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(Additional guarantee services voluntarily provided to buyers by sellers in specific industries based on their commitment to "buyer guarantee" services)

The buyer purchases the goods with the logo of "7 days' replacement", "15 days' replacement", "21 days' replacement" and "60 days' replacement" through online transaction. If the buyer is dissatisfied with the goods within a certain time after signing for the goods, he can replace the goods for free. Activate service now
Buyers purchase the products with“ ” 、“ ”Or“ ”For the marked goods, if the seller fails to deliver the goods within the corresponding time after the buyer's Alipay completes the payment or the delivery order is successfully placed, Alibaba will compensate the buyer with the corresponding proportion of the amount of goods actually paid by the buyer. Activate service now
After the buyer uses online transaction to purchase the product, if the product is damaged, the seller promises to send it again, and the freight for sending it again shall be borne by the seller. Activate service now
After the buyer purchases the product through online transaction, the seller will deliver the product within the delivery period agreed by both parties. If the seller fails to deliver the goods on time, the buyer will be compensated in proportion to the amount of goods actually paid. Activate service now
This service is only available to buyers who order products that meet the service area, unit price, total price, quantity and other relevant restrictions. The seller promises that the products sold meet the material requirements agreed with the buyer in advance, otherwise it will compensate the buyer. Activate service now
The buyer conducts transactions with the seller with this logo through online transactions. If the product is not genuine, the seller will compensate the buyer in the way of "one for one for fake" (but the maximum is not more than 5000 yuan). Activate service now
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  1. What is the relationship between "truthful description" and "buyer protection"?
  2. How can a search be marked with "truthful description"?
  3. How does buyer protection protect my rights and interests?
  4. Under what circumstances can the buyer apply for 15 day replacement compensation?
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The seller failed to deliver the goods as scheduled, and immediately received 3% of the compensation amount

The buyer chooses the seller who has opened 48 hours for delivery
I bought the mobile phone film, but the seller didn't deliver it [Details]