Tencent Information Product Privacy Protection Guidelines
1. Information we collect
This product is an online information platform developed and operated by Tencent Group (hereinafter referred to as "us"). When you use such products and services, We will collect information provided by you when you use the service or generated by using the service in the following ways to provide you with services Optimize our services and secure your account:
- When you register for Tencent information product services, we will collect your device identification information to identify you as a user of Tencent information products. If you use QQ or WeChat association to log in to Tencent information products, we will collect your unique ID, avatar, nickname and gender of QQ or WeChat, It is used to save your login information, so that you can synchronize your data when you log in with different devices.
- To ensure your normal use of our services, maintain the normal operation of our services, improve and optimize your service experience and ensure the security of your account, We will collect your device ID, hardware parameters, system version, network status and records, system logs and other information.
- We or our third-party partners may collect your information through cookies or similar technologies, including your device information, browsing information, and click information, This information is stored as log information to remember your identity, analyze your use of our services, and optimize advertising. You can deny or manage the use of cookies or similar technologies through browser settings. At the same time, we will also use the third-party SDK to achieve the above collection and use, Among them, if you use Xiaomi, Meizu, Huawei, OPPO, VIVO mobile phones, the push SDK of the above mobile phone manufacturers accessed by Tencent information products needs to collect unique identification information of mobile phones (such as IMEI), It may collect your mobile phone model, system type, system version, network status, device screen size, phone number and other parameters to push promotional activities, information content and other information, The phone number information is sensitive information. Please refer to the SDK operator's privacy policy or relevant statements for details.
- When you use regional services such as recommendation browsing or personalized recommendation services, we will collect your geographical location information with your consent to show you the city information Provide local channels and regional recommendation services, display your geographical location when you make comments or updates, and obtain comments near your location. Geographic location information is sensitive information, Refusing to provide this information will only cause you to be unable to use the localized services or personalized recommendation services provided by us, but will not affect your normal use of other services provided by Tencent information products.
- When you use the benefit check-in function:
- With your consent, we may obtain your calendar information to remind you to complete the welfare task and improve your activity;
- With your consent, we will also obtain your address book information for inviting friends, sharing benefits and other functions. The address book information is sensitive, Refusing to provide this information will only make you unable to use the benefit check-in function provided by us, but will not affect your normal use of other services provided by Tencent Information Products.
- When you use our social interaction function, we will collect your uploaded videos, photos, comments and likes. We will store them in an encrypted way, and you can delete them at any time. In addition, if you want to interact with other users, participate in live broadcast, post videos and pictures in comments, and post voice comments through voice and video, we will access your microphone Camera, providing you with voice comments, live interaction and other functions.
In addition, according to relevant laws, regulations and national standards, we may collect and use your relevant personal information without your authorization and consent in the following cases:
- Directly related to national security, national defense security and other national interests; Directly related to major public interests such as public safety, public health and public awareness;
- Directly related to criminal investigation, prosecution, trial and judgment execution;
- In order to protect your or other personal life, property, reputation and other major legitimate rights and interests, but it is difficult to obtain my consent;
- The personal information collected is disclosed to the public by yourself;
- Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels;
- Necessary for signing and performing the contract according to your requirements;
- It is necessary for maintaining the safe and stable operation of the products or services provided, such as finding and handling the failure of products or services;
- Necessary for legal news reporting;
- It is necessary to carry out statistics or academic research for the public interest, and when it provides the results of academic research or description, it de identifies the personal information contained in the results;
- Other circumstances stipulated by laws and regulations.
Please understand that the functions and services we provide to you are constantly updated and developed. If a function or service is not in the above description and your information is collected, We will separately explain the content, scope and purpose of information collection to you through page prompts, interaction processes, website announcements and other ways to obtain your consent.
Please note that at present, we will not actively obtain your personal information from a third party outside Tencent Group. If you need to obtain your personal information indirectly from a third party for business development in the future, We will inform you of the source, type and scope of use of personal information before obtaining it. If the personal information processing activities we need to conduct business exceed the scope of your original authorization and consent when providing personal information to a third party, We will obtain your authorization and consent before processing your personal information; In addition, we will also strictly abide by the provisions of relevant laws and regulations, and require the third party to guarantee the legality of the information it provides.
2. Storage of information
2.1 Information storage mode and duration
- We will store your information in a secure way, including local storage (for example, using APP to cache data), database and server logs.
- Generally, we will only store your personal information within the time necessary for service purposes or under the conditions specified by laws and regulations.
2.2 Information storage area
- We will store the user's personal information collected in China in accordance with laws and regulations.
- At present, we will not transfer or store your personal information across borders. If cross-border transmission or storage is required in the future, we will inform you of the purpose, receiver, security assurance measures and security risks of information going abroad, and obtain your consent.
2.3 Notification when products or services stop operation
- When our products or services stop operating, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize within a reasonable period of time, unless otherwise specified by laws and regulations.
3. Information security
3.1 Safety protection measures
- We strive to provide security for users' information to prevent information leakage, loss, improper use, unauthorized access and disclosure. We use a variety of security measures to ensure that users' personal information protection is at a reasonable level of security, Including technical protection means, management system control, security system guarantee and many other aspects. In addition, we have also passed the evaluation and filing of national network security level protection (Level III).
- We adopt industry-leading technical protection measures. The technical means we use include but are not limited to firewall, encryption (such as SSL), de identification or anonymization processing, access control measures, etc. In addition, We will also continue to strengthen the security capabilities of the software installed on your device. For example, we will complete some information encryption locally on your device to consolidate secure transmission; We will know the application information installed and the running process information of your device to prevent viruses, trojans and other malicious programs.
- We have established special management systems, processes and organizations to ensure personal information security. For example, we strictly restrict the scope of people who access information, require them to comply with confidentiality obligations and conduct audits, and those who violate their obligations will be punished according to regulations. We will also review the management system, process and organization to prevent unauthorized access, use or disclosure of user information.
- We recommend that you pay full attention to the protection of personal information when using products and services. We will also provide a variety of security functions to help you protect your personal information.
3.2 Safety incident handling measures
- In case of personal information leakage, damage, loss and other security incidents, we will launch emergency plans to prevent the expansion of security incidents. After a security incident occurs, we will promptly inform you of the basic information of the security incident in the form of push notifications, emails, etc The disposal measures and remedial measures we are about to take or have taken, as well as our response suggestions to you. If it is difficult to inform one by one, we will issue warnings through announcements and other means.
4. How we use information
We strictly abide by the provisions of laws and regulations and the agreement with users, and use the collected information as described in this privacy protection guide to provide you with better services.
4.1 Information use rules
We will use the collected information according to the following rules:
- We will provide you with various functions and services based on the information we collect, including information browsing service, recommendation browsing function, welfare check-in function, and social live broadcast function;
- We will provide you with personalized services based on your browsing preferences, habits, location information and other characteristics, including indirect crowd portraits based on feature tags and recommending content and activities you may be interested in Show you more relevant advertising or other promotional content, optimize the experience of personalized services, and evaluate and improve the effect of our advertising and other promotional activities;
- We will analyze the operation of our products according to the frequency and condition of your use of Tencent information products, fault information, performance information, etc., to ensure the security of our services and optimize our products, Improve our service quality. We will not combine the information stored in our analysis software with the personal identity information provided by you.
4.2 Rules of directed push activities
We will perform directed push according to the following rules and provide you with the corresponding exit mechanism:
- We will provide you with personalized promotional content according to your browsing records, browsing preferences and other characteristics, such as recommending information that meets your preferences. You can reduce the relevance of recommended content to you by deleting the browsing history, or turn off the personalized recommendation function. After turning off, you will not receive personalized information.
- We will show you advertisements (with the word "advertisement" listed) according to your browsing records, browsing preferences and other characteristics. You can exit such personalized advertising push through the special control panel page.
4.3 Ways of obtaining consent after informing the purpose of change
We will use the collected information for the purposes covered by this privacy protection guide. If we use your personal information beyond the scope of direct or reasonable connection with the stated purpose at the time of collection, We will inform you again and obtain your express consent before using your personal information.
5. External provision
At present, we will not actively share or transfer your personal information to a third party. If there are other cases of sharing or transferring your personal information or you need us to share or transfer your personal information to a third party, We will directly or confirm that a third party has obtained your express consent to the above actions.
We will not publicly disclose the collected personal information. If public disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of information disclosed and the sensitive information that may be involved, and obtain your express consent.
With the continuous development of our business, we may conduct merger, acquisition, asset transfer and other transactions. We will inform you of the relevant situation, continue to protect or require the new controller to continue to protect your personal information in accordance with laws and regulations and the standards not lower than those required by the privacy protection guidelines.
In addition, according to relevant laws, regulations and national standards, we may share, transfer and publicly disclose personal information without your prior authorization in the following cases:
- Directly related to national security and national defense security;
- Directly related to public safety, public health and major public interests;
- Directly related to criminal investigation, prosecution, trial and judgment execution;
- It is difficult to obtain my consent for the purpose of protecting the life, property and other major legitimate rights and interests of the personal information subject or other individuals;
- The personal information subject discloses personal information to the public by itself;
- Collect personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
6. Your Rights
During your use of Tencent's information product services, we may provide you with corresponding operation settings according to the specific conditions of the information products, so that you can query, delete, correct or withdraw your relevant personal information. You can refer to the specific guidelines of the corresponding information products for operation. In addition, we have also set up a complaint reporting channel, and your comments will be dealt with in a timely manner.
Note: At present, the information products we provide can use the associated QQ number or WeChat account as a service account to log in to related games. At this time, if you need to cancel your service account, you need to cancel your QQ or WeChat account. QQ、 For the cancellation of WeChat account, please cancel it on WeChat and QQ according to their guidelines.
7. Change
We may revise this privacy protection guide in due course. When the terms of the privacy protection guidelines change, we will remind you of the changed privacy protection guidelines in the form of red dots when the version is updated, and explain the effective date to you. Please read the changed privacy protection guidelines carefully, By continuing to use Tencent Information Products, you agree that we will process your personal information according to the updated privacy protection guidelines.
8. Protection of minors
We attach great importance to the protection of minors' personal information. We will require minors under 14 years old to obtain the authorization and consent of their guardians (such as their parents) before using Tencent information products or providing personal information to us according to relevant laws and regulations; Minors who have reached the age of 14 but not the age of 18 may obtain their guardians' authorized consent or self authorized consent in advance.
We only use, provide or publicly disclose this information when it is permitted by laws and regulations, explicitly agreed by the guardian of the minor, or necessary to protect the minor.
If you are the guardian of a minor, please pay attention to whether the minor under your guardianship uses the services of Tencent Information Products after obtaining your authorization and consent. If you have any questions about the personal information of the minors under your guardianship, please contact us through the contact information in Section 10.
9. Others
Tencent's Privacy Policy is a general privacy clause uniformly applicable to Tencent, and the user rights and information security measures specified therein are applicable to users of Tencent's information products. If there is any inconsistency or contradiction between Tencent's Privacy Policy and this privacy protection guide, please follow this privacy protection guide.
10. Contact us
When you have other complaints, suggestions, minor personal information related issues or need to delete all access records, please go to http://kf.qq.com/ Contact us. You can also send your question to Dataprivacy@tencent.com Or to the following address:
Data and Privacy Protection Center, Tencent Building, Kejizhongyi Road, Nanshan District, Shenzhen, Guangdong Province, China
Postcode: 518057
We will review the problems involved as soon as possible and reply within 15 days after verifying your user identity.