiquette, honor and disgrace, and integrity;

Be good at communication, enthusiastic, have the courage to contribute, have strong innovation ability and emergency response ability, be good at solving emergencies, have good expression ability and communicate with people Communication skills Skilled, careful and patient.

4. I can cooperate with my colleagues, obey the arrangement, adapt to the new environment as soon as possible, and be sincere, self-motivated, full of team spirit, and have strong communication ability;

All kinds of problems encountered in work shall be found in time, with strong analysis and handling ability; He has rich experience in how to improve the execution speed, accuracy and precision of a team.

5. Loyal, honest and upright, positive and optimistic, rigorous and pragmatic style, and good team spirit.

Have strong management ability, excellent communication skills, and can quickly integrate into new work; Able to face work pressure well, persistent, curious and willing to accept new challenges

6. I work carefully and conscientiously, have a strong sense of responsibility, have strong professional knowledge, high professional ethics, and strong team spirit, and can withstand certain work pressure

7. I have excellent learning ability and am willing to learn, love the personnel industry, dare to innovate, and constantly pursue excellence; In many years of school education, I have constantly practiced the knowledge in textbooks and combined theoretical knowledge into practice to the greatest extent. I have relatively comprehensive professional knowledge and certain practical experience, strong communication and organizational ability, integrity, hard-working, love a wide range, and a strong sense of responsibility and collective honor; Three years of college life has created an independent, self strengthening, proactive, and responsible me! I would like to use my own hands to create a better future with you

8. I am outgoing, sunny, confident, team oriented, good at communicating with others, and responsible, especially focusing on the cultivation of my comprehensive ability!

9. I am honest and trustworthy, practical, hardworking, highly responsible, proactive, self-motivated and have strong communication skills, sufficient patience, customer service awareness and good ability to assist in management.

Can work conscientiously and meticulously, can withstand certain work pressure, and can unremittingly complete the work arranged by the leader, have team spirit, seriously learn new things and be willing to accept new challenges.

1. Be conscientious, responsible and proactive.

Have a strong learning ability, can quickly adapt to and invest in the new environment, and have a strong team spirit and organizational coordination ability. Tough, hardworking, strong communication skills and rich work experience. Familiar with computer, can skillfully use office software. Open minded, positive and optimistic, creative, conscientious, has a strong ability to withstand pressure.

10. I am good at quality management, coordination and handling, have strong organizational and communication skills, and team spirit. I am easy-going, have a good understanding of Samsung's quality requirements, have a strong ability to accept things and the environment, be active, conscientious and responsible for work, and be able to complete the arrangement of the company or the boss in a timely manner. I am pragmatic, diligent, proactive, and have a cool head, Work calmly and steadily.

11. Ge Pinghe, with strong social skills, teamwork spirit and certain organizational ability, has won unanimous praise from colleagues in work.

Professionally, I have my own unique opinions and certain theoretical basis and practical experience; Have personal experience and understanding of professional market. At ordinary times, they pay attention to self-study and have certain artistic and professional qualities.

12. I am calm, careful and organized.

I am down-to-earth, conscientious and have a strong sense of responsibility. At the same time, diligent, modest and eager to learn, can quickly master new knowledge and new skills. In terms of interpersonal communication, I am willing to communicate and cooperate with others, with good team spirit and communication and coordination ability.

13. Hardworking, careful and responsible, rigorous attitude, strong sense of teamwork and innovation.

Enthusiastic, honest, good at technical exchange and cooperation with people, and able to work under pressure.

14. Be able to unite colleagues, obey the arrangement of the leader, be enthusiastic, upward, have good communication ability, take work seriously and responsibly, do not procrastinate, bear hardships, stand hard work and persevere.

I hope I can contribute to your efforts to develop and expand the company

15. I am familiar with the OFFICE computer office software and the use of various ERP, MRP and other systems. I have rich experience in foreign-funded factories, a little basis in customs affairs, the ability to independently handle emergencies and organize and coordinate, a strong spirit of dedication and teamwork, and good professional ethics.

16. Be hardworking, have a strong sense of responsibility, be able to adapt to various work abilities, be good at communicating with people, be mature and upright, and be able to handle various personnel relationships.

And they can quickly integrate into team work, and they are learning and hard working employees. Their job is to complete the goal and achieve the goal. They dare to take responsibility, are full of work passion, and believe that passion is everything. If I can be employed by your company, I will work together with your company to create a brilliant tomorrow.

17. I am gentle, honest and upright, have a strong ambition and thirst for knowledge, work down-to-earth, have a strong sense of responsibility and hard-working spirit.

Get along well with colleagues, with team spirit and strong ability to work independently. Have rich project management experience.

18. Broad vision and overall concept;

Open and active thinking, strong ability to understand and accept new things; Good attitude, self-confidence and self-discipline; Be modest and eager to learn; Be good at innovation and have a strong ability to learn; Have good language communication skills and certain writing skills. Good affinity, obedience, cooperation, pragmatism without losing flexibility and ingenuity; Good management knowledge and skills; Have a cost concept and emphasize efficiency and benefit; Strong communication and coordination ability, learning and adaptability; Strong sense of responsibility, able to withstand pressure, good psychological quality and kindness

19. He is conscientious, meticulous, persistent, down-to-earth and has a strong thirst for knowledge. He has the courage to explore various difficult problems in daily learning, likes to think, is good at studying, is proficient in learning and asking, is good at discrimination, is self-motivated and team spirit, is not afraid of difficulties, is good at innovation and invention, and loves challenging work.

20. Outgoing personality, broad interests, good adaptability, communication and organization ability, and strong sense of collective honor and team spirit.

Friendly, conscientious, good at analyzing and solving problems.

21. I am calm, honest, open-minded, modest and eager to learn, have a solid foundation in product modeling design, and have good hand painting ability, innovation ability, team cooperation ability and practical spirit;

Work conscientiously and meticulously, have a strong sense of responsibility, and can constantly adjust themselves and improve themselves in the work.

21. Good professional ethics, dedication and seriousness,

Have strong adaptability, good team spirit, positive, strong pressure resistance. Familiar with the six modules of human resource management, good professional knowledge; Be familiar with labor laws and regulations, and independently coordinate and handle labor and personnel conflicts. Practical experience in recruitment, training and employee relations.

23. I have strong learning ability and communication ability, team spirit, conscientious and responsible for work, strong adaptability, skilled application of various office software, solid theoretical knowledge and rich practical experience

24. I am a learning and practical employee.

Good professional knowledge, strong practical ability and adaptability, quick thinking, strong self-learning ability; Be proactive, conscientious and responsible, good at innovation, dare to meet challenges, and dare to assume responsibilities; Full of work passion, happy and dedicated; Good organizational skills and team spirit.

25. Work conscientiously and responsibly, have strong principles, have efficient execution ability and good team communication and cooperation ability, have the courage to struggle, bear hardships and stand hard work, not afraid of difficulties, and have strong learning ability.

I believe that I will be competent under your company's cultivation and self struggle.

Selected personal evaluation model articles of resume: 1. I am honest and trustworthy, have good psychological quality and the ability to withstand pressure, and work conscientiously and responsibly. As a technician, my shortcoming is my lack of management experience.

2. I am honest and upright, conscientious and responsible for my work, hardworking, good at innovation, dare to meet challenges and assume responsibilities, full of enthusiasm for work, dedicated, good at communicating with people, create a harmonious working atmosphere, pay attention to humanistic management, and can drive subordinates to give full play to the spirit of teamwork and create benefits for the company!

3. I am conscientious, responsible, proactive, hardworking, and able to complete my tasks and work well. I have learned more knowledge and accumulated more valuable experience in the work process, and my communication skills with guests have also been greatly improved.

I have a high sense of responsibility, good communication skills, strong organization and coordination ability, strong environmental adaptability, and good and stable psychological quality. I firmly believe that as long as you have confidence, perseverance and give full play to your intelligence and learning ability, you can constantly improve yourself and create value for the company.

4. I am a person who has a persistent pursuit of ideals and is unwilling to be ordinary. I am honest, hardworking, warm and stable, love sales, confident but not conceited,

Diligent and responsible, have affinity and strong communication skills, and have good team spirit; One year of sales work experience and practical business negotiation, have a certain understanding and understanding of sales, and are interested in developing in the real estate sales industry!

5. I am conscientious and responsible, adaptable, quick thinking, strong problem solving ability, modest and generous, diligent and responsible, good interpersonal relationship, and team spirit

6. I am outgoing, easy to get along with others, good at thinking, careful and responsible, good at cooperating with others, focusing on improving work methods, improving work efficiency, good at learning, and improving my professional skills;

Be familiar with the financial operation process of industrial enterprises, understand the financial operation system of enterprises, have good financial and office software operation ability, and be able to independently complete the financial accounting of enterprises.

7. Strong independent business development ability, sincere and enthusiastic, easy-going, good at communication, good interpersonal relationships and strong adaptability, conscientious and responsible, down-to-earth, strong team spirit and independent work ability, strong sense of responsibility and work drive, not afraid of challenges, certain affinity and management ability, flexible thinking, quick response, Strong reception ability and neat handwriting.

8. I treat people honestly, and I never use rhetoric, but sincerity and kindness make me always win the trust of my friends.

I am professional and solid. Reading is my greatest enjoyment. Studying computer makes me feel happy. I am down-to-earth, and I will be meticulous about no matter how small it is.

9. Be faithful and honest, adhere to principles, do what you say, and never shirk responsibility;

Have self-control, always adhere to the beginning and end of things, never give up halfway; Willing to learn, not escaping from problems, willing to learn from others modestly; Confident but not conceited, not self-centered; Willing to praise and accept the superior and authority with a modest attitude; Will use 100% enthusiasm and energy to work; amiable and easy of approach. He is sincere, cheerful, aggressive, adaptable, studious, down-to-earth, has a strong team spirit, works actively and earnestly.

10. I have good comprehensive quality, can bear hardships and stand hard work, loyal and steady, adhere to the principle of honesty and integrity, and dare to challenge myself to develop my own potential; Be good at learning, diligent and pragmatic, study hard, have broad interests and rich knowledge, have strong adaptability, and can blend into a new field in a short time, adapt to it and do it well

Chapter 2: Model Essay on Team Collaboration and Communication Skills

Contemporary college students have distinctive personality and strong competitiveness. Because they are mainly composed of only children, they are loved by people around them since childhood, and lack team spirit. Team spirit is a basic quality that students must have in their future jobs. As a team sport, basketball can cultivate students' ability of team cooperation. Team cooperation ability is the key to the success of a basketball game, and team members' sense of cohesion and team consciousness is conducive to victory.

1、 How to Cultivate Students' Team Cooperation Ability in Basketball Teaching

（1） Reasonably divide groups and complement each other

Each student's physical quality and learning ability are different. Some students have good physical quality, high height and good performance in basketball training. Some students have poor physical quality and are not suitable for basketball teaching. Teachers should reasonably divide the class members into groups according to the students' willingness and comprehensive ability. Whether the group division is reasonable or not will affect the teaching effect of basketball teaching and students' interest in learning. The strength of the group is equal, which can stimulate students' enthusiasm for sports in the later stage of competition. Teachers should let the group members complement each other and teach students with different abilities in accordance with their aptitude. For example, the teacher can divide 30 students in the class into 5 groups, and select 5 responsible people from the class as principals, so that students can choose the team leader freely. It should be noted that when forming a team freely, teachers should let students choose a group according to their own strength. After the team formation is completed, the teacher should assist the team leader to determine the specific responsibilities of team members, so that each member can clarify their responsibilities and improve the team and cohesion. For example, small forward is a very flexible position on the court, just like James. A good small forward needs a strong physical quality, fast, agile and accurate playing style. Teachers should select small forward candidates according to this standard to cultivate a team's tenacious and united fighting style. In the actual training, we should focus on the tactical training and focus on the five links from the technical point of view (namely physical quality, shooting percentage, rebounding, active defense, passing and receiving).

（2） Teachers should clarify teaching objectives and cultivate students' ability of teamwork

The main body of teaching is the students. When making teaching plans, teachers should consider the psychological characteristics of students and focus on cultivating students' team cooperation ability. For example, when learning dribbling, teachers can first teach students dribbling skills and teamwork skills, demonstrate to students, and use multimedia teaching to play teaching videos for students to watch, so that students can master dribbling skills. After mastering the theoretical knowledge, the teacher asks students to carry out dribbling practice in groups. It is also important to note that those who have good skills in the group should not dribble too much. If too much dribbling in the game, other teammates can only stand by and watch, thus losing the team spirit advocated by basketball, and the speed of dribbling is relatively slow. Students can practice passing at the same time when practicing dribbling, which is conducive to subsequent practice.

（3） Teachers should pay attention to teaching feedback

In the process of basketball teaching, teachers should regularly carry out information feedback. Teaching feedback is an effective measure to improve teaching quality. It is conducive to teachers to change unscientific teaching plans in time and help students learn basketball skills better. In addition to allowing students to give their opinions on teachers' teaching methods on a regular basis, teachers can also allow team members to conduct mutual evaluation, using anonymous evaluation, members' experience sharing and other ways to improve the accuracy and comprehensiveness of the evaluation. Teachers can improve students' shortcomings through comprehensive evaluation results, while giving students support and encouragement. For example, because the students' minds are still underdeveloped, some team leaders may be autocratic and do not listen to the favorable opinions of the team members. Teachers should find problems in a timely manner before the conflict intensifies, communicate with the team leader in a timely manner, guide the team leader to improve the management team's methods, and if necessary, teachers can change the team leader. Finding and improving problems in time is conducive to the healthy growth of the group, promoting students' enthusiasm for learning and giving play to their subjective initiative.

（4） Teachers should play the role of guides

In the actual teaching, the teacher plays a guiding role, and the teacher's leading role directly affects the effect of basketball teaching. Teachers' teaching methods should be changed for different students and different stages. For example, in the initial stage of teaching, teachers should help students form teams and teach students theoretical knowledge, mainly playing the role of a mentor. In the hot stage of teaching, teachers should coordinate the relationship between team members to ensure that students participate in basketball practice and ensure the teaching effect.

（5） Teachers focus on cultivating students' sense of responsibility and strengthening students' communication ability

Students' team cooperation ability is not achieved overnight, but needs a long time of team adaptation. In the process of basketball teaching, physical education teachers should break through the restrictions of specialty and gender. When dividing teams, they should consider the diversity of team members, which is conducive to cultivating students' communication ability. For example, if there are students in the sports institute in the group, they can use their professional knowledge to help other students learn basketball. There are students from the School of Biological Sciences in the group, so they can adjust the diet structure of the group, while there are a certain proportion of girls in the group, which can mobilize the enthusiasm of the team and stimulate students' enthusiasm for learning. In the process of team cooperation, only by clarifying their own functions and giving play to their subjective initiative can students enhance the teaching effect, enhance their sense of responsibility and promote the development of students' comprehensive quality.

Chapter 3: Model Essay on Team Collaboration and Communication Skills

Key words: NLP coaching technology: sales management; Management communication

Sales management is an important part of enterprise marketing management. If the task of marketing is to successfully attract target groups to become enterprise customers through marketing planning, then the task of sales management is to successfully complete and realize the specific goal of selling products. The enterprise relies on an excellent, efficient and sales force team to complete this task, so the sales manager, as the leader of the sales team, needs to have a certain management communication ability to organize and manage the team to complete the sales task.

1、 The role of sales manager and the main tasks of team management

1. Role of Sales Manager

Scholars in western countries generally believe that sales management is the management of sales personnel. Joseph, an American scholar P. Joseph P. Vaccaro believes that sales management is to solve problems in the sales process, and the sales manager should be a knowledgeable and experienced manager.

The sales manager should be the coach of the sales team. The work of a coach should be able to help the sales team solve problems in the sales process. As a coach, the sales manager is an experienced and inspiring instructor. Generally, most sales managers start from the grass-roots work, have actual sales work experience, master various sales skills, and have strong personal sales ability, so that they can become better coaches of sales team members and effectively command and arrange sales work.

2. Main tasks of team management

The main tasks of the sales manager team management are: to formulate and break down sales objectives according to the enterprise's marketing plan; Negotiate with the members of the sales team to arrange the development of individual sales task indicators for each salesperson; Recruit and train sales personnel, and organize an efficient and capable sales team; Supervise and guide sales personnel to do daily sales work well; Regularly evaluate the sales performance of sales personnel, visit customers regularly, and maintain contact with customers, especially important customers; Strive for resources to support the work of sales personnel and create conditions for sales personnel to increase sales volume; Maintain the interests of sales personnel and motivate their morale.

As the coach of the sales team, the sales manager should first select excellent team members, organize and train them well, respect and understand the ability and expertise of each team member, guide each team member to give full play to their ambition, potential and technology, and motivate the team to complete each challenging task.

2、 Problems of sales manager in team management communication

The sales manager should manage the work of the sales staff, including recruitment, training, organization, motivation, and so on. Most of the time is through management communication. Therefore, the sales manager must be able to pay enough attention to and master certain skills to communicate effectively with the sales staff.

Communication with sales personnel will take up most of the working time of sales managers. Many sales managers can communicate well with customers or superiors, but some sales managers tend to ignore the importance of communication with sales personnel, and also lack effective communication skills with subordinates. The research on the current situation of sales team management shows that the self factors that affect the sales staff's performance are their mentality and ability as well as the aspects that motivate management.

The sales manager's management of sales personnel needs to influence their working attitude, working methods, sales skills, motivation and potential stimulation, so as to urge them to take effective actions to complete sales tasks. Therefore, the management communication for sales personnel is not only a didactic and imperative arrangement, but also needs to guide the technology to change them and urge them to take active actions to complete sales tasks.

3、 NLP coaching techniques

NLP coaching technology is "NLP", that is, the combination of "body mind language programming" and coaching technology. With a good relationship between the coach and the team members, help them improve their growth and change. NLP professional coaches are known as the most revolutionary and effective management technology in the world today, and have become one of the latest and most effective management methods to improve productivity in European and American business circles.

1. NLP (Neuro Linguistic Programming)

NLP is the abbreviation of "Neuro Lin linguistic Programming". NLP is a knowledge specialized in studying how the human brain works, and studying the relationship between language and mind, body, and brain nerves. NLP's skill is to help people change their state, deal with problems, explore their potential, and realize their dreams quickly and effectively.

At present, NLP is widely used in the fields of interpersonal communication, personal growth, business management, education innovation, education and training consulting in some countries in North America and Europe. NLP technology can help communicators to use some methods and skills that can best make each other accept the language, tone and body language in the process of communication according to each person's unique thinking mode.

2. Coach technology

"Coaching is an interactive process, which helps individuals and organizations develop faster and produce more ideal results. After coaching, the parties will set better goals, take more actions, make better decisions and give greater play to their talents."

After more than 20 years of research, it has formed a relatively complete theoretical system and framework. In the application of NLP coaching technology, coaches help people release their own energy, transcend personal obstacles and limitations, reach the best level of individuals, and at the same time promote the team to complete tasks well.

4、 Research on the Application of NLP Coaching Technology in Sales Manager's Team Management Communication

1. Five goals of NLP coach

When entering the role of coach, the sales manager should first clarify the five goals of NLP coach:

(1) Help the coaching object increase positive energy and guide with positive and positive words.

(2) Help the coaches to increase their choices, and emphasize that there are at least three solutions to all problems.

(3) Help the coaching object focus on overall balance.

(4) Guide the implementation of actions and make the target clear about the specific direction of action.

(5) The guide object actively gives commitment and assumes responsibility. In this way, they will be motivated and urged to complete the action at each stage. Those who complete the action on time will be rewarded to maintain their enthusiasm for action.

2. Application of NLP coaching technology in management communication

The four skills of coaching skills are listening, questioning, distinguishing and responding to help understand and guide the consulting object.

(1) Listen. Listen to the sales manager to understand the management situation, and give targeted response and help. In the role of coach, the sales manager pays attention to the reflection of the salesperson through body attitude and posture, maintains good eye contact, an open attitude, and leans forward to show encouragement and respect for the other party. Coaching skills emphasize the establishment of good communication relationship with the communication object.

(2) Ask questions. Asking good questions is helping solve problems. The key to coaching skills is to inspire the thinking of the coachee through a series of directional and strategic dialogues on effective issues. The purpose of the coach's technical questioning direction is: to help the other party clarify their goals; To guide and inspire each other; To motivate the other party; To challenge each other. C. of Harvard University The ten question types summarized by Professor Roland Christensen have great reference value for question design technology, mainly including:

3. Differentiation

The sales manager needs to help solve problems. Most of the time, it is the salesperson who cannot clearly understand his/her own mentality. The coach role needs to help the target clarify the objective facts and subjective assumptions, so that the target can understand his/her own misunderstanding, prejudice, mode of doing things, and his/her own mentality. If some salesmen have poor ability to act with respect to face, they need to help them distinguish between sales goals and face to help them clarify their goals.

Chapter 4: Model Articles on Team Collaboration and Communication Skills

An enterprise is equivalent to an organization. Every employee in the enterprise is a granulocyte in the organization. Although the cell is small, it plays a vital role. To build a high performing team in an enterprise, we must start from cultivating every employee. Because a team is composed of a group of people with different backgrounds, skills and knowledge, only when everyone works together and combines the wisdom of the group into great creativity, can the common goal of the team be achieved, thus forming a high-performance team.

The important characteristics of high performance teams are as follows:

1. Interdependence and collaboration: everyone must rely on cooperation with others to achieve the intended work goals, and harmonious interpersonal atmosphere will provide necessary social foundation for team collaboration.

2. Role orientation and responsibility sharing: Each team member plays different roles and assumes different responsibilities. Each team member must have core expertise and skills to be competent for the job.

3. Information communication and knowledge sharing: Each team member must coordinate their activities by sharing information and resources, and each member has the responsibility to provide information and experience to other members in an appropriate way.

4. Self management and authorization: team members should not only assume corresponding responsibilities in team work, but also enjoy the freedom to manage their own work.

Chapter 5: Model Articles on Team Collaboration and Communication Skills

Key words communicate the importance of human resource management

Communication is a common behavior in people's daily life, but many people confuse communication with speaking. Speaking is only about this simple behavior, but communication has many meanings. It not only requires that both parties can clearly express their own ideas, but also needs to be able to understand the other party's ideas, and include many speaking skills in communication, Mastering these skills can achieve the best communication effect. We will have a lot of communication with employees in human resource management. How to communicate effectively is a problem we have been exploring. Next, I will start with the analysis of communication skills, hoping to apply these skills to human resource management to better serve human resource management.

1、 The Importance of Communication in Human Resource Management

（1） Improve mutual understanding between employees and managers

In enterprises, it often happens that the superior leaders do not understand and understand the employees, so the job allocation is not correct enough, and the employees do not play the largest role in their own positions. Sometimes there will even be great conflicts and contradictions between employees and leaders, which are all caused by improper communication. An important purpose of communication is to exchange information, and poor information exchange will lead to various problems. Good communication in human resources management can successfully avoid these problems. In communication, leaders and employees exchange information. Employees understand the work direction and work process. Managers can also understand the work ability of employees, assign suitable work to suitable people, achieve the best choice, and ensure maximum efficiency.

（2） Improve employee work efficiency

Although the ultimate goal of the enterprise is to make profits, we should also pay attention to correct communication with employees in work and use flexible communication skills. Many managers think that creating a strict image can stimulate the potential of employees. In fact, it is not true. When communicating with employees, they can exchange ideas and enhance trust with employees. Employees will have feelings for the enterprise. Under the control of such good feelings, employees will be more willing to work actively, and have a feeling of dependence on the enterprise from the heart, Get psychological satisfaction and a sense of satisfaction that is needed. Therefore, good communication can stimulate employees' potential and improve their work efficiency. We should always keep in mind that communication is not just a rational and emotional communication between the superior and the subordinate, or a report from the subordinate to the superior.

（3） Improve leadership and management ability

We often say that if we want employees to improve and grow in their work, shouldn't managers strive to improve themselves? We should know that in an enterprise, the management of employees has a strong personal style. The experience and personality of leaders will be reflected in human resource management, and they will learn to communicate well with employees. Managers will greatly improve their charm, enhance their management ability, and get better performance in their work. In human resource management, it is necessary to scientifically allocate and manage employees. In addition to some necessary regulations, sometimes the charisma of leaders will also greatly affect the work of employees. Therefore, only by doing a good job of communication in human resources and often extracting employees' opinions and shortcomings can managers realize their own shortcomings, so as to constantly improve themselves and improve their own level, To become a charismatic leader, so that their own better development. Leaders' leadership ability is also reflected in the reasonable distribution of employees. Communication with employees can enable managers to understand the different personalities of employees, better distribute work to employees, enhance their own work strength, and promote the better development of the enterprise.

（4） It is important to strengthen team cohesion and unity

We all know that one chopstick is easy to break, but many chopsticks are not easy to break when put together. This shows the importance of teamwork. In our work, we do not fight alone, but need everyone to work together. However, there are various employees in a work team, and there may be differences in age, work background, work experience, personality and many other aspects. So how to bring these employees with different backgrounds and experiences together, Forming a strong team is a very important issue. When solving this problem, our most important tool is communication. To form a good communication atmosphere in the team, team members can communicate with each other to understand each other, eliminate barriers, and enhance understanding of each other, so as to form a strong team and create a harmonious working atmosphere in the enterprise. Everyone has room to play their potential.

2、 The Application of Communication Skills in Human Resource Management

（1） Establish and improve the internal communication mechanism of the enterprise

An important prerequisite for good communication between employees and leaders in an enterprise is the improvement of the enterprise's communication mechanism. Only when the enterprise's communication channels are unblocked and the communication mechanism is improved can it achieve better communication. For example, managers can regularly have face-to-face conversations with employees. Such conversations can be held in the office or during non office hours. When eating or taking the elevator, managers can seize these free time to create a relaxed atmosphere. At this time, it is easier to understand employees' ideas and increase the distance between them. Managers' mailboxes can also be set up so that what employees cannot say in person can also be communicated to managers.

（2） Use certain communication skills

There are many skills in communication that we need to master. For example, if we want to create a relaxed atmosphere when communicating with employees, we can "gossip" with employees. In the gossip, we can say some of our own trivia, or learn something interesting. This will enhance our relationship with employees, increase our affinity, and create a happy working atmosphere. When employees inevitably make mistakes in their work, managers should also pay attention to their skills when criticizing. They should not criticize in front of everyone. They should put forward problems of employees in private. This can not only protect employees' self-esteem, but also enable employees to find their own mistakes and constantly improve them. At the same time, they should pay attention to the "case by case" Don't attack employees in terms of personality, just criticize and correct problems, so that employees can be convinced. At the same time, pay attention to the appropriate expression of gratitude to employees. Managers should realize that the development of the enterprise is inseparable from the efforts of employees. Only by thanking and encouraging employees can employees feel their own value has been recognized, thus obtaining psychological satisfaction and more dedicated work.

（3） Conduct bilateral communication

When communicating, we should realize that communication is not only the communication of leaders' opinions to their subordinates and the arrangement of work, but also a bilateral activity. Therefore, when communicating with employees, leaders should always keep this in mind, give employees space to speak, and let employees have the right to express their own ideas. Only in this way can the communication be truly efficient and correct, and the information exchange be truly unimpeded.

3、 Summary

From the above, we can find that the most important thing in an enterprise is human resource management, and the most important thing in human resource management is communication. Only when communication is in place, can employees understand the needs of the enterprise and contribute to the enterprise better; Only in this way can enterprises understand the needs of employees and provide them with better working space and development prospects. The enterprise has been better developed through communication, and the ability and potential of employees have also been greatly developed. We should grasp the communication skills, carry out effective communication, and achieve a win-win situation between enterprises and employees.

(The author's unit is Xilingol League Rescue Management Station in Inner Mongolia)

reference

[1] Qi Jiezong M Research on countermeasures for human resources management problems of commercial real estate companies [D]. Southwest Jiaotong University, 2014

[2] Chen Yuling. Research on the Application of Personality Theory in Human Resource Management [D]. Southwest Jiaotong University, 2013

[3] Cui Guangyao. The Application of Confucian Doctrine of the Mean in Human Resources Management [D]. Xinjiang University, 2013

Chapter 6: Model Articles on Team Collaboration and Communication Skills

1、 The Importance of Communication in Human Resource Management

（1） Improve mutual understanding between employees and managers

In enterprises, it often happens that the superior leaders do not understand and understand the employees, so the job allocation is not correct enough, and the employees do not play the largest role in their own positions. Sometimes there will even be great conflicts and contradictions between employees and leaders, which are all caused by improper communication. An important purpose of communication is to exchange information, and poor information exchange will lead to various problems. Good communication in human resource management can successfully avoid these problems. In communication, leaders and employees exchange information. Employees understand the work direction and work process. Managers can also understand the work ability of employees, assign suitable work to suitable people, achieve the best choice, and ensure maximum efficiency.

（2） Improve employee work efficiency

（3） Improve leadership and management ability

（4） It is important to strengthen team cohesion and unity

2、 The Application of Communication Skills in Human Resource Management

（1） Establish and improve the internal communication mechanism of the enterprise

（2） Use certain communication skills

（3） Conduct bilateral communication

3、 Summary

Chapter 7: Model Articles on Team Collaboration and Communication Skills

Key words: the essence of cooperative team spirit

Collaboration is always beneficial to oneself and others. Only those who understand collaboration can understand the significance of collaboration to themselves, others and the whole team. A person who gives up "collaboration" will also be given up by success.

1、 Team spirit is the guarantee of enterprise success

A collective full of team spirit must be a cohesive team. When we work in a cohesive team, we will feel happy, energetic, cooperative and able to create some glorious achievements. If an enterprise wants to develop and grow, it must be supported by a team spirit. Team spirit will be invincible. The rapid development of Huomei Group is due to the fact that there is a team of workers who dare to fight and win with a strong team spirit. In particular, our older entrepreneurs "have blue skies on their heads, feet on the wasteland, the bright moon as a light and wind to wipe sweat, and the snow as a cooking dish". They have laid a century old foundation of Huomei with practical actions, relying on the support of a team spirit. The catastrophic flood in 1998 and the snow resistance in 2000, thanks to the "team spirit" of Huo Meiren, have withstood the severe test. All staff and family members, giving up their small homes and protecting everyone, are on call 24 hours a day, and have truly achieved the goal of making their sons tired of their fathers and their husbands tired of their wives. That kind of desperate rescue scene, sleepless, still emerges before our eyes. Today, when we talk about the "employee spirit", we want each of our employees to continue to hold high the flag of Huo Coal, carry forward the tradition of Huo Coal, carry forward the spirit of Huo Coal, keep learning, be brave to innovate, look at the whole, take the overall situation into account, and make new contributions to achieve the strategic goal of "holding high the flag of Huo Coal, creating another 10 billion Huo Coal".

2、 Collaboration is the basic quality of excellent employees

The team is an organic, coordinated, rule-based and reasonably structured whole. The overall ability is not the simple arithmetic sum of the ability of its members, but a new force that is far beyond the ability of all members in terms of quantity and quality. This force can overcome all difficulties. A person's strength is limited. The cooperation of members in a team is very important for the success of the team. No successful team does not need the cooperation of members. At the same time, cooperation must be based on trust. If there is a lack of trust among employees in an enterprise, people's attention can no longer be focused on the goal of completing the work, but mutual suspicion, mutual vigilance, how to calm the contradictions between individuals, how to do this without offending others, which is what we often say, "not seeking merit but not making mistakes", As a result, the interests of small groups have replaced the interests of the team, resulting in work losses and personal injuries.

3、 Effective communication is the foundation of cooperation

Communication is human instinct. Communication is needed in interpersonal communication. Good communication ability is indispensable in work. However, communication requires skills. We often say that "some people say a good word to others, and some people say a bad word to annoy others", "good words are warm in three winters, and bad words hurt people in June", "a thousand cups of wine are less than friends, and half a sentence is more than words". These famous aphorisms all say that communication is skilled. That is to say, the communication between people should be straightforward, to the point, just say what you think, do not cover your head and feet, and complicate simple things. This will reduce misunderstandings in communication, not to mention liberalism, not to speak in person and behind the scenes, which is not good for oneself or others, and can only destroy the unity of the collective. Communication should first have a sense of communication and break down barriers between departments, between superiors and subordinates, and among colleagues. Obstacles to communication sometimes lead people into a vicious circle of poor communication, misunderstanding, suspicion, suspicion and hostility between departments and employees, which in turn increase the difficulty of communication, and over time, will cause serious losses to the overall work of the team. Communication is hindered. Another major obstacle is that the communicating party is not modest enough. I always think that I am better informed, eager to preach, and not good at listening. Some communicators are too self abased, which creates another obstacle to communication. They always feel inferior and dwarf. Low position, shallow knowledge. In fact, communication is not mysterious. As long as you express your ideas boldly, and the other party happily accepts and reaches an agreement, you can achieve the purpose of communication with each other, and cooperation will not be a problem.

4、 The sense of belonging is jointly forged by enterprises and employees

The sense of belonging is to willingly entrust everything to an organization, enterprise or family. If we voluntarily join the Communist Party of China and consciously lead an organizational life, the purpose is to let members always have a sense of belonging and strive for their own beliefs for life. The sense of belonging depends on the care, care and concern of the organization for its employees, as well as the recognition and recognition of the employees for the organization.

For example, the party and government leaders of a state-owned enterprise in Chengdu, entrusted by all the employees of the factory, successively requested a private enterprise - Chengdu Communication Cable Factory to buy their enterprise and accept their employees. The reason is very simple, because the humanistic care given to employees by Chengdu Communication Cable Factory in all aspects has far exceeded that of many state-owned enterprises, and being acquired by them is a sense of belonging. The reason why this private enterprise gives employees a sense of belonging is that it is forged with true feelings. No matter in the difficult development process or in the prosperous period, the boss of the enterprise regards the "heart" of employees as the "root" of the enterprise, and always treats employees as masters. This enterprise gives its employees unimaginable care in the eyes of many state-owned enterprises. It has newly built more than 70 employee dormitories with an average area of 80 square meters, all of which are free for employees to live in. However, the boss and his wife with hundreds of millions of assets are crowded into an old house with an area of more than 30 square meters. When employees get married, the enterprise not only helps run the business, A set of furniture will also be presented to each new couple... When humanistic care becomes the norm of the enterprise rather than a temporary act, the sense of belonging of employees will naturally arise. The enterprise treats employees well, and employees love the factory and win the family. For example, while developing rapidly, Huomei Group always puts the interests of its employees first, and works hard on learning, training, welfare, culture, and children's employment to improve the survival and development ability of its employees, expand their development space, and constantly cultivate their sense of belonging. As employees of Huomei, we should love our enterprise and our Huomei, It shares weal and woe with Huomei, always links personal interests with enterprise interests, and is more loyal to the team and the enterprise.

Chapter 8: Model Essay on Team Collaboration and Communication Skills

Key words: college student tutorial system; Professional core competence; OTPAE mode

The tutorial system for college students is an important form of arranging university party and government management cadres and full-time teachers as student instructors (referred to as "mentors") to actively guide students' thoughts, professional guidance, behavior guidance, etc. while implementing the class system and the grade instructor and head teacher system, so as to strengthen the education and training of students. The establishment and implementation of the college student tutor system is conducive to promoting the organic combination of ideological education and professional education, classroom education and extracurricular education, general education and personality education, strict management and personality influence, and is conducive to promoting the healthy growth of college students, all-round talent development, and better implementing the modern education concept of educating people in all aspects, the whole process and the whole education.

1. The Necessity of College Students' Tutorial System Integrating Professional Core Competence Training

In 2011, the Education Department of Fujian Province issued the Notice on the Comprehensive Establishment of College Student Tutor System in Colleges and Universities. According to the spirit of the document, all vocational colleges in Fujian Province have established and implemented the "college student tutor system" program in combination with the actual situation of the university, which has achieved some results in promoting the comprehensive development of students, but there are still some problems in the implementation process and implementation effect. In particular, some higher vocational colleges have ignored the characteristics of vocational education and education, focusing on theoretical guidance such as ideological education and academic supervision. Tutors, with the goal of completing the workload allocated by the school, try to achieve "care", "attention", "guidance" and "guidance" to the guided students through online text exchanges, forum exchanges and other forms of "chicken soup for the soul" preaching. Some vocational college students have low executive ability, lack self-discipline, and are difficult to realize the transformation from theoretical education to behavioral ability. According to the survey, 7.3% of the guided students said that the guidance of the tutor played a positive role in their own growth, but more than 79.3% of the guided students said that they were trapped in the dilemma of "knowing everything, but difficult to implement". Under the general situation that the guided students are difficult to achieve the unity of knowledge and practice, it is necessary to integrate the cultivation of professional core competence driven by project tasks to improve the tutorial system of college students. First, the current college students' professional core competence [1], including communication ability, teamwork ability, problem-solving ability, scientific self-management and other executive abilities, is generally not high. These abilities need to be cultivated urgently to promote students' all-round development. Second, through the development of project tasks and the drive of project tasks, the guided content is integrated into the lively project tasks, from "talking on paper" to "on-the-spot practice", so that the guided students can think in practice, and promote the transformation and improvement of ideas and abilities in thinking, so as to stimulate students to participate actively and improve the enthusiasm and initiative of the guided students.

2. Scheme Design of College Students' Tutorial System Integrating Professional Core Competence Training

The so-called professional core competence refers to the basic competence necessary for people to succeed in work and life in addition to professional post competence, including basic core competence, expanding core competence and extending core competence. According to the growth law of students and the ability goals to be achieved at each stage, the goal and implementation plan of the college student mentor training mechanism driven by project tasks and integrating professional core competencies can be divided into three stages [2]. The design idea is as follows: Stage I: the first role transformation period. During this period, students have moved from high school life to college life. The main responsibility of the tutor is to guide them to change their roles and make academic planning. We should guide students to learn what and how; What is more important is to guide students to adapt to college life as soon as possible, learn interpersonal communication and self-expression, master the way to quickly integrate into the team or collective, find their own position, and open the door to a better college life. The key to the cultivation of professional core competence is the ability to communicate and cooperate with others. Stage II: Academic progress. Once college students adapt to college life, have good communication and team integration skills, and gain recognition from themselves and others, they will move into the period of academic excellence. During this period, the main responsibility of tutors is to guide students, that is, to improve their professional skills, guide their academic growth, and master the core skills of professional posts. On the one hand, help students make learning plans, supervise and encourage their implementation; On the other hand, students should be trained to improve their self-learning ability through information collection and other means, so that knowledge achievements can be transformed into creativity. The cultivation of vocational core competence focuses on self-learning ability, information processing ability and innovation ability. Stage III: the second role transformation period. College students are about to go out of school and become post youth. The main responsibility of the tutor is to guide the industry. On the one hand, we should guide students to make career orientation, plan their career and prepare for employment; On the other hand, students should be instructed in how to carry out professional communication, team cooperation, and how to use what they have learned to solve problems in work and life. The focus of vocational core competence training is the integration and application of the abilities of cooperation, communication and expression, and problem solving.

3 OTPAE mode practice of project driven integration of professional core competence cultivation

The so-called "OTPAE mode" [3] refers to the five step cycle of "Object Task Prepare Action Evaluate", which is based on the knowledge and ability goals, driven by the tutor's assignment of project tasks and the students' completion of project tasks. In order to strengthen the practical application effect of the theory and improve and deepen the design scheme in practice, the author takes 10 freshmen of 2018 as the pilot, takes the basic module of professional core competence - communication ability, cooperation ability and problem-solving ability as the example, and takes the completion of project tasks as the driving force, using the OTPAE five step cycle training method, Establish goals, assign tasks, experience, summarize and evaluate, and carry out specific guided learning practice through small class concentration. Practice 1: Communication ability training (1) Establish learning objectives. Through the concentrated mode of small class, we explore the problems existing in the current communication between college students and people, and learn the knowledge of communication with people, including the skills of shaping personality charm of affinity, questioning and listening skills of control, and language expression skills of expression. (2) Project task driven. Complete the task by clocking in and evaluating the sharing experience. For example, daily clocking experience: read aloud a chapter, tell a story or joke to friends and relatives with great emotion and voice, and carry out public speaking ability training such as 5-minute impromptu speeches in the group to make mutual propositions; Reading ability training, such as consulting documents to extract information and summarizing the main points of leaders' speeches in the meeting; Training on written expression ability such as writing campaign documents and activity plans for class cadres. (3) Share and evaluate. Carry out outdoor free debate on "whether college students' social part-time jobs have more advantages than disadvantages or disadvantages than advantages", and guide students to do a good job in time management during their college years through the debate. Through the tutor's comments and skills explanation, students can master language thinking, communication methods and expression skills in the experience. Practice 2: Coaching the ability to cooperate with others (1) Establish learning objectives. Discuss the typical self sealing problems in solidarity and cooperation through the small class focused mode, and learn the knowledge of cooperation with people: including expressing the willingness to cooperate and integrating into the collective; Mining cooperation resources and respecting individual differences; Resolve conflicts in the team and seek differences while maintaining the same; Express different opinions, accept suggestions and criticisms, and give play to self value in the team. (2) Project task driven. Integrate into the team, make students recognize, and handle interpersonal relationships well. Task driving includes: participating in class cadre election and actively gaining recognition from classmates; Join the club or student union, and actively grow into student cadres of the club or student union; Make more than 10 friends on campus every semester; Do something meaningful for the group or others; Adhere to at least one hobby, and be a healthy and sunny college student. (3) Share and evaluate. On the basis of investigating local scenic spots, we designed local cultural and creative products. Through collective meetings and discussions, data collection, field visits, design of cultural and creative models and sample customization, the two teams completed cooperation projects in the process of division of labor and cooperation, and seeking common ground and differences. Through experience sharing, evaluation and comments among teammates, competitors, teams and mentors, we can improve the experience and skills of cooperation, reform and innovation. Practice 3: problem-solving ability training (1) establish learning objectives. Through the centralized mode of small class, we will explore the one-sided, self oriented and simplified problem solving of current college students, and improve their problem-solving ability and cognition: including the ability to comprehensively and completely describe problems, identify problems (find problems, identify problems, define problems), act (relieve pressure, develop strategies, improve efficiency, etc.), emergency handling ability, and the ability to summarize and verify plans. (2) Project task driven. It includes finding typical problems on campus, inspecting students' sensitivity to problems and the accuracy of problem description; Select typical campus problems, the team makes plans, seeks support, organizes the implementation and verification of programs. (3) Share and evaluate. Select the problem of "people walk in the classroom and the lamps are bright all night", and the team leader leads the team to complete the project tasks by conducting on-site inspection, analyzing reasons, proposing countermeasures, organizing implementation, evaluating effects and improving methods. The ability of students to analyze and solve problems is improved through the comments, analysis and evaluation of the instructors, teams and team members on problem solving ideas, program feasibility, team execution, existing problems, etc. Practice 4: Comprehensive ability training (1) Establish learning objectives. The tutorial system for college students integrated with the cultivation of vocational core competence is not limited to the training of individual modules such as communication, cooperation and problem solving, but focuses on the application of the ability to deal with complex problems by integrating several modules. For example, the ultimate goal of the ability to train, communicate and cooperate with people is to improve the ability to solve problems. In the third stage, the comprehensive application and training of professional social ability is the key and difficult point. (2) Project task driven. Experience the real work scene. Organize students to "experience on duty" in the office of administrative teaching auxiliary institutions, and learn how teachers communicate and deal with affairs through observation, experience, assistance, etc., including observing and learning teachers' skills in telephone answering, communication and coordination between colleagues, meeting organization, problem handling, etc. (3) Share and evaluate. For example, let students handle the application and management of the multi-function hall independently, experience how to communicate with strangers, and master the process of handling affairs and problem solving methods. The tutor comments on the advantages and disadvantages of their communication and problem solving, and guides students to master the handling skills of similar problems.

4 Effect evaluation and analysis

Chapter 9: Model Essay on Team Collaboration and Communication Skills

However, integration often needs to overcome more difficulties and go through a longer period of time. In the past, the acquirer often withdrew the M&A team after the completion of the M&A transaction and directly handed over the task of integration and operation to the management team dispatched or recruited, which may include the general manager, deputy general manager, chief financial officer, etc., but more and more experience shows that there are "integration managers" with excellent comprehensive quality and high support The participation of is crucial to the success of M&A integration.

2002 is the year of merger and acquisition of New Hope. In only half a year, New Hope has merged 11 dairy enterprises, and set 2003 as the year of integration. It has set up a dairy business department internally to comprehensively monitor the management of the merged dairy enterprises, and the integration of dairy enterprises is carried out by sending relevant senior executives. The senior management of New Hope set 2004 as the year of great development. However, due to the great differences in enterprise management philosophy, enterprise culture, ideology and other aspects, it is more difficult to integrate the dairy industry. The board of directors of the company decided to take a longer time to comprehensively integrate the dairy industry. If more supervision and guidance are given in the integration process, this situation may be better improved.

What qualities should an integration manager possess? What kind of responsibility? Where can I generate and select integration managers? How should the integration manager be managed? How should the relationship between the integration manager and the management team be handled? These contents are increasingly becoming the concerns of acquirers.

Responsibilities of Integration Manager

Specifically, the responsibilities of the integration manager should include:

Fully responsible for the General Manager in the integration work

Organize and hold the integration work kick-off meeting

Organize the formulation of various integration plans

Organize and supervise the promotion of the integration plan

Organize and coordinate major decisions

When the transaction agreement is signed and the integration work begins, a kick-off meeting of the integration work is often required. At the meeting, the content of the integration work is determined, the responsibilities of the integration work are assigned, the integration work plan is determined, and morale is encouraged. The integration manager will be clearly assigned the responsibility of presiding over the integration work at this kick-off meeting, so as to establish authority.

Then, the integration manager will urge the integration work to be carried out quickly - the speed of integration is extremely important. In the first three months, the acquiree has less resistance to integration. At the same time, it is natural to agree with changes. In order to ensure their work, most people will also try to adapt to various measures of integration. However, with the retirement of time, the inherent inertia appeared, the difficulty of integration increased, the mystery of the integrated party to the integrated party decreased, and the strength of integration weakened.

Integration managers need to pay attention to integration, including resource integration, process integration and company responsibility integration. Resource integration refers to the retention and integration of human resources, the integration of financial resources and tangible resources, and the integration of goodwill and other intangible resources. The integration process includes integrating the management system (including the organizational structure, production, supply and marketing, internal control and other business processes), integrating information technology and innovation system. The responsibilities of the integration company include fulfilling the commitments and responsibilities to customers, suppliers, shareholders, employees and the society.

Before the integration, a scientific and perfect integration plan is essential. An exact integration plan should include a (or a series of) outline documents, which need to clearly plan when and how to merge the main resources, assets, processes, responsibilities and obligations of both companies to achieve new strategic objectives. According to different industries and situations, the contents of post merger plans vary greatly. But it should at least include the goals of the new company, how the integration of resources, systems and responsibilities will support these goals, and the priority and schedule of integration. For example, an integration plan for two hospitals may include the integration of new strategic objectives, mission, values and business philosophy. Details include how to organize the board of directors, managers and all staff, confirm the identity of employees, medical policies, deal with finance, determine services, nursing forms, etc.

After the plan is determined, the integration manager needs to supervise the operation of the plan and coordinate major issues during the operation process to ensure the completion of the integration work.

Quality requirements of integration manager

Some acquirers will equate the integration manager with the project manager. Although the quality requirements of the project manager are very important, the requirements of the integration manager are not limited to this. The project manager should also have higher and more complex quality to undertake such important responsibilities.

1. Project management ability

The first is leadership, which includes making the integrated team work together through effective communication and incentive. Since the integrated team is mostly composed of managers and experts with high status, the management ability of the integration manager is more important. On the one hand, the integration manager should determine goals, tasks and decisions decisively according to the authority granted, On the other hand, it is necessary to fully respect and coordinate the opinions of managers and experts with a modest attitude.

Secondly, communication ability. A project manager must be a good communicator. He needs to communicate with project team members, customers and all relevant aspects. Only through effective communication can he understand and grasp the situation in all aspects, find potential problems in time, solicit suggestions for improvement, and coordinate the relationship between all aspects. For the integration manager, communication ability is more important. Communication needs to include coordination meeting, oral communication and written communication at any time. Communication includes oral communication and written communication.

The third is the ability to deal with conflicts. There are contradictions and conflicts in project management from beginning to end, which will occur at all levels and in the whole process of the project. The project manager often has to deal with various contradictions and conflicts arising in the operation of the project, especially in the case of organizational restructuring and multiple projects striving to share limited resources, the contradictions and conflicts are particularly prominent, The main conflicts in management may come from progress, resource allocation, manpower allocation, technology, administration, cost, personality, etc.

Conflicts in project work are inevitable. As the project manager, he should recognize that conflicts are inevitable in the process of project work. If handled well, conflicts will be conducive to team building. When dealing with conflicts, the integration manager should be able to skillfully use avoidance, withdrawal, coercion and other methods to effectively avoid or resolve conflicts, At the same time, we are committed to building a good team culture.

There are many good and effective methods to solve conflicts in project management, such as effective planning, strengthening communication, and formulating some internal conflict resolution policies.

Ability to solve problems. In the process of completing the project, the project organization always encounters some problems, such as the project progress is several weeks later than planned, which seriously affects the completion date required by the customer. The project may fall into budget difficulties, and 50% of the funds have been used, only 40% of the workload has been completed. Project managers may face a variety of problems, and whether they can effectively solve the problems will affect and determine the success or failure of the project.

2. Enterprise operation management capability

Different from ordinary project managers, the integration manager is more like the general manager of an enterprise. First of all, he should be very familiar with the operation of the enterprise, the operation of the business type of the merged enterprise, the operation mechanism of the main business activities and auxiliary activities within the enterprise, and the profit model of the enterprise. Most importantly, he should have a clear understanding of the differences and similarities of the values of both sides and the dominant values, and be able to guide the integration of the values of both sides.

3. M&A knowledge and skills

The integration manager also needs to fully understand the knowledge and skills of M&A and relevant laws and regulations to ensure the legality and compliance of the integration process.

Source of Integration Manager

Like other talents, the integration manager comes from internal training, selection and external recruitment, and can also choose a consultant from a third-party consulting company that specializes in integration consulting.

The advantage of internal training and selection of personnel is that they will have a full understanding of the personnel. At the same time, the selected personnel will have a better understanding of the situation of the acquirer, meet the requirements of the acquirer's culture and management, be familiar with the interpersonal relationship with the acquirer, and facilitate communication and coordination. As stakeholders, they will also pay more attention to the operation of the acquiree. However, it is often difficult to find complex talents internally. Internal personnel often lack experience and skills in project management and management experience in M&A integration. They may be good internal management talents, but they may lack some professional skills in the face of short-term integration tasks.

The advantage of external employees lies in that they may have relatively complete and complex abilities and qualities after training in various positions. But as all "airborne soldiers" face the same problem, the biggest problem that external integration managers face is that they still need to integrate with the enterprise culture, Second, the unfamiliarity with enterprises will bring difficulties to communication, coordination and final decision-making. The acquirer can also choose to hire consultants from consulting companies to act as the integration manager. Relatively speaking, these professional consultants have more rich experience, mature methodology and project management capabilities. They can quickly organize and cut into the integration work state, and organize the integration team to carry out work. However, consultants of consulting companies often consider the risk of action more, and their opinions need to be discussed and identified by the internal team, so the integration manager of the third party should cooperate with the integration manager of the company to jointly serve the integration work.

What support does the integration manager need?

The integration manager is very important in the whole integration work, but obviously it is not enough to have the integration manager alone. It must be supported by the entire integration team and the decision makers of the acquirer.

1. Integration team

Although the integration manager shall preside over and ensure the development and implementation of the plan, the development and implementation of the integration plan shall be completed by the team. In the early stage of M&A, the members of the executive team were found and selected from the acquirer's company or hired by the acquirer, but once the acquirer and the acquiree started negotiations, the representatives of the acquiree joined the team. When the integration plan starts, the acquirer and the acquiree should form a common team. In addition, more than one team may be needed in the integration process, such as the process integration team.

In the integration team, members should be those who have a stake in the long-term success of the merger. For example, the CEO, senior managers and key employees, including the executives hired to guide or implement the plan during the transition period. The team members should also include some consultants, such as investment bankers, accountants, lawyers or consultants, and professional decision making coordinators, but these outsiders should not have the right to vote on decisions.

The integration manager should master the plans and implementation key points of all teams, master the progress of each implementation plan, coordinate the cooperation and operation of each plan, and organize the decision-making of each major event.

2. Decision makers of the acquirer