Latest update date: May 6, 2022
Thank you for using the Yuzhao.com platform developed and operated by Sichuan Yuzhao.com Network Technology Co., Ltd. (hereinafter referred to as "us") or its affiliates. Before you use the authorized Yuzhao.com platform, please read this policy carefully, We will protect the personal and corporate information collected by the platform during your use of any part or all of the platform in accordance with the relevant laws and regulations of the People's Republic of China. Please refer to the important clauses (possibly) closely related to your rights and interests in this policy. (Please read the clauses in this agreement that are marked in bold, bold, underlined, italics, etc.). Once you use or continue to use Fishclaw net platform , it is deemed that you agree that we handle your relevant information according to this privacy protection.
We attach great importance to protecting the personal information and privacy of users ("you"). We are fully aware of the importance of personal information to you, and will take appropriate security measures to protect your personal information in accordance with the requirements of laws and regulations and mature security standards in the industry. Through this privacy policy, we hope to clearly introduce to you how we deal with your personal information when using our services, as well as the way we provide you with access, correction, deletion and protection of these information.
This privacy policy will help you understand the following:
1、 How to collect and use your personal and corporate information
2、 How to share, transfer and publicly disclose your personal and corporate information
3、 How to save and protect your personal and corporate information
4、 How do you manage your personal and corporate information
5、 Protection of minors' personal information
6、 Notices and amendments
7、 Governing Law and Dispute Resolution
8、 How to contact us
When you use our products/services, you need/can choose to authorize us to collect and use personal and enterprise information, including:
1. In order to provide you with the basic functions of our products/services, you need to authorize us to collect and use the necessary information. If you refuse to provide the above necessary information, you will not be able to use our products/services normally;
2. In order to provide you with the expanded functions of our products/services, you can choose to authorize us to collect and use information. If you refuse to provide the above information, you will not be able to use the relevant additional functions or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products/services.
(1) You need to authorize us to collect and use personal and enterprise information
We will follow the principles of justice, legality and necessity to collect and use your personal and corporate information for the following purposes described in this privacy protection.
1. Help you become our user
In order to comply with the requirements of laws and regulations and provide you with more personalized and convenient services, you need to provide your email address, mobile phone number and password when you register as a user of the fishclaw platform.
If you choose to authorize the use of this phone number for one click login, we will use your personal and corporate information in accordance with the agreement with the Chinese communication operator and under the premise of compliance with relevant regulations.
2. Provide you with information display based on geographical location
In order to provide you with more accurate and convenient services and improve our service performance, efficiency and functions, With your authorization, we will collect relevant information generated during your use of our services , including:
(1) Location information 。 When you enable the location function of your mobile device through system authorization and use location-based services, we will collect and use your location information to recommend services for you. We will use relevant technologies to obtain your location information (the accuracy will vary), including IP address, GPS, WLAN (such as Wi Fi) access point, Bluetooth and base station that can provide relevant information. You can turn off the location service in the mobile device's system to stop our collection of your location information, but we may not be able to use the services we provide for you based on geographical location, or the expected effect of related services may not be achieved.
(2) Log information 。 When you use our products/services, we will collect your browsing and search records and save them as relevant network logs, including your IP address, browser type, language used, operating system version, access date and time, distribution information, browsing, search, network requests, etc.
3. Provide you with the function of order placement and order management
You are in Fishclaw net platform When placing an order, you need to provide your real name identity information (including but not limited to your ID card, passport, enterprise) according to the selected service type Business license Such as your ID card photo and photocopy), contact information (name, gender, telephone number, etc.), e-mail address (used to confirm order information, etc.), etc.
In order to show you the order information of your account and facilitate your management of the order information, we will collect the order information generated during your use of our services. Your order generated on the fishclaw platform may contain your identity information, contact information, payment information, etc. These are sensitive information. Please carefully show or provide to others. We will also try to identify the order information while ensuring its availability.
4. Provides you with collection and recommendation functions
In order to facilitate you to manage your own preferences and obtain a more convenient access experience, you can collect the products/services you are interested in. We will collect the log information generated in the use of the above functions, which will be used to display to you on your personal home page and realize online management.
5. Help you complete the payment
When you make an order payment on the fishclaw platform, You can choose Fishclaw net platform perhaps Fishclaw net platform Repeated payments by third-party cooperative agencies of (global third-party financial service provider). We need to collect your order information, reconciliation information and other necessary information required by law on the fishclaw platform and share them with these partners to confirm your payment instructions and help you complete the payment.
6. Provide you with customer service and after-sales service
When you contact our customer service, our system may record the communication records between you and the customer service, and use your account information to verify your identity; When you need us to provide customer service related to your order, we may inquire about your order information in order to give you appropriate help and processing; When you need customer service to help you modify relevant information (such as contact information), you may also need to provide other information besides the above information to complete the modification.
7. Provide you with security
In order to ensure your account security, transaction security and system operation security, and meet the relevant requirements of laws and regulations and our agreement rules, when you use our products/services, we will obtain your device information, including the device attribute, connection and status information you use, such as device model, device MAC address, etc., with your authorization.
In order to improve the security of your use of the services we provide, and more accurately prevent phishing website fraud and trojan virus, we may use or integrate your personal information and the information that our affiliates and partners have obtained your authorization or legally shared, and comprehensively judge your account and transaction risks according to your use habits and common software information, It includes verifying identity, preventing, discovering and investigating possible security risks such as fraud, network virus and network attack, and violating our or related party's agreements, policies or rules to protect the legitimate rights and interests of you, other users, us or related parties, and recording some links that we think are risky ("URLs").
8. Personal and corporate information we may collect indirectly
For the purpose of completing identity verification, ensuring account security, confirming transaction status and providing you with after-sales and dispute resolution, we may obtain your personal Enterprise information (such as collecting your transaction, payment and other information related to the transaction progress through the transaction partner you choose and the third-party information system and payment institution directly involved in the transaction, so that we can process your order and ensure the smooth completion of the service, or better prevent fraud, swiping and other malicious acts). According to the requirements of laws and regulations and the agreement with a third party, we will obtain your relevant information from the affiliated parties and partners of the fishclaw platform after your authorization, and use your information after confirming the legitimacy of its information source.
(2) You can choose to authorize us to collect and use personal and enterprise information
In order to provide you with personalized services, you can choose to use the expanded functions provided by us. We will collect and use the following information in accordance with the legal provisions and your specific authorization. This kind of information will be collected in the specific functions and business scenarios you select. If you do not provide this information, it will not affect the basic functions of your fishclaw platform.
1. Expand business based on camera authorization
You can choose to turn on the camera permission of the system, and authorize the fishclaw APP to access your camera by using functions such as taking photos and recording videos, so that you can publish content by taking photos or recording videos. If you need to record and publish audio videos, you also need to turn on the microphone permission. We will collect the above information you upload and publish. This function can be turned off in the system permission. Once it is turned off, you may not be able to realize the code scanning function once it is turned off, or you may not be able to publish product information by taking pictures, videos, etc., but it will not affect your enjoyment of the basic functions of the fishclaw APP service.
2. Extended functions based on album authorization
You can choose to open the system's album permissions, and authorize us to access your album by actively uploading pictures, videos, etc., so that you can publish content by uploading photos or videos, etc. We will collect the above information you choose to upload and publish. You can turn off this function in the system permission. Once you turn off this function, you may not be able to change your avatar or publish product information by uploading pictures, videos, etc., but it will not affect your basic functions of enjoying the fishclaw APP service.
3. Extended functions based on microphone authorization
You can choose to open the microphone permission of the system and use voice technology to realize voice interaction functions such as voice search. We will collect the voice information you input in the process of using intelligent voice technology for machine recognition, online interaction and to meet your search or order requirements. This function can be turned off in the system permission. Once it is turned off, you may not be able to realize the online voice interaction function, but it will not affect your basic functions of enjoying the fishclaw APP service.
(3) Exceptions to consent
Please be aware that we do not need your authorization to collect and use personal and corporate information under the following circumstances:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and judgment execution;
4. It is difficult to obtain my consent for the purpose of protecting the life, property and other major legitimate rights and interests of the personal information subject or other individuals;
5. The personal information collected is disclosed to the public by the personal information subject;
6. Your personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing the contract according to your requirements;
8. It is necessary for maintaining the safe and stable operation of the products and/or services provided, such as finding and handling the failure of products and/or services;
9. Necessary for legal news reporting;
10. When an academic research institution is necessary to carry out statistics or academic research based on the public interest and provides the results of academic research or description to the public, it de identifies the personal information contained in the results;
11. Other circumstances stipulated by laws and regulations.
Please note that information that alone or in combination with other information cannot identify you or establish direct contact with you is not personal information. If we combine the information that can not establish contact with any specific individual with other information to identify the personal identity of a natural person, or use it with personal information, such information will be considered as personal information during the combined use.
(4) Rules for the use of personal and enterprise information
In order to meet your personalized needs, maintain and improve the quality of our products or services, we will use the following information in accordance with legal provisions and your specific authorization:
1. We may collect your order information, browsing and search information, behavior preferences (such as store requirements trademark Requirements), location information, etc., and combining the information provided in your use of a service on the fishclaw platform with information from other services to conduct comprehensive statistics and analysis to form a user profile, which can be used to recommend or display the product/service information you may be interested in. It includes providing you with intelligent recommendations, sending you promotional information or displaying commercial advertisements on the fishclaw platform.
2. We may collect information provided to us when you participate in product/service surveys, as well as relevant information provided when you interact with our affiliates and partners, so that you can track orders, initiate user complaints, and optimize the quality and process of customer service.
3. We may use the personal information collected in our business for statistical analysis and operational improvement, and use the information that has been de identified and cannot be recovered to establish a database and make commercial use of it. For example, we can improve our products, services or marketing plans through statistical analysis of your location, preferences, etc; Another example is the technical transformation, network maintenance, troubleshooting, internal policy and process formulation, and internal report generation to improve our system.
2、 How to share, transfer and publicly disclose your personal and corporate information
(1) Share
We will not Fishclaw net platform Any company, organization and individual other than the affiliated company shares your personal information, except for the following circumstances:
1. Share with your explicit consent or authorization.
2. Under legal circumstances: According to the provisions of laws and regulations, the needs of litigation dispute resolution, or the requirements of administrative, judicial and other competent authorities according to law.
three . Share with related companies: In order to provide you with consistent services and facilitate your unified management, we may share your personal and enterprise information with our affiliated companies. However, we will only share necessary personal and enterprise information. If we share your personal and enterprise sensitive information or the related parties change the purpose of using personal and enterprise information, we will ask for your authorization again.
4. Share with partners: We may share order information, account information, payment information, etc. necessary for providing services to you with business partners. Our business partners include the following types:
(1) Suppliers/service providers. Some of our services will be provided by business partners only for the purposes stated in this policy. To ensure the smooth completion of the services provided to you, we may share your personal and corporate information with the above partners, including technical services, payment services, financial services, etc. It may include your contact information, order information, payment information, address information, etc. to ensure the smooth completion of the services provided to you. For example, we need to share your order number and order amount with a third-party payment agency to confirm your payment instructions and complete payment.
(2) Third party merchants. We must share your order information and necessary transaction information with third-party merchants so that they can provide you with goods, services and after-sales services.
5. Based on agreement : When it is necessary to share with a third party according to the relevant agreements (including electronic agreements and platform rules signed online) or legal documents signed between you and us.
6. Based on reasonable business practices: When we plan to conduct capital market activities (including but not limited to IPO and bond issuance) with other companies, we will accept due diligence.
7. Based on academic research : For example, it is necessary to carry out statistical or academic research for scientific research institutions.
8. Based on social and public interests in line with laws and regulations.
We will share necessary data with third parties through application program interface (API) and software tool development kit (SDK). Different versions of third-party SDKs will be different, generally including third-party account login, sharing, third-party payment, map navigation, manufacturer push, statistics, etc, We will carry out strict security inspection on the third party and agree on data protection measures.
Please be aware that we will only share your personal and corporate information for legal, legitimate, necessary, specific and clear purposes, and we will sign strict information protection and confidentiality agreements with companies, organizations and individuals with whom we share personal information only for the purpose stated in this policy, Ask them to comply with the agreement and take relevant security measures to protect your personal and corporate information.
(2) Assignment
With the development of our business, we and our related parties may carry out mergers, acquisitions, asset transfers or similar transactions. If the transfer of personal and corporate information is involved, we will require the company or organization that receives your personal and corporate information to continue to accept the restrictions of this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
(3) Public disclosure
We may publicly disclose your personal and corporate information only under the following circumstances and on the premise of taking security measures that comply with industry standards:
1. According to your needs, disclose your designated personal and corporate information in the way you explicitly agree to disclose;
2. If your personal and corporate information must be provided according to the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal and corporate information according to the required personal information type and disclosure method. On the premise of compliance with laws and regulations, when we receive the above request for information disclosure, we will require to issue corresponding legal documents, such as subpoenas or investigation letters.
Please note that the information you voluntarily publish or even publicly share when using our service may involve your or others' personal, corporate information or even personal and corporate sensitive information, such as your transaction information, and the information in various forms such as text, pictures or videos that you choose to upload including personal and corporate information when evaluating. Please consider more carefully whether to publish or even publicly share relevant information when using our services.
(4) Exceptions to obtaining prior authorization and consent when sharing, transferring and publicly disclosing personal and enterprise information
In the following cases, sharing, transferring, and publicly disclosing your personal and corporate information does not require your prior authorization and consent:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and judgment execution;
4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain the consent of yourself and the enterprise;
5. Other situations that safeguard the public interest, such as your credit evaluation information needs to be disclosed/shared;
6. Personal and corporate information disclosed by you to the public;
7. Collect personal and enterprise information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
According to the law, if we share, transfer and publicly disclose the personal and corporate information that has been de identified, and ensure that the data receiver cannot recover and re identify the subject of personal and corporate information, we will not need to notify you and obtain your consent for the processing of such data.
3、 How do we save and protect your personal and corporate information
(1) Preservation of personal and enterprise information
1. Retention period: Unless in accordance with laws and regulations or agreed by both parties, we will only retain your relevant personal and corporate information for the shortest time necessary to achieve the purpose. When you voluntarily cancel your account, we will delete your personal and corporate information or anonymize it as soon as possible according to the requirements of laws and regulations.
2. Storage area: Personal and enterprise information collected and generated by us in the People's Republic of China will be stored in China, except for the following circumstances:
It is clearly stipulated by laws and regulations;
Obtain your authorization and consent separately;
Personal behaviors such as cross-border ordering and trading initiated by you.
In the above circumstances, we will and require the data receiver to process personal and corporate information in accordance with this privacy policy and other relevant security and confidentiality measures.
3. Termination of operation: In case of termination of operation and other circumstances, we will notify you at least 30 days in advance, and delete or anonymize your personal and corporate information after termination of operation.
(2) Protection measures for personal and enterprise information
1. Data security measures
To ensure your information security, we strive to take various physical, electronic and management security measures that meet industry standards to protect your personal and enterprise information, and establish a data classification and classification system, data security management specifications, and data security development specifications to manage the storage and use of personal and enterprise information. The fishclaw platform conducts comprehensive security control of data through confidentiality agreement of information contactors and audit mechanism. Prevent your personal and corporate information from unauthorized access, public disclosure, use, modification, damage or loss. For example, encryption technology is used to ensure the confidentiality of data; Use trusted protection mechanisms to prevent data from malicious attacks; Deploy access control mechanism to ensure that only authorized personnel can access personal and enterprise information; And holding security and privacy protection training courses to strengthen employees' awareness of the importance of protecting personal and corporate information.
2. Please know and understand that the Internet is not an absolutely secure environment. We strongly recommend that you use complex passwords in a secure way to help us ensure the security of your account. If you find that your personal or corporate information is leaked, especially your account or password, please contact us immediately according to the contact information provided in this privacy policy so that we can take appropriate measures.
3. Security incidents
In case of an unfortunate personal or enterprise information security incident, we will immediately set up a special emergency team, launch the emergency plan, prevent the expansion of the security incident, and timely inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the suggestions you can independently prevent and reduce risks according to the requirements of laws and regulations Remedies for you, etc. We will inform you of the event in a timely manner by mail, letter, telephone, push notification, etc. When it is difficult to inform individuals and enterprise information subjects one by one, we will take a reasonable and effective way to publish announcements. At the same time, we will actively report the disposition of individual and enterprise information security incidents according to the requirements of the regulatory authorities.
4、 How do you manage your personal and corporate information
You have the following rights to your personal and corporate information:
(1) You have the right to access, correct and delete your personal and corporate information, except for exceptions stipulated by laws and regulations. You can manage your information in the following ways:
Account information - you can access and correct your personal data and account information (except identity authentication information and enterprise authentication information), payment information, account binding information, etc. in your account, or change your password, add security information, or unbind a third-party account and bank card. You can perform such operations in settings by accessing the fishclaw platform.
Address information - you can add, change and delete your address information (including name, address, phone number, etc.) at any time by visiting the "Settings" and "My Address" on the platform page of Yuzhao.com.
Search and browse information - you can access or clear your search history, view and manage other data in the fishclaw platform.
Contract information - you can view all your completed, pending payment and after-sales contracts by visiting the "My Contract" page. You can choose to delete the completed contract information, but this may cause us to be unable to accurately provide the corresponding after-sales service according to your purchase and sale information.
If you are unable to manage these personal and corporate information through the above link, you can contact us at any time through the feedback method provided in this privacy policy.
(2) Change the scope of your authorization or revoke your authorization
You can change the scope of consent or revoke your authorization by deleting information in the fishclaw platform, changing privacy settings, or turning off the device permission function in the system.
Please understand, After you perform the above operations, we will not be able to continue to provide you with the services corresponding to the withdrawal of consent or authorization, but this will not affect the personal information processing that has been carried out previously based on your authorization.
(3) Account cancellation
You have the right to log off your fishclaw platform account. You can perform online operations by visiting "Settings" - "Logout Service" - "Account Logout" on the fishclaw platform page. After you have successfully logged off, we will delete your personal and corporate information or anonymize it as soon as possible according to the requirements of laws and regulations.
If you are unable to access, correct or delete your personal and corporate information and account cancellation through the above methods, or if you think that the fishclaw platform collects and uses your personal and corporate information in violation of legal provisions, you can contact us through our customer service or other ways provided by this privacy policy. To ensure security, we may need you to provide appropriate ways to prove your identity and the legitimacy of your request. We will reply to your request within 30 days after receiving your feedback and verifying your identity. For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. We may refuse those requests that are unprovoked and repetitive, require too many technical means (for example, need to develop new systems or fundamentally change the current practices), bring risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes).
5、 Protection of minors' personal information
The fishclaw platform attaches great importance to the protection of minors' personal information. Our fishclaw platform and services are mainly for adults. If you are a minor, we suggest that you ask your parents or guardians to read this privacy policy carefully, and use our services or provide information to us with the consent of your parents or guardians.
In the case of collecting personal information of minors by using our products or services with the consent of parents or guardians, we will only use, share, transfer or disclose this information when laws and regulations permit, parents or guardians explicitly agree or it is necessary to protect minors.
If we find that we have collected personal information of minors without the prior consent of verifiable parents or legal guardians, we will try to delete relevant data as soon as possible.
6、 Notices and amendments
In order to provide you with better services, our business will change from time to time, and this privacy policy will also be adjusted accordingly. Without your explicit consent, we will not reduce your rights under this privacy policy. We will remind you of the update of relevant content by issuing an updated version on our website or mobile terminal or in other ways, and please visit us to keep abreast of the latest privacy policy. Under the above circumstances, if you continue to use our services, you agree to accept and be bound by the revised policy.
7、 Governing Law and Dispute Resolution
1. The conclusion, execution and interpretation of this Agreement and the settlement of disputes shall apply to The effective laws applicable in the mainland of the People's Republic of China (excluding its conflict of laws rules).
2. Any dispute arising from the performance of this Agreement shall be settled through friendly negotiation. If an agreement is reached through consultation, the parties shall separately conclude a written supplementary agreement on the matters to be negotiated. If no agreement can be reached through consultation, either party can file a lawsuit to the People's Court of Qingyang District, Chengdu City.
8、 How to contact us
You can contact us in the following ways, and we will reply to your request within 30 days:
1. You can contact us through the online contact information/customer service system provided on the platform website of Yuzhao (www.yuzhua. com);
2. You can contact the customer service hotline (400-902-9915) of the fishclaw platform for feedback.
Note:
1. Personal information: refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. The personal information that may be involved in this privacy policy includes but is not limited to: personal basic information (including name, telephone number, gender, address, birthday, etc.); Personal identity information (including ID card, officer card, passport, driver's license, etc.); Network identity identification information (including system account, IP address, email address and password, password and password protection answer related to the above); Personal property information (including bank account number, transaction and consumption records, credit records, virtual property information, etc.); Personal health physiological information (including symptoms, medical records, medical history, etc.); Contact information (including address book information, friend list, etc.); Personal online records (including website browsing records, click records, etc.); Personal equipment information (including unique equipment identification code and other information describing the basic situation of personal common equipment); Personal location information (including track, accurate positioning information, accommodation information, etc.).
2. Personal sensitive information: refers to personal information that, once disclosed, illegally provided or abused, may endanger personal and property safety, and may easily lead to damage to personal reputation, physical and mental health or discriminatory treatment. Personal sensitive information that may be involved in this privacy policy includes: personal identity authentication information (including ID card, military officer card, passport, driver's license, student card, etc.); Personal property information (bank account, transaction and consumption records, credit records, virtual property information, etc.); Other information (track tracking, address book information, accommodation information, precise positioning information, etc.); Information of children under 14 years old.
3. Yuzhao.com Platform: "Yuzhao.com Platform" referred to in this policy refers to the websites, web pages, software and other terminals developed and operated by Sichuan Yuzhao.com Technology Co., Ltd. or its affiliated companies.