The emergency handle of Line 1 was activated this morning, causing delay

In the afternoon of June 24, Shanghai Shentong Metro released the "Explanation on the Delay Caused by the Activation of Emergency Handle at Yanchang Road Station of Line 1 This Morning".

At about 8:10 on June 24, 2024, when a train at Line 1 Yanchang Road Station (to Xinzhuang Station) finished getting on and off passengers, the emergency handle of a door in the fifth carriage was suddenly activated, triggering the train to stop. For this reason, the driver passes through 4 carriages from the front cab to the site for disposal at the first time. As it was on the morning peak and the carriage was crowded, the driver arrived at the door at around 8:15, and the train restarted at around 8:18 after manually resetting the emergency handle.

During the process, the driver learned from the surrounding personnel that a passenger in the train pulled down the door emergency handle without authorization and activated the emergency stop, resulting in the forced stop of the whole train at the platform.

After the incident, the operator immediately took emergency response measures: first, temporary flow limiting control measures were taken for the affected stations in the section from Fujin Road to North Zhongshan Road to ensure the safety of waiting; The second is to use the turn back line of Shanghai Railway Station to organize train adjustment to ensure that the operation from Shanghai Railway Station to Xinzhuang Station will not be affected; The third is to publicize the operation impact information through station/train broadcasting, PIS display screen, official website, microblog, APP and other channels.

During the event handling period, the on-site passengers were highly cooperative, the operation of Line 1 was generally orderly, and the passenger transport organization was safe and controllable. Next, Shanghai Metro will continue to strengthen the emergency management of operational emergencies, and make every effort to ensure the safety of subway operation and passenger travel.

Tips for Shanghai Metro:

1. The emergency handle in the carriage of Shanghai Metro is used as an emergency device. It is strictly prohibited to use it in non emergency situations. Any unauthorized pulling will be held legally responsible.

2. In case of an emergency, you can contact the driver through the emergency call device in the car, or call the service hotline 64370000 for help.

3. Passengers can immediately dissuade anyone who tampers with the emergency handle in a non emergency state, and report to the staff in a timely manner. Thank you for your support and cooperation.