sell
-
Popular articles recommended for you Start selling on eBay Whether you want to earn some extra money, clean up unwanted items at home or start a business, you can easily start selling items on eBay. 2 minute article Selling expenses At present, we do not charge you for publishing articles on eBay. com. hk. 5 minute article Create a publication Creating a listing is the first step in making the item appear to buyers. We have a range of tools and options to suit your different needs to help ensure that your listings are sold before the end. 3 minute article
Beginner
Start selling on eBay Whether you want to earn some extra money, clean up unwanted items at home or start a business, you can easily start selling items on eBay. 2 minute article Start collecting money on eBay It's easy to collect the proceeds of eBay sales. Buyers have a variety of payment methods to choose from, and the end-to-end payment process is managed by eBay. You can collect money directly through Payoneer account. The description page of "Accepted Payment Method" introduces you to the payment options that are usually automatically added. 2 minute article Register as Seller When you register as an eBay seller, we need to verify your account details. 4-minute article Cross border sales It is easy and simple to sell goods across countries, so that your goods can be exposed to buyers all over the world and help you expand your business. 3 minute article
Publish articles
Create a publication Creating a listing is the first step in making the item appear to buyers. We have a range of tools and options to suit your different needs to help ensure that your listings are sold before the end. 3 minute article Sales quota The "sales quota" allows you to expand your business in a manageable way and ensure that you provide quality services to buyers. As you increasingly meet the needs of buyers, we will increase your sales quota. 3 minute article Cancel Bid and Manage Bidders In some cases, the seller can cancel the buyer's bid for the auction item. However, once the offer is cancelled, it cannot be resumed. 2 minute article End posting You can end eBay's "Buy It Now" publishing at any time, but auction items can only end early in some cases. 2 minute article Blacklist buyers on eBay EBay sellers have the right to control who can bid and buy their items. You can restrict individual buyers or set buyer conditions according to specific conditions 2 minute article -
View another 7 articles
Fees and bills
Selling expenses At present, we do not charge you for publishing articles on eBay. com. hk. 5 minute article Store selling expenses At present, we have not charged you for publishing articles on ebay.com.hk. 5 minute article EBay Sales Transaction Reconciliation Access to all sales and transaction data is very important for business management. EBay provides detailed details for all sales activities, so that you can ensure that the internal records are correct and up to date. 4-minute article Taxes and import fees When selling items on eBay, you must comply with all applicable tax laws. If you sell goods across borders, you should inform the buyer of the import fees that may be paid when you receive the goods. 2 minute article
Complete sales
Collection of proceeds from sales 3 minute article Solve the problem of abandoned goods with the buyer After sellers sell items on eBay, they can usually successfully complete transactions with buyers; However, sometimes you may notice that the buyer has not yet paid for the purchase. 2 minute article Send bill to buyer If the buyer does not check out directly through the eBay checkout program, you need to send the bill. 4-minute article How to cancel an order When a buyer buys an item, the seller is responsible for completing the transaction, but we understand that in some cases the transaction may need to be canceled. 2 minute article Set and change the payment method of expenses and sales costs Your expenses and other sales costs will be automatically deducted from your sales income. However, you will need to set an effective payment method to cover the cost of sales when the sales revenue is insufficient. Valid payment methods include debit card or credit card, or the receiving bank account that you have connected. 3 minute article -
View another 4 articles
Shipping
Set freight options From delivery to local delivery, you can deliver the goods to the buyer in a variety of ways. Multiple shipping options are available to attract different types of buyers. 3 minute article Provide consolidated freight If the buyer buys multiple items from you, you can save time and money by sending all items in one package. 1 minute article Track the items you have sold Upload tracking details after sending the item, and you and the buyer can check where the item is shipped until it is delivered to the buyer. 1 minute article Seller's estimated delivery date For buyers, knowing the estimated delivery time is an important consideration when shopping. Therefore, the estimated delivery date will be displayed whenever eBay publishes articles. 2 minute article The seller provides cross-border transportation International sales is a good way to expand business, and it is easy to get started. As long as you join the transnational transportation, your published articles can be purchased by millions of eBay buyers around the world. 3 minute article
Return and refund
How sellers process return requests If the buyer changes his mind after buying the item, you can choose whether to accept the return. However, if the item arrives damaged, does not comply with the publication instructions, or the buyer receives the wrong item, you generally need to accept a return. 6-minute article Assist buyers who have not received items If the buyer does not receive the item, they are entitled to a refund, unless you can provide tracking data to show that the item has been delivered. 3 minute article Seller return postage Which party pays the return postage (you or the buyer) depends on the reason for returning the item and your return policy. 4-minute article The seller requests eBay to intervene and assist If the buyer notifies you that there is a problem with the purchase transaction, and you cannot solve it within 3 working days, you can ask us to intervene and assist. 2 minute article Appeal against eBay's decision on the seller's return or lost items If you do not agree with our decision after we intervene to help solve the problem between you and the buyer, you can provide new information to lodge a complaint within 30 days after the settlement of the case. 2 minute article -
View another 5 articles
Seller performance
Appeal on bad transaction record If your account has bad transaction records that qualify for removal, the relevant records will be automatically removed within 72 hours. If the bad transaction record has not been automatically removed, you can appeal as the case may be. 2 minute article Review and reply to the buyer's feedback Sometimes, you may want to reply to the buyer's feedback, or add comments on the feedback you left for others. You can't change the feedback left for the buyer, but you can ask the buyer to reconsider the feedback they gave you. 3 minute article Reply to the feedback you received on the items you sold Although your feedback will not affect your seller's performance, we understand that you attach importance to positive feedback. If you think the buyer's feedback is inaccurate or unfair, you can try to solve the problem by replying to the feedback or requesting to modify the feedback. 3 minute article Leave feedback for buyers It is a good way to express gratitude by leaving a credit comment for the buyer. It is recommended that you leave a credit comment immediately after the buyer pays, so that they will be more likely to leave a credit comment for you as a return quickly. 2 minute article Global Seller Standards The purpose of the global seller standard is to recognize sellers who continue to provide quality services in cross-border transactions. All eBay sellers must meet the same minimum standards to ensure that sellers around the world can meet the expectations of buyers around the world. 5 min article -
View another 2 articles
Credit evaluation
Credit evaluation policy Our community expects to see objective and transparent credit evaluation. We allow buyers to share experiences with the community, but will remove harmful or irrelevant comments and pictures. 4-minute article Seller protection If you continue to provide buyers with excellent shopping experience, we will protect you from buyers' abuse of power and things beyond your control. 9-minute article Reply to the feedback you received on the items you sold Although your feedback will not affect your seller's performance, we understand that you attach importance to positive feedback. If you think the buyer's feedback is inaccurate or unfair, you can try to solve the problem by replying to the feedback or requesting to modify the feedback. 3 minute article Leave feedback for buyers It is a good way to express gratitude by leaving a credit comment for the buyer. It is recommended that you leave a credit comment immediately after the buyer pays, so that they will be more likely to leave a credit comment for you as a return quickly. 2 minute article Policy of improperly obtaining credit evaluation Improper access to credit rating is an attempt to manipulate and improve their own credit index or lower the credit index of other members, which is not allowed. 1 minute article
Sales Tools
Seller zone The seller zone is the center for centralized management of your eBay business. The seller zone is free of charge, and all our sales tools are gathered in one place to provide you with useful data and suggestions to help you improve eBay sales. 3 minute article Seller zone report The "Report" in the "Seller Zone" helps sellers with high sales volume manage a large number of eBay businesses. 4-minute article
Your eBay Store
Open eBay Store With eBay Store, you can not only enjoy monthly fee discounts and more free listings, but also use other tools to manage and promote your business. 2 minute article Manage your eBay store After opening an eBay store, you can start to customize the store to let buyers know more about your business and the products sold. 3 minute article Close eBay Store If you don't want to continue operating the eBay store, we can help you close it. 1 minute article