Hi there, @whaletb ,
Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form . If you choose to reach out directly, please include a link to this thread.
This will help us assess the problem. Thanks a lot and speak soon!
The site url is techsbyte.com
Hi there, @whaletb ,
Thanks for sharing the URL – the Jetpack connection looks nice and helathy which is a great place to start. After some tests, I suspect that there might be something conflicting.
Can you please temporarily deactivate all your plugins (but keep Jetpack active!) and check if the problem gets fixed that way? If it works, then reactivate each plugin one by one to find out which one is causing problems.
Can you also try to temporarily switch your theme to Twenty Twenty-Three and see if the problem persists?
If you don’t want to do these tests on your live site, many hosts provide a staging service, where you can do testing without affecting the live site. You can ask your host about this. If they don’t give you a staging site, you could try WP Staging or Duplicator:
Let me know what you find out, and we’ll take it from there if necessary. Thanks 🙂
So, I followed the troubleshooting steps, created a staging site, disabled all plugins, and switched to the Twenty-Twenty-Three theme and still nothing.
Could you go to Jetpack > Settings > Writing, and ensure that the “Jetpack Blocks” option is active, like on this screenshot?
Thanks Jeremy, that worked. I can add subscription and form to my site now.
Hi @whaletb ,
Thanks for letting us know that’s sorted out! We’re glad to hear that.
I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
