Gigabyte Technology Co., Ltd. (hereinafter referred to as "us" or "Gigabyte Technology") respects and protects your privacy. In order to help you fully understand how we collect, process, use, transmit and protect your personal data through the GIGABYTE official website, please read the following GIGABYTE Privacy Policy in detail.
What personal data do we collect
Gigabyte Technology Co., Ltd. is the "controller" of your personal data provided to us. We only collect basic personal data related to you, without any special type of information or sensitive information. However, it includes your email, as well as your name and address.
Why do we need these personal data
We need to know your basic personal data in order to provide you with corresponding services, such as:
• Product troubleshooting
• Warranty inquiry
• Maintenance services
• Product purchase and shipment
• Product registration
• Participation in competitions, prizes or prizes
• Product discounts
• Participate in online competitions
• Provide content you may be interested in
We will not collect any personal data that is not required for providing services and supervision to you.
Subject to your consent
If you agree to receive product news/promotional offers from our company, we will send such content to the email address provided by you. However, you can choose to refuse to receive such emails at any time through your profile settings or according to the instructions for refusing to receive emails.
Social login
If you use a third-party social media network (such as Facebook or Twitter) certificate to log on to our website or register, you authorize us to collect your authentication information, which is usually limited to your name, user name, e-mail address and encrypted access certificate. We will store/use this information in accordance with the provisions of this privacy policy statement. However, we are not responsible for the terms of use and privacy policy of any such third-party social media network. Please visit its website for more information about its privacy policy and terms of use.
Share with third parties
We employ other companies and individuals to perform their duties on behalf of our company. Examples: fulfillment of orders, delivery of packages and provision of customer service. They have the right to obtain relevant personal information to perform their functions, but they shall not use such information for other purposes.
How we store your information
All personal data processed by us will be processed by our staff stationed in Taiwan. The IT hosting and maintenance of such materials are located in our Taiwan server. We have a perfect data protection system to supervise the effective and safe handling of your personal data. Your basic personal data (including name, address and contact details) will be kept for five years (from the date of the last user activity), and will be destroyed after expiration.
cookies
Cookies are small data files sent to your browser when you visit the website. We use cookies to do the following:
• Let you log in and access our services
• Remember your preferences and settings
• Better understand how visitors use our services, and improve and promote them based on this information
You can choose to disable cookies by clicking the cookies notification at the top of our website and adjusting your browser settings. However, if you choose to disable cookies, some website functions will be affected.
Third party tracking cookies and advertising/analysis services
In addition, we also use tracking cookies from other companies. These tracking cookies allow us to identify you on third-party websites and allow us to show you relevant personal content. For example, if you visit our website page, when you visit a technical information website, you can view Aorus or Gigabyte product advertisements later.
The third-party tracking cookies and advertising/analysis services we use include:
•
Google Analytics
: For information about exiting in Google Analytics, please
Click here to view
。
•
Google Adwords
: With
Advertising settings
, users can choose not to receive personal ads, including re marketing.
•
Facebook Pixels
: If you don't want Facebook to use your personal data for the purpose of pushing advertisements to you based on your activities on the website or application, you can use your personal data in your
Advertising settings
Set to reject reception in.
•
Yandex Metrica
: To prevent all websites you visit from reporting to Yandex Metrica sends materials, which should be installed
Yandex.Metrica interceptor
。
•
Hotjar
: Hotjar is a technical service that helps us better understand the user's experience (such as how much time the user spends on which type of page, which type of link to click, what users like or dislike, etc.). This technology can establish and maintain our service according to user feedback. For information about Hotjar's currently available options to exit, please press
here
。
Children's Online Privacy Protection Act
The services we provide are not suitable for children under 13 years old, and we will not intentionally collect personal data from children under 13 years old. If we know that we have collected or received personal information of children under 13 years of age without parental consent, we will delete the information directly.
Revision and effectiveness of privacy policy
(1) We will update the GIGABYTE Privacy Policy from time to time, and publish the updated version of the GIGABYTE Privacy Policy on the GIGABYTE official website.
(2) By registering as a member of the forum, you will accept our
Terms of Use
； If you do not agree with any of the terms or modify the content, please stop using the official website immediately.
Contact us
(1) If your personal data settings are inaccessible/inapplicable, or you have any questions about our privacy policy, or if you want to query, copy, correct, modify or delete your personal data, you can go to
mydata@gigabyte.com
Contact our data administrator.
(2) You can also ask us to stop collecting, processing, using or deleting your personal data; However, once stopped or deleted, you will no longer be able to use the forum.
GIGABYTE Forum
When you use our GIGABYTE forum, we may collect the following information:
(1) Personal identity information: name, country, e-mail, etc.
(2) Non personally identifiable information: post pictures, videos, interactive content with other users, notes, etc.
(3) Other technical data generated by browsing GIGABYTE forum: IP address, access time, location information, browser type and version, operating system, page views, website navigation path, language, click behavior and generation time, etc.
We need to know your personal information in order to provide you with the following services:
• Marketing messages
• Event messages
• Other content you are interested in