Tourists are scolded by tour guides as "shameless" because they shop too little? Chengdu Cultural Tourism: under verification

(Original title: Tourists are scolded by tour guides as "shameless" because they shop too little? Chengdu Cultural Tourism: under verification)

Jimu Journalist Xie Mao

On June 13, a netizen complained that he was abused by a tour guide in Chengdu because he didn't buy enough for his newspaper tour. On the same day, Chengdu Culture and Tourism Department told Jimu News (Email: jimu1701@163.com ）Reporter, we have paid attention to the relevant situation and intervened in the disposal.

Video capture

An online friend posted a video complaint that she signed up for a tour group of a travel agency in Sichuan, and was abused by the tour guide because she didn't buy enough.

In the video, a man in black on the bus said loudly, "It's really shameless", and argued with a woman. The woman said that she didn't sign up for a shopping group, while the man said that it was a shopping group, and asked other people in the car: "Is it a shopping group or a pure play group?" There were other tourists in the car who answered "pure play group", and some tourists didn't answer.

In another video, the woman said that she had bought a lot in other places. "(Now) three people can't buy a bag?" The man in black said: "No," "It's really ugly." The netizen who released the video said that he signed up for a travel agency in Sichuan.

On June 13, the reporter repeatedly called the travel agency to complain, but no one answered. The customer service staff of the travel agency said that it depends on how the tourists report their names. If they register from the official website, they can directly call the official website for processing; If there are other franchise channels, you need to contact the corresponding registration channel.

The staff of the Emergency Response Detachment of Chengdu Cultural Market Comprehensive Administrative Law Enforcement Corps told Jimu News that they had paid attention to the video released by the netizen and involved in the disposal. The official account of Chengdu Municipal Bureau of Culture and Tourism "Chengdu Culture and Tourism" also left a message under the netizen's video: "We have followed the relevant information and are checking the relevant situation."