As we all know, 12306 is the official ticketing software launched by China Railway Corporation.
Whether it is a PC or a mobile terminal, 12306 really enables users to buy tickets without leaving their homes, which is very convenient and fast.
However, on holidays, I believe many students have a deep understanding of the difficulty of obtaining train tickets.
For example, in the middle of last month, half a month before the May Day holiday this year, the topic of "no # in 12306 seconds" became a hot topic.
A large number of netizens complained that 12306 was waiting for the ticket, and they prepared for ten minutes. Finally, they found that the ticket was empty.
(Tuyuan Weibo, the same below)
In this regard, the 12306 official said that the whole journey ticket will be released first, and the intermediate station will release tickets according to the proportion.
That is to say, after the train ticket is issued, the ticket at the intermediate station will be less than the ticket for the whole journey.
However, in the case of full ticket sales, the system will readjust the proportion 24 hours before departure, so the possibility of waiting for tickets is not low.
Recently, 12306 has been pushed to the forefront.
This time it is a question of "free change of charge".
Recently, some netizens reported that after purchasing the train ticket on 12306 platform, they had to charge a handling fee when changing the ticket.
You should know that before this, the service charge will be charged only if there is a ticket refund within 7 days to 24 hours before departure.
In addition, unless the ticket price after re signing is higher than the original price, it is necessary to make up the difference.
However, there will be no service charge for the change of the visa itself.
This makes many netizens wonder, is 12306 also starting to "cut leeks" now?
In this regard, 12306 customer service responded to the relevant media that this was to combat scalpers' ticket hoarding and refund loopholes.
Speaking of this, many students may still be confused.
In fact, since January 15 this year, the railway department has optimized the ticket change rules and expanded the scope of ticket change.
The specific rules are shown in the following figure.
(Source: People's Railway, the same below)
It can be seen that the new version still has a chance to change its signature, but it is divided into different situations.
In short, it is still free of charge within the scope of previous re signing.
However, within the expanded range of ticket change, a certain fee for ticket change will be charged in the form of tiered charging.
In this regard, the railway 12306 customer service also responded that the ticket cannot be changed later within 48 hours before the departure of the original ticket before the change fee is charged.
For this reason, passengers can only choose to void or charge 20% of the refund fee as a refund.
Under the new rules, there is no need to refund the ticket. The original ticket can be changed within 48 hours of the driving time, or even the ticket within the pre-sale period can be changed.
Only 5-15% of the change fee will be charged, so the overall fee will decrease.
(Source 12306 official)
In addition, under the new regulations, trains can also be re signed a few days after driving.
Although 40% of the ticket change fee is charged at the same time, the loss will be reduced by more than half compared with the situation that the original ticket can only be completely cancelled and then bought again.
Therefore, in general, the new version of the rules has expanded the scope of re signing and reduced losses, which is beneficial to consumers as a whole.
The so-called ticket refund loophole is a situation when the ticket change fee was not charged before.
That is, some people who need to refund tickets but want to save service charges will take the chance to change the original ticket to a lower ticket price, and then refund the ticket.
For example, if you want to return a 500 yuan ticket, you can directly return it 24 hours before departure. The fee charged is 500 yuan × 20%, that is, 100 yuan.
However, if the ticket is changed to 50 yuan first, the refund fee is only 10 yuan.
With the introduction of the new regulations, it will effectively prevent passengers from evading high refund fees by changing their tickets.
Then the question arises. What do you think of the new rule 12306?
Talk in the comment area.
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