Steam is a popular digital publishing platform with hundreds of millions of registered users. However, with the development of the Internet, network security has increasingly become the focus of attention. Once Steam account is attacked by hackers, users will lose control of their digital assets, seriously affecting the game experience. This article will introduce how to retrieve the stolen email address of Steam account and how long it will take to get the results.
What is Steam
Steam is a digital distribution platform developed by Valve, mainly selling computer games and software. The Steam account is the only identity of the player on the platform, and it is also one of the credentials for the player to own his own game. However, since the Steam account is an important digital asset, the security of the account has attracted more and more attention from players.
The reason why Steam's account was stolen
There are many reasons why Steam's account was stolen. The most common reason is that players are attacked by hackers when using the public network. Hackers obtain the player's Steam account and password through phishing, trojan virus and other means, and then steal the account. In addition, players who accidentally expose their account information during trading are also prone to account theft.
Steam account purchase
All Steam accounts sold on this platform are one person, one account, independent use, safe and stable, and will not be sold repeatedly ！
How to retrieve Steam's stolen email
First, when you find your Steam account stolen, you should take the following measures immediately:
1. Change password: log in to your Steam account on your computer or mobile phone and change the password to prevent hackers from continuing to access your account.
2. Remove all devices: If your Steam account is stolen by hackers, hackers may have added their own devices to your account. Removing all devices can ensure that hackers cannot access your account again.
3. Send email to Steam customer service: tell Steam customer service that your account has been stolen, and ask for help to retrieve your account.
If your email address is also changed, you will not be able to reset your password through regular channels. At this point, you need to take the following steps:
1. Send email to your email provider: tell them your email account has been stolen and ask for their help.
2. Send email to Steam customer service: tell them that your Steam account and email address have been stolen, and ask for their help.
3. Provide identity certificate: You need to provide identity certificate to Steam customer service to prove that you are the legal owner of the account. Identification may include your ID card, passport, driver's license, etc.
How long will it take for Steam to be recovered
After Steam's account is stolen, it will take some time to retrieve it. The specific time depends on the measures you take and the reaction speed of Steam customer service. If you follow the above steps and submit the necessary identification, it usually takes several days to a week to retrieve your account. If your account contains a large number of digital assets, such as game props and virtual currency, the process of retrieving your account may take longer.
It is very important to take measures in time when Steam account is stolen. Changing passwords and disarming all devices are the most basic steps. If your email address has also been changed, you need to send an email to the email provider and Steam customer service for help. It takes time to retrieve the stolen account, but as long as you take the correct measures, you will usually succeed in retrieving the account.
