Suspected of poisoning? Well known hotpot chain apologizes! There are many stores in Changsha

Recently, some consumers reported that their tongues blackened after they and their mother ate in Nan hotpot, and they suspected nitrite poisoning.

In this regard, in the early morning of June 19, Chongqing Nan Hot Pot released a follow-up statement, saying that the products of the same batch of the stores in question reported by consumers met the national standards, There is no problem of nitrite exceeding the standard 。 The blackened tongue of the guest is caused by the improper maintenance of the iron pot in the store concerned.

Nan Hotpot Store.

The fact sheet also pointed out that, Nan Hot Pot attaches great importance to the problems reported by consumers, and has started the supervision of pot maintenance in stores across the country to ensure that there is no problem that poor maintenance of iron pot will bring bad experience to customers. Nan Hot Pot apologized for the bad experience brought to customers and the confusion brought to the vast number of netizens due to the iron pot maintenance problem of the involved stores.

It was previously reported that recently, Youfa, a website in Hangzhou, Zhejiang, reported that her tongue blackened after she and her mother ate in Nan hotpot, which raised doubts about the nitrite content of hotpot.

In this regard, on June 17, Chongqing Nan Hot Pot responded that the ingredients used in Nan Hot Pot, including salt, all comply with national standards, and there are no food safety problems such as "nitrite" posted online. The reason why the customer's tongue blackened after dinner has not yet been found out, so it is necessary to wait for the test results of professional institutions, and the test report will be published later.

In addition, in response to netizens' speculations about "recycling soup base", Nan Hotpot promised that "this kind of situation will never happen", and all soup bases used in stores are disposable.

The reporter noticed that some netizens also posted on the social platform that their tongues blackened after they and their sister ate Nan hotpot. Another netizen reported that the bottom of Nan hotpot will become bitter after being boiled for a long time.

In April this year, Nan Hot Pot Chengdu Taikooli Store held a seven day free food event for opening, but was complained by many netizens, who said that the people at the scene were blocked, the management was chaotic, and "the queue was empty, and the sense of experience was very poor".

On April 21, Chongqing Nan Hot Pot issued an apology statement, saying that due to the inaccurate prediction of the event queue, the store queue was out of order, which affected the situation that some customers could not participate in the event. From the date of the announcement, customers can take their number offline when they are in the store, and sit down for dinner in the order of calling.

Source: Southern Metropolis Daily, N video report

Edit | Chen Yihui

First instance | Zhang Xue

Second instance | Yang Zhiguo

Third instance | Tang Hongshun