Helldiver 2 is a very popular game, but it brings a problem to the developer Arrowhead: there are more community problems to deal with than ever before.John Pilestedt, the boss of Arrowhead, believes that greater success means greater negative impact.
Pilestedt said: "The biggest difference now is that the studio is threatened by some extreme players in the community, and their behavior is very rude. This is shocking and a new problem we must face."
When Hell Hidden 2 was launched, it faced serious server problems, which led to many people being unable to play.After the problem was solved, Arrowhead faced various complaints, such as imbalance of weapons.Sony forced PC players to bind their PSN accounts, which led to large-scale negative reviews.The Arrowhead community manager said that they spent a lot of time dealing with these issues.
Shams Jorjani, the new CEO of Arrowhead, said: "I think one of the important reasons for the success of Helldiver 2 is that it feels very fresh, because it does a lot of unpopular things. When your game is very successful, you will find that the game has found an audience outside of the minority fan group.Therefore, different voices are amplified, and almost all games will have some negative effects in the community.Due to the large number of players, we need to work with the community to let them self regulate and provide people with tools to communicate with each other in a positive way, so that we can continue to communicate openly with players.The more voices in the choir, the more complex it will be! "
Jorjani said that Arrowhead was "painfully learning" how to create a system to cope with this level of negative impact.But this work will be conducive to the studio's next plan.
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