All Refurbished items come with a minimum 12-month guarantee. The guarantee covers any defects in functionality.
Once your order has been confirmed, the seller will send you a separate email with details of the seller guarantee, what the guarantee covers and their contact information. Alternatively, this information will be included in the parcel when the item is sent to you.
Please make sure you hold on to this information for the duration of the guarantee.
To make a claim with the seller under the seller guarantee, please refer to the guarantee information that the seller sent when you purchased the item. They may have sent it via email or included it in the parcel. That includes all the details of the guarantee, including how to contact the seller and make a claim.
Consumers have statutory rights in relation to goods. The seller guarantee and eBay Money Back Guarantee do not affect your statutory rights.