Black Cat Complaints _ 315 Online Complaints _ Complaints for Rights Protection _ Sina's Consumer Service Platform

2024-06-01

Filo shoes cracked at the end of less than two months ago

The bottom of Feile shoes cracked after 58 days of purchase. Only repair is allowed without refund
- [Object of complaint] Duwu App Assistant
- [Complaint requirements] Return refund
2024-06-01

The lv lightning delivery necklace bought in Duwu was sent back to the platform for storage on the same day, but it failed to pass the inspection

I bought an lv necklace in the item and delivered it to the destination through the item identification. After the arrival, I checked and sold the item through the platform deposit without unpacking it back to the item platform, and the result showed that the item was defective when it was sent back to the platform platform? Then I would like to ask, what is the identification of the acquired goods at the time of purchase? What are the internal problems? Who will compensate for my time loss, commodity sales loss, and round-trip freight loss?
- [Object of complaint] Duwu App Assistant
- [Complaint requirements] Refund of returned goods, compensation, improvement of service, punishment and apology
2024-06-01

The vacuum cleaner cannot be used for less than half a year

I bought a vacuum cleaner through the twitter platform in October, 23, and used it less than 10 times. The vacuum function cannot be used. I asked for the whole machine to be replaced as promised by the merchant at that time, but the merchant could not contact me, and the platform could not contact the merchant through the twitter customer service
- [Object of complaint] Dithering
- [Complaint requirements] refund
2024-06-01

Don't worry about using violence to collect, and don't leave a way for others

Don't worry about borrowing the platform collection staff. He said his name was Li Shuai. I didn't know that I didn't call myself. I directly called the unit leader at 861 *****************, which has seriously affected my work and life. It was my fault to owe money. If I didn't encounter difficulties, who would not pay back the money, and credit investigation was spent. Don't worry about borrowing the platform to do so. How can we work to pay back the money? Is it to force people to despair? Relevant departments are willing to deal with it. If the order is printed again
- [Object of complaint] Borrow the official at ease
- [Complaint requirements] Stop harassment, apologize, compensate/explain
2024-06-01

The beheading interest is higher than 24

The interest rate of Jiufuwanka is higher than 24%, the behead interest is cut off, there is a policy, and the excess part needs to be returned
- [Object of complaint] Jiufuwanka
- [Complaint requirements] Apologize for compensation/explanation and provide settlement certificate
2024-06-01

SF Express claims

On May 21, a nut j7 projector was sold on the leisure fish platform. The express boy took a picture of its appearance after coming to the store and sent it in a box (I also explicitly asked the express boy whether it was OK to pack such a package when packing it? He said it was no problem). On May 23, the buyer unpacked the box and took a video after receiving the goods, found the projection device flash screen, and contacted me to inform me of the situation, and explained that although the package was not damaged, But the package is not good. After I contacted SF Express, uploaded the invoice and sold the equipment before
- [Object of complaint] Shunfeng official customer service
- [Complaint requirements] Compensation interpretation
2024-06-01

Normal transaction platform card My goods are not sent to customers

I sold a pair of shoes and got something that I never delivered to the buyer. I have been urging but haven't replied. I suspect that the platform lost my shoes. Don't deliver goods to the buyer, don't settle the bill for me. They have been waiting for the buyer to cancel without taking responsibility. It's disgusting
- [Object of complaint] Duwu App Assistant
- [Complaint requirements] Shipment, compensation
2024-06-01

After sales orders are passed by default from never being approved

The buyer signed the order on the 24th, during which he had worn it and washed it for many times. The clothes were wrinkled due to improper washing, and a malicious refund was made after seven days of wearing and washing. Yesterday, the customer service of Flying Pigeon had communicated and explained that the buyer had also realized the problem of improper washing and cancelled the after-sales service. However, the audit personnel did not make a fair and fair audit, The buyer just uploads a picture, regardless of the cause and effect, and directly punishes your store? In that case, I will buy something to make
- [Object of complaint] Dithering
- [Complaint requirements] Cancellation of punishment
2024-06-01

Buy a pair of jeans shorts in the Four Seasons Star Supply Chain. The pants are itchy. There are color differences. There are quality problems

On May 5, 2024.5.5, I bought a pair of jeans shorts at the Four Seasons Star Chain Store in the Diaoyin Mall. Four days after the store delivered the goods on May 6, I got my pants. Because the tag of the pants was stuck on the waist when the upper part was worn, I had to pull the tag off before I could try on the upper part. Otherwise, there was no way to wear them properly. In order to know the effect of his upper part, I had to buckle the chain when I put it on I cut the buttonhole and tried it on for less than 5 minutes. My body is itchy and has red spots
- [Object of complaint] Dithering
- [Complaint requirements] refund
2024-06-01

Malicious damage by employees

This is the appearance of the platform returning. The shoulder straps are folded in the bag, resulting in obvious wrinkles that cannot be recovered, which has affected my normal brand new sales!
- [Object of complaint] Duwu App Assistant
- [Complaint requirements] compensate for
2024-06-01

China Mobile overlord terms, users cancel their cards due to repeated unprovoked downtime, and charge overlord fees for card cancellation

I applied for a mobile account last year, and received the mobile order stop information notice within three days. Cooperate to go to the business hall to unseal, just arrived at the company and stopped without reason, and the next day after the complaint was unsealed. Another 76.85 yuan will be added to cancel the phone card. This is not an obvious overlord clause. Do you charge maliciously? Repeatedly complained that there was no reasonable solution for mobile customer service. My appeal is to refund my prepaid call fee of 200 yuan and the card cancellation fee of 76.85 yuan. 188********
- [Object of complaint] China Mobile 10086
- [Complaint requirements] Return refund, compensation explanation, fee reduction, apology
2024-06-01

The mouldy pig hooves purchased in the Dithering Mall were not handled by the merchants and the platform

On April 25, 2024, I placed an order at the shop of Linyi Dingpinjian Food Co., Ltd. in the Diaoyin Shopping Mall for a total of 5 packs of soy sauce flavored pig hooves worth 69.9 yuan. The production date of this batch of pig hooves is April 22, 2024, and the warranty period is 6 months. On May 31, when the third package was opened for consumption, it was found that pig hooves were mouldy, deteriorated and smelly. After the photo was taken and saved, the customer service staff of the store was contacted. The customer did not admit that the pig's feet were deteriorating. The customer was very impatient, and only said that a replacement package would be issued. Because the attitude of the merchants is very bad, I want to
- [Object of complaint] Dithering
- [Complaint requirements] Refund, compensation, punishment, apology, service improvement
2024-06-01

The 4-piece set is not delivered

The 4-piece set of dithering racket is not delivered, the merchant does not handle it, the platform does not handle it, and always asks for a refund. Why do I refund? The platform does not ask, the store has been selling, what do you sell if you do not deliver? Do you want to brush the sales volume?
- [Object of complaint] Dithering
- [Complaint requirements] Refund
2024-06-01

Shunfeng claim settlement customer service

When using SF Express's vinyl record, the sender said that he had paid the courier to add a special bubble film in the vinyl box to protect the vinyl record, but the courier took the box to express the vinyl record casually, causing damage to the vinyl record. Request SF to settle the claim. The information has been uploaded for several days, but SF has not replied. Called customer service and said they would reply in 4 hours, but they still didn't reply after 6 hours. I continued to call, said I would reply within one hour, and made 11 customer service calls repeatedly. Just didn't take the initiative to tell me about the progress of claims settlement and the service status
- [Object of complaint] Shunfeng official customer service
- [Complaint requirements] Compensation explanation and service improvement
2024-06-08

Sent to the wrong place, detoured transportation, delayed time, and the beef was wrong in the logistics process

The place of delivery is Nanjing, and the place of receipt is Nanjing, even in the same district, but it is delivered to Chuzhou Operation Center. It used to take only one day, but now it has doubled, wasting time. I called the logistics customer service hotline, but I couldn't get a reasonable explanation.
- [Object of complaint] Shentong Express Official WeChat
- [Complaint requirements] Compensation explanation, fast delivery
2024-06-01

Somehow, when ordering the exclusive video bag for calling Song Yi from Aidu, 15 yuan of phone charges were deducted at once, and the function was never used

Somehow, when ordering the exclusive video bag for calling Song Yi from Aidu, 15 yuan of phone charges were deducted at once, and the function was never used
- [Object of complaint] China Mobile 10086
- [Complaint requirements] Return refund
2024-06-01

The broadband service handled in May 2023 was signed without informing the mandatory contract period of two years, and now it is necessary to cancel the broadband service

In May 2023, the broadband service of China Mobile was handled in the business hall. The staff didn't tell me about the contract when they installed the broadband service at the door. They asked me whether I wanted a gift and whether there was a requirement for free collection. After that, the staff said no, but after the completion of the service, they received a message informing me that the broadband service could not be cancelled until it had been used for more than two years. During this period, the broadband service was not allowed to be cancelled, But now this broadband is not very useful for me. The mobile phone number I handled was not used for
- [Object of complaint] China Mobile 10086
- [Complaint requirements] Quick processing, account cancellation and contract cancellation
2024-06-01

Mobile card, transfer of ownership, forced upgrade package

The year before last, when I was a mobile card customer, I had to change my 39 yuan package to 79 yuan a month. It would take five years to change other packages
- [Object of complaint] China Mobile 10086
- [Complaint requirements] Change package
2024-06-08

Frequent face recognition of cargo driver

The face recognition of the driver version of the truck puller needs to be verified more than 10 to 20 times a day. The driver simply cannot accept the order and complete the order. As a result, the order cannot be received normally. The customer service platform of the truck puller has not solved the problem. This has been more than ten days, and it is still the case.
- [Object of complaint] Huolala APP
- [Complaint requirements] Improve service, explain and solve problems
2024-06-01

DuXiaoMan's financial collection problem, hit the address book, high interest

I borrowed a sum of money in Duxiaoman due to lack of funds, and I used to repay on time. Recently, due to the increase of debt, the collection of my address book exploded, and I lost my job, lost my financial resources, and was unable to repay on time. The negotiation with the platform was also not handled.
- [Object of complaint] Have money to spend
- [Complaint requirements] Apologize, improve service, explain

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