Privacy Policy
catalog
1、 Introduction
2、 How will we collect your personal information
3、 How we will use your personal information
4、 How will we use Cookie And similar technologies
5、 How will we share, transfer and publicly disclose your personal information
6、 How to manage your personal information
7、 Promotion services
8、 How will we save and protect your personal information
9、 Third party providers and their services
10、 About disclaimer
11、 Account cancellation
12、 Phone number for account change
13、 How do you contact us
14、 Scope of application of this policy
Annex I: Third Party SDK Service Provider Directory
introduction
This policy is applicable to Hugo Cross border (Xiamen) Technology Co., Ltd. (hereinafter referred to as "we" or“ Hugo cross-border ”）Products and services provided, including Hugo cross-border APP , applets, websites and other forms of products and services (hereinafter referred to as "Hugo cross-border services"). Hugo Cross Border attaches great importance to your personal privacy and personal information security protection. When you use our products or services, we may collect and use your relevant information. Sometimes we need some information to provide you with the service you requested. We hope to explain to you the data collection and use, storage, sharing and transfer in these cases through this privacy policy statement.
This privacy policy statement is applicable to all our related services. With the expansion of our service scope, the content of the privacy statement can be updated by Hugo Cross Border at any time. The updated privacy statement will replace the original privacy statement once it is published on the website. If Hugo cross-border business function changes, personal information outbound changes, personal information use purpose changes, personal information protection related responsible person contact information changes, or other circumstances that may involve the actual impairment of your rights under this policy, we will send a notice by email, letter, telephone, push (if applicable) before the change takes effect Or prompt at the prominent position on the page. In this case, if you continue to use our service, you agree to be bound by the revised version. Please read, understand and agree to this policy and any supplementary policies before submitting personal information or privacy information to us. The key points of this privacy policy are as follows:
·We will explain the collection, use, protection and other processing of personal information one by one, so that you can understand the profile of personal information.
·When you register your Hugo cross-border account and use our services, we will collect your name, gender, age, phone number, social account, location information, log information and other personal information according to your consent and the need to provide services.
·In addition to the core functions of the product, Hugo Cross Border provides some additional functions to improve the user experience, including message settings, push notification settings, etc. When you use the additional functions of Hugo Cross Border, we will not collect your personal information unless we inform you and obtain your consent according to this policy.
·When you are not logged in, it will be displayed as "tourist". In order to better provide you with a convenient and smooth community experience, "tourists" can also view articles and other basic behaviors. In order to facilitate your access to these past information, we need to obtain your equipment number（ IMEI code ）So as to record and archive.
·At present, except for laws and regulations, legal procedures, litigation or mandatory requirements of government authorities, Hugo Cross Border will not actively disclose your personal information. If there are other circumstances requiring public disclosure of personal information, we will obtain your express consent. At the same time, we guarantee that the disclosure takes security measures that comply with laws and industry standards.
·You can access, correct or delete your personal information through the channels listed in this privacy policy, or contact us.
·Your use or continued use of our services means that you agree to our collection, use, storage, sharing, transfer and public disclosure of your relevant information in accordance with this Privacy Policy.
· Hugo cross-border brand offshore industry Internet platform - Hugo cross-border APP (referred to as "Hugo Cross border APP ”）The developer is Hugo Cross border (Xiamen) Technology Co., Ltd.
2、 How will we collect your personal information
Personal information refers to various information recorded electronically or in other ways that can identify the personal identity of a natural person independently or in combination with other information, including but not limited to the name, date of birth, ID card number, personal biometric information, address, telephone number, etc. of a natural person. Such information will be collected when you register and use our services. Hugo Cross Border will only collect and use your personal information for the following purposes described in this policy according to the principles of legality, legitimacy and necessity:
one . We will collect your personal information in the following ways
·Behavioral information. When you use the services provided by Hugo cross-border, in order to provide more services that meet your needs, the system integrates Shence statistics and MAC The address is used as a unique identifier for statistics, so as to better identify your preferences. If you do not provide this information, we will not be able to provide relevant services.
·Location information. When you browse the activities, we will obtain your current location information to recommend local related activities (you can refuse authorization, and we cannot recommend local activities to you according to the location after refusal). This information is sensitive information. Refusing to provide this information will only make you unable to use the functions related to location information, but will not affect your normal use of other functions of Hugo Cross border.
two . We will learn the following information provided by you on your own initiative
·Registration information. You can use the services provided by Hugo Cross Border to register and log in to the registered Hugo Cross Border Account. At this time, you need to provide us with the following information: account name, avatar (if any) and mobile phone number. After providing the above information and agreeing to register the agreement and this policy, you can use the core business functions of Hugo Cross Border, including: browsing the content in the Hugo Cross Border Platform, issuing questions, answers, comments, evaluations, etc. When you register your Hugo cross-border account, we will use your mobile phone number to verify your real name. If you refuse to provide your mobile phone number or conduct real name verification, you can still browse some content in the Hugo cross-border platform, but you will not be able to use information publishing services such as questioning, publishing content, comments, and evaluations.
·Contact information. When you appeal to Hugo Cross Border for your account or participate in marketing activities, we will collect and record your name, mobile phone number, email and other contact information and other personal information in order to contact you easily or help you solve problems. If you refuse to provide the above information, we may not be able to feed back the complaint results to you in time or send you gifts (if any).
·Information shared by users. When you use services provided by a third party in Hugo Cross Border, you agree that Hugo Cross Border allows the third party to collect your account name, avatar and other personal information necessary for providing services. If you refuse a third party to collect the above information when providing services, you may not be able to use the third-party services in Hugo cross-border.
·Keyword information. When you use the search service provided by Hugo Cross Border, we will collect your query keyword information, device information, etc. In order to provide an efficient search service, some of these information will be temporarily stored in your local storage device. Such keyword information is usually unable to identify your personal identity, does not belong to your personal information, and is not within the limits of this policy. Only when your search keyword information is connected with your other information and can identify your personal identity, we will treat your search keyword information as your personal information during the combined use, together with your search history, to process and protect it according to this policy.
·Real identity information. When you use the identity authentication service provided by Hugo Cross Border, we will collect your name, ID card number, occupation, relevant ID card and other information. If you do not provide this information, we will not be able to provide relevant services.
·Additional information. When you use Hugo cross-border additional business function, in order to meet the purpose of providing you with this product and service, in addition to registration information, you need to further provide us with information including but not limited to your personal identity information, location information and other information necessary for providing you with services. If you do not use specific products and services, No relevant information is required (detailed below).
three . We may obtain your personal information from a third party
You can also use a third-party account (such as WeChat) to log in to Hugo Cross Border. At this time, you can choose to authorize Hugo Cross Border to read the public information (including but not limited to nicknames, avatars, followed user lists, etc.) that you have registered, published and recorded on the third-party platform on the premise of complying with relevant laws and regulations. Please read the user agreement or privacy policy of the third-party cooperation service carefully. For the personal information that we require but cannot be provided by a third party, we can still ask you to provide additional information. The purpose that Hugo Cross Border may obtain your above information from a third party is to remember your login identity as a cross-border user of Hugo and provide you with services, so that Hugo Cross Border can provide you with better products and services. You can choose to authorize the range of personal information that Hugo Cross Border can obtain when you log in Hugo Cross Border with a third-party account, or you can use [Account and Security] - Social Account Binding] Set the permission to deny or manage Hugo's cross-border access to your personal information. However, please note that if you stop certain permissions, you may not enjoy the best service experience, and some services may not work properly.
four The situation when we provide you with security
In order to meet the requirements of the Network Security Law of the People's Republic of China (hereinafter referred to as "Network Security Law") and other laws and regulations, the need for network security protection and the requirements for fulfilling this privacy policy, to provide you with safe and reliable services, ensure the stability and security of the system operation, prevent your account from being stolen, personal information from being illegally obtained, and protect your account security. We need to actively apply for collecting your
1） Equipment information (including equipment model, equipment MAC Address, operating system type, client version, resolution, device settings); Unique equipment identification code（ IMEI/android ID/IDFA/OPENUDID/GUID 、 SIM card IMSI Information);
2） Network identity information (including GPS Location information IP Address, telecom operator, network environment, software version number, browser type, website browsing record, operation log). To judge the risk of your account, and to prevent, detect and investigate acts that endanger the security of system operation, are illegal or violate our rules and agreements. We will also collect your aforementioned equipment information and software information to analyze the problems of our products or service systems, count the traffic and identify possible risks. If you do not provide the above information, we will not be able to protect the security of our products or services and your account during your use of our products or services.
five Exceptions to obtaining authorization and consent
According to the provisions of relevant laws and regulations, your authorization and consent are not required for collecting your personal information under the following circumstances:
（ one ）Involving national security and interests, social and public interests;
（ two ）Relevant activities related to criminal investigation;
（ three ）In order to maintain the safety of your or others' lives and property, but under special circumstances, you cannot obtain your timely authorization;
（ four ）Collect your personal information from other legitimate and open channels;
（ five ）Other circumstances stipulated by laws and regulations.
3、 How we will use your personal information
We strictly abide by laws, regulations and privacy policies, and use the collected information for the following ways. If we go beyond the following scope, we will explain to you again and obtain your consent:
·Provide services for you.
·Help us design new services and improve the existing service experience.
·When we provide services, it is used for authentication, customer service, security, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you.
·For targeted push and precision marketing; Send you information about products and services you may be interested in; Provide you with advertisements that are more relevant to you to replace the advertisements that are generally launched; You are invited to participate in Hugo cross-border activities and market research.
·Carry out internal audit, data analysis and research to better improve our products, services and communication with users.
·Help you complete the payment. After you place an order, you can choose the software tool development package that we cooperate with（ abbreviation “ SDK ” ）Third party payment institution embedded in the mode（ Including Alipay, WeChat payment Applepay And other payment channels ， Hereinafter referred to as "Payment institution" ）Payment services provided. In this process, according to relevant laws and regulations, we need to share your cross-border order information (such as order number, order amount, commodity type) with these payment institutions to confirm your payment instructions and complete the payment. To ensure that we know and confirm your payment progress and status in a timely manner, you agree that we can collect information related to the payment progress from the payment institution you choose or other financial institutions you choose.
4、 How will we use Cookie And similar technologies
one 、 Cookie
When you use our service, we will store a file named Cookie Small data file of. Cookie It usually contains identifiers, site names, and some numbers and characters. We use this information to determine whether the registered user has logged in and improve the service / Product quality and user experience optimization. If you do not want your personal information saved in Cookie You can configure the browser and select Disable Cookie Function. Disable Cookie After the function, it may affect your visit to Hugo Cross Border or you may not be able to fully access the services provided by Hugo Cross Border. Hugo Cross border will not Cookie Use for any purpose other than those stated in this policy. You can manage or delete according to your own preferences Cookie 。 You can clear all saved files on your computer Cookie , most web browsers are blocked Cookie Function of.
two . Device permission call
In the process of providing services, Hugo Cross Border may need you to open some device permissions, such as notification, photo album, camera, mobile phone address book, Bluetooth, application list and other access permissions, and access to various push services according to manufacturers and systems (for example, Huawei has access to Huawei push services, and the corresponding vivo , millet OPPO Other models use Aurora push), so that you can receive system notification in time. In addition, APP Or other third parties SDK (e.g JPush ）The software installation list may be obtained for awakening WeChat applet, map and other software. You can also choose to close some or all permissions at any time in the device's settings function, so as to refuse Hugo to collect the corresponding personal information cross-border. In different devices, the permission display mode and closing mode may be different. For details, please refer to the instructions or guidelines of the device and system developers.
5、 How will we share, transfer and publicly disclose your personal information
one , Share
Hugo Cross Border will not provide your personal information to a third party without your consent or authorization. However, with your confirmation and consent, Hugo Cross Border can share your personal information under the following circumstances:
·Share with consent: Hugo Cross Border will share your personal information with other parties after obtaining your explicit consent.
·Share with related companies of Hugo Cross Border: within the scope of use purpose stated in this policy and the attachment documents of this policy, your personal information may be shared with related companies of Hugo Cross Border. We will only share the information necessary for the purpose of use. If the affiliated company wants to change the purpose of personal information processing, or to change the required scope of personal information, we will ask for your authorization again.
·Share with authorized partners: within the scope of the use purpose stated in this policy and its attachment documents, Hugo Cross Border may share some of your personal information with partners to provide better customer service and user experience. For example, when Hugo Cross Border sends gifts to you (if any), Hugo Cross Border must share your personal information with the logistics service provider to arrange the delivery, or arrange partners to provide services to you. We will only process your personal information for specific, clear and legal purposes, and only share information necessary for providing services. At the same time, we will sign a strict confidentiality agreement with our partners, requiring them to handle personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
·Sharing under legal circumstances: We may share your personal information according to laws and regulations, litigation dispute resolution needs, or the requirements of administrative and judicial authorities according to law.
two , Assignment
We will not transfer your personal information to any company, organization or individual, except for the following circumstances:
·Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
·In the case of merger, acquisition or bankruptcy liquidation, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to ask for your authorization consent again.
three Public disclosure
We will publicly disclose your personal information only under the following circumstances and on the premise of taking security measures that comply with laws and industry standards:
·Obtain your explicit consent;
·Based on laws and regulations, legal procedures, litigation or mandatory requirements of government authorities. However, we guarantee that, on the premise of compliance with laws and regulations, when we receive the above request for information disclosure, we will require to issue the corresponding legal documents
6、 How we manage your personal information
We will do everything possible to take legal and appropriate technical means to ensure the accuracy of the personal information collected about you and ensure that it is updated in a timely manner.
You can also access, correct and delete your personal information through the settings page according to the relevant policies and tips of Hugo Cross Border.
7、 Promotion services
We may use your personal information to provide or promote our goods and services or those of a third party to you through our website private messages, e-mail or other means.
8、 How will we protect and save your personal information
Hugo cross-border attaches importance to the security of personal information. We adopt laws and regulations and Internet industry standard practices to protect your personal information from unauthorized access, disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information.
We will take all reasonable and feasible measures to ensure that no personal information unrelated to the cross-border services provided by Hugo is collected. We will try our best to protect your personal information, but please understand that due to technical restrictions and possible malicious means, it is impossible to always guarantee 100% security of information in the Internet industry. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.
In the event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions that you can independently prevent and reduce risks, and remedial measures for you. We will inform you of the event in a timely manner by mail, letter, telephone, push notification, etc. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to publish the announcement.
At the same time, we will actively report the disposal of personal information security incidents according to the requirements of the regulatory authorities.
We will only retain your personal information for the period necessary to achieve the purpose described in this policy, unless there is a mandatory retention requirement by law. We judge the storage period of personal information mainly according to the following standards:
1. Complete the transaction purpose related to you, and maintain the corresponding transaction and business records
2. Ensure the safety and quality of our services to you
3. Do you agree to a longer retention period
4. According to the relevant needs of the statute of limitations
5. Whether there are other special agreements on the time limit of preservation
6. Whether there are mandatory retention requirements or regulations
After exceeding the retention period of personal information, we will apply legal requirements to delete, anonymize or seal your personal information.
The personal information we collect in China will be stored in China.
If we need to transmit your personal information overseas due to business needs, we will comply with laws and regulations and regulatory requirements, and clearly inform you of the name, contact information, processing purpose, processing method The type of personal information and the way and procedure you can exercise relevant rights to the overseas recipient, and obtain your separate consent (if applicable). Before providing your personal information overseas, we will take measures such as security assessment, personal information protection certification, or signing a standard contract with the overseas recipient in accordance with the national network information department to meet the legal conditions for providing personal information overseas.
9、 Third party providers, partners and their services
To ensure your smooth browsing experience, in addition to the content of partners, you may also receive content or network links from a third party (hereinafter referred to as "the third party") outside Hugo Cross Border and its partners. Hugo cross-border has no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.
Hugo Cross Border cannot control the privacy and personal information protection policies of third parties, and such third parties are not bound by this policy. Before you submit your personal information to a third party, please ensure that you read and accept the privacy protection policies of these third parties.
When cooperating with partners, we will abide by the following principles:
（ one ）The principle of legitimacy and minimum necessity: data processing should have a legitimacy basis, have a legitimate purpose, and be limited to the minimum range of processing purposes.
（ two ）The principle of maximizing users' right to know and decision: fully respect users' right to know and decision on their personal information processing during data processing.
（ three ）The principle of the most strengthened security capability: we will take necessary measures to ensure the security of the personal information we process, carefully evaluate the purpose of the partners' use of data, comprehensively evaluate the partners' security capability, and require them to comply with the relevant requirements of the cooperation agreement.
We may entrust a partner to process your personal information so that the partner can provide you with certain services or perform functions on behalf of us. We will only entrust it to process your information for the legal, legitimate, necessary, specific and clear purpose of this policy statement, and the authorized partner can only access the information necessary for its performance of duties, and we will require it to not use this information for any purpose beyond the scope of entrustment through agreement. If the authorized partner uses your information for purposes not entrusted by us, it will obtain your consent separately.
For the scenario of jointly processing personal information, we will sign relevant agreements with partners and agree on their respective rights and obligations in accordance with the legal provisions, so as to ensure that the use of relevant personal information complies with the relevant provisions of the law and protect data security.
Some third parties we access SDK Or similar applications may collect your personal information. If you use such services provided by a third party in our services, you agree that they will directly collect and process your information. We will evaluate the legality, legitimacy and necessity of such third-party services to collect personal information, require such third-party services to take protective measures against your personal information, and strictly comply with relevant laws, regulations and regulatory requirements. You can check Annex I to this Privacy Policy Third Party SDK Category Service Provider Directory Related links for（ You can also click here ） , understand the third party we mainly access SDK Basic information. You can also choose to contact us through the feedback channels listed in the "How do you contact us" section of this policy, and we will give you an answer as soon as possible.
10、 Account cancellation
We attach great importance to your attention to your personal information, and do our best to protect your right to access, correct, delete and withdraw your consent to your personal information, so that you have sufficient ability to protect your privacy and security. Your rights include:
one , access and correct your personal information
In addition to laws and regulations, you have the right to access and correct your personal information at any time, including:
APP The specific path of the terminal is: account name, personal information: [personal information - personal data]; Account password, phone number, security information: [Personal information - account security] (specific name is subject to the content of the web page).
If You are using our products and / Or other personal information generated during the service needs to be accessed or corrected, please contact us at any time. We will respond to your request in the manner and within the period specified in this privacy policy.
two , Delete your personal information
In the following cases, you can contact us at any time to request us to delete personal information, and we will respond to your request according to the methods and time limit listed in this privacy policy:
（ one ）If we deal with personal information in violation of laws and regulations;
（ two ）If we collect and use your personal information without your consent;
（ three ）If our handling of personal information seriously violates the agreement with you;
（ four ）If you no longer use our products or services, or you cancel the Hugo cross-border account;
（ five ）If we terminate the service and operation, or the storage period has expired.
three . Change the scope of your authorization or withdraw your authorization
You can change the scope of your authorization for us to continue collecting personal information or revoke your authorization by deleting information, turning off device functions, setting privacy in Hugo cross-border websites or software, etc. You can also revoke all our authorization to continue collecting your personal information by canceling your account.
Please understand that each business function requires some basic personal information to complete. When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of your consent or authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the previous personal information processing based on your authorization.
four . Account cancellation
When you need to terminate the use of Hugo cross-border account service, you can apply for cancellation of the account if the following conditions are met:
（ one ）You can only apply for canceling the user's own account, and The requirements and procedures of Hugo cross-border are cancelled;
（ two ）It should still be used before account cancellation Hugo shall bear corresponding responsibilities for its actions during cross-border service;
（ three ）After the successful logout, it will stop providing you with products and / Or services, and delete your personal information or conduct anonymous processing according to the requirements of applicable laws, account records, functions, etc. will not be recovered or provided.
If users need to cancel their Hugo cross-border account number, PC By clicking "Feedback" on the right side of the homepage, you can enter "Personal homepage" - enter "Account related" - click "How to logout the account?" to submit the logout application; Mobile end: open Hugo cross-border APP The "Feedback" of the Personal Center submits the cancellation application. After being verified by the customer service seven It shall be handled within working days. If you have any questions, please contact the "Hugo Customer Service Advisor".
five . Get a copy of your personal information
You have the right to obtain a copy of your personal information. If you need a copy of your personal information collected by us, you can contact us at any time. On the premise of compliance with relevant laws and regulations and technical feasibility, we will provide you with copies of corresponding personal information according to your requirements.
six , Respond to your request
If you cannot access, correct or delete your personal information in the above way, or you need to access, correct or delete your / Or other personal information generated during the service or obtaining copies of personal information, or you think Hugo cross-border has any violation of laws and regulations or any agreement with you on the collection or use of personal information, you can send an email to【 support@cifnews.com 】Or contact us through other means in this privacy policy. In order to ensure security, we may need you to provide a written request or provide your identity documents. We will fifteen Reply to your request within working days. For your reasonable request, we do not charge a fee in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost as appropriate. We may refuse those requests that are unprovoked and repetitive, require too many technical means (for example, need to develop new systems or fundamentally change the current practices), bring risks to the legitimate rights and interests of others, or are very impractical (for example, involving information stored on backup tapes).
11、 Change account to mobile phone number
one If you need to change the phone number of Hugo account, you can apply for changing the phone number if all the following conditions are met:
（ one ）Verify the current user's identity through the mobile phone number verification code;
（ two ）Your newly bound mobile phone number is not currently bound to another Hugo account.
two If your mobile phone number cannot receive a verification code, you can apply by filling in a form. The contents to be filled in the form include but are not limited to: the mobile phone number to be changed, the new bound mobile phone number, the reason for applying for changing the binding, etc. After you complete the above information and click Submit, we will review it and feed back the application results to you in a timely manner. If you have changed the binding of your mobile phone number, you can still use the original Hugo account, that is, you can successfully log in to the original Hugo account by using the changed mobile phone number.
12、 How do you contact us
If you have any complaints, suggestions or questions about the protection of personal information, or if you have any questions about this privacy policy that need our explanation, you can contact us through the following ways, and we will review the issues involved as soon as possible and reply within 15 working days after verifying your user identity ：
1. Send mail to support@cifnews.com Contact our person in charge of personal information protection;
2. You can contact us through "My" → "Feedback" → "I want to speak".
13、 Scope of application of this policy
If you do not agree with the revised privacy policy, you have the right and should immediately stop using Hugo cross-border services. If you continue to use the services of Hugo Cross Border, you are deemed to have accepted the changes made by Hugo Cross Border to the relevant terms of this policy.
This policy applies to all services of Hugo cross-border. However, some services have their own specific privacy policies, which more specifically describe how Hugo Cross Border handles your information in this service. In case of any inconsistency between this policy and the privacy policy of a specific service, the specific privacy policy shall prevail.
Annex I: Third Party SDK Category Service Provider Directory
In order to ensure the realization of relevant functions of platform services and the safe and stable operation of applications, we may access the software development package provided by a third party（ SDK ）Or similar applications. We will develop software tool packages for partners to obtain information（ SDK ）Or similar applications to protect your personal information security.
You can visit here to view Information about the main third-party service providers we access.