Popular complaints

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  Refuse to return the deposit without reason, and the service attitude is tough

  On April 24, a deposit of 5000 yuan was paid when the car was ordered. When the car was collected on April 29, the dealer asked for a refund of the deposit because the discount was not consistent with the communication when the car was ordered. The 4S store didn't deal with it. The attitude was tough. [Detailed]

  Mr. Jing very 2 | 2023-04-29 13:42 | Liaoning Shenyang | Complaint type: service one five
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  The delivery time at the 4S store of BYD in Changlong, Suihua was delayed

  On April 5, 2023, the sales staff of the BYD 4S store in Suihua sent me a WeChat message saying that Qin would arrive in the next few days. However, he did not arrive until April 22. As soon as he called, he said it was fast. My request for the return of the deposit was also delayed for various reasons. On April 2, I went to the store and paid a deposit of 2000 yuan. I didn't give us a formal car purchase contract, but just gave us a receipt for the deposit. Now we request the 4S store to return it immediately [Detailed]

  

  ZQG | 2023-04-22 20:17 | Heilongjiang Suihua | Complaint type: service one zero
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  There was no battery failure at the 4S store for the new car. The store delayed for a month and didn't give any clear answer

  On June 2, 2022, "Longnan Auto Technology (Shenzhen) Co., Ltd." ordered a flagship Qinplus dm-i. The full payment was paid on July 28, and the invoice had been printed. The car could be picked up on August 5. By August 5, the sales said that the system upgrade would take a week. A week later, the sales said that the car was being upgraded and could be picked up next Sunday. I think it's strange that it doesn't take so long to upgrade the system. I complain about Guangjia [Detailed]

  

  Gubing22 | 2022-09-05 17:10 | Guangdong Shenzhen | Complaint type: Body and electrical one eight
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  Sales of cars in stock that have been sold to customers for more than half a year, partial solutions, strong attitude

  After selling a 7-month factory car to the customer, they found that they had found the 4S store. The 4S store was perfunctory, tough and bad, and claimed that the sales staff had no obligation to inform the customer of the delivery time of the car. His words were strong and there was no attitude of the wrong party, so he blamed the customer. The reception was not prompt, and every word was unreasonable [Detailed]

  ヤ Smile ° | 2022-06-13 17:43 | Hebei Shijiazhuang | Complaint type: service one three
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  When can I pick up the car?

  I ordered a Qin PIUS 120km flagship model at BYD Huixin 4S store on November 28, 2021. At that time, it was two months before the New Year. I thought I could pick up the car by the end of the New Year. The salesperson said that there were few people buying the flagship version, so they should be able to pick up the car soon. He promised to pick up the car by the end of March at the latest in three or four months. However, in the middle of March, I went to the store to look for the salesperson, but the reply was "I don't know". Said again [Detailed]

  Mr. An Wen Mao | 2022-06-13 22:31 | Jiangsu Nantong | Complaint type: service one two
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  Airbag not ejected

  Airbag not ejected Airbag not ejected Airbag not ejected Airbag not ejected Airbag not ejected Airbag not ejected Airbag not ejected [Detailed]

  

  Object Oriented | 2022-05-21 11:50 | Shandong Heze | Complaint type: Body and electrical one two