Last updated:【 March 31, 2024 】

If you have any questions, comments or suggestions, please contact us through the following contact information:

electric Words: 010-855949999

Privacy Policy

This Privacy Policy (hereinafter referred to as "This policy") is applicable to the Red Cross Foundation of China （ hereinafter referred to as “ Foundation ”、“ We ”、“ ours ”） Through the official website of the Foundation（ www.crcf.org.cn ）Services provided to you. This policy will help you understand the following:

I What personal information do we collect

II How we collect your personal information

III How we use your personal information

IV How do we share, transfer and disclose your personal information

V How we store your personal information

VI How we protect your personal information

VII Access and control

VIII How we deal with children's personal information

IX Update of privacy policy

X How to contact us

The Foundation attaches great importance to protecting your privacy 。 Foundation Commitment is legal 、 Collect and use individuals fairly and transparently information 。 This policy Designed to show you how we collect 、 use 、 Storage 、 Disclosure and destruction of your personal information ， And the access we give you 、 How to update and protect this information 。

According to the Personal Information Protection Law, personal information is all kinds of information related to identified or identifiable natural persons recorded electronically or in other ways, excluding information after anonymization; Sensitive personal information refers to personal information that, once disclosed or illegally used, is likely to cause the human dignity of natural persons to be infringed or personal and property safety to be jeopardized, including biometrics, religious beliefs, specific identities, medical health, financial accounts, whereabouts and other information, as well as personal information of minors under the age of 14 。 In this policy, we will "Bold" for obvious identification ； For sensitive personal information "Bold+Underline" for obvious identification 。

Using me We 's clothes Business Before, please Baby Read carefully And understand this Policy. stay read After completing this policy, if you yes Any matter related to this policy or this policy problem , you can access too This policy "Such as What Link It's me We ”Chapter section Listed anti Feed channel Link It's me We , I We As soon as possible by Your answer 。

Unless otherwise agreed, the terms used in this policy are China Red Cross The official website of the foundation User Service Agreement Terms in have the same meaning.

1、 What personal information do we collect

one .1 Account registration information

The account registration and login business functions we provide depend on some information to run. When you register and log in as our user, we may collect your phone number To create an account; When you choose to authorize the use of a third-party account (such as WeChat) to log in, we will obtain your authorized sharing through a third party Third party account information (including WeChat nickname and WeChat avatar) and collect your phone number Bind the account. We collect this information to help you complete account registration and protect your account security. We collect mobile phone numbers to verify your identity and meet the network real name system requirements of relevant laws and regulations. If you refuse to provide these information, you may not be able to register your account normally.

one . two Personal information related to donation function

The donation function we provide depends on some information to run. If you choose to use the function of issuing donation invoices in this business function, you need to provide or allow us to collect the necessary information including phone number 、 Electronics mailbox 、 Bill title 。 The purpose of collecting such necessary information is to issue a donation invoice to you.

one . three Personal information related to query function

The query function we provide depends on some information to run. If you choose to use this business function, you need to provide or allow us to collect the necessary information including Order No 、 Name of donor and phone number 、 Remittance account and Remittance name Three types of information (one of the above three types of information is provided according to different query methods, but not all of them are provided). The purpose of collecting such necessary information is to help you understand the basic situation of your donation.

one four Personal information related to love gifts

The love return function we provide needs some information to operate. If you choose to use this business function, you need to provide or allow us to collect the necessary information including addressee 、 contact mode 、 postal address 。 The purpose of collecting such necessary information is to send or send you redemption member information or gifts.

one five Complete personal information related to payment

If you pass Over ours website enter Donation Gift , the transaction may be made by me We 's clothes Business Provider or Responsible Office Third party dealing with your transaction（ "Payment place Machine management structure ”） enter that 's ok place Li. please Note that payment place Machine management structure system book Have your own latent Private policy, this These terms will apply to payment place Machine management structure how place Manage your personal information. According to your specific donation Gift , you may need to enter Bank payment may also be redirected to third-party websites enter Bank payment. If your donation Gift Yes too website enter OK, by Has Give Way payment place Machine management Agency Deal with your transaction, I We May be required Payment, credit card or other credit related information 。 If you are directed to a third-party website enter Donation Gift ， Please have to check See payment place Management period between Any provided chain Follow up policy 。

2、 How we collect your personal information

2.1 We collect your information by means of your active submission and corresponding records generated during your use of our services.

2.2 We may collect and use your information through cookies, data burial points and other relevant technologies. Specific uses include:

• Remember your identity. For example, cookies can help us identify whether you are our registered user.

• Analyze your use of our services in order to provide you with more thoughtful personalized services, including customized pages, recommendations and other services.

• You can reject or manage cookies through browser settings. However, please note that if you disable cookies, you may not enjoy the best service experience, and the availability of some functions may be affected.

2.3 Through the Red Cross Foundation of China Official website Cookies、 This privacy policy will apply to the information recorded by the data burial point.

three 、 How we use your personal information

3.1 In order to provide you with more high-quality, convenient and safe services, we may use the collected information for the following purposes on the premise of compliance with relevant laws and regulations:

3.1.1 Provide you with services (such as real name authentication information, mobile phone number used to receive verification code, which is the prerequisite for continuing to obtain services).

3.1.2 Meet your personalized needs. For example, language settings, location settings, personalized help services and instructions, or other responses to you.

3.1.3 Service optimization and development. For example, we will Our website Information generated when the system responds to your needs to optimize our services.

3.1. four   Protect your personal and property security from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion and other security risks, and more accurately identify violations of laws and regulations or Our website service In terms of relevant agreements and rules, we may use your account information, equipment information, relevant network logs and information shared by relevant government agencies and partners to judge your account risks, conduct identity verification, detect and prevent security incidents, and take necessary records, audits, analysis and disposal measures according to law. For example, we will use your information for authentication, security, complaint handling, dispute coordination, fraud monitoring and other purposes. When you use security features or other similar services, we will detect malicious programs or viruses, or identify fraud information for you.

3.1.5 Provide you with more relevant services. For example, provide you with functions or services that may interest you.

3.1.6 You are invited to participate in the survey on our services.

3.1.7 For other relevant scenarios that may need to use the collected information, if the use scenario is not reasonably related to the initial scenario, we will obtain your consent again before using the information.

four 、 How do we Sharing, transfer and disclosure Your personal information

4.1 Sharing

We will not share your personal Information, except:

4.1.1 Sharing with explicit consent: after obtaining your explicit consent, we will share your personal Information;

4.1.2 Sharing under legal circumstances: we may share your personal Information;

4.1.3 In order to facilitate service or assist in dispute resolution, in some cases, only your personal Information to facilitate the handling or settlement of disputes or disputes between you and others.

4.1.4 Sharing with partners: we may And Trusted partners (such as data processing services 、 project implementation Etc.) cooperation , so we may share some of your user information with partners to provide better services and optimize the user experience. We will only share your user information for legal, legitimate, necessary, specific and clear purposes, and only share user information necessary for providing services. Our partners have no right to use the shared user information for any other purpose, except for those provided to their affiliates and partners for service purposes. If partners share information with their affiliated companies and partners, they should ensure the security of the information and only use it for matters related to service purposes.

For companies, organizations and individuals with whom we share user information, we will sign strict confidentiality agreements and information protection agreements with them, requiring them to handle user information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.

4.2 Assignment

We will not transfer your user information to any company, organization or individual, except for the following circumstances:

4.2.1 Transfer with explicit consent: after obtaining your explicit consent, we will transfer your user information to other parties.

4.2.2 Public welfare you participated in or involved in term order operate subject hair living change more Hour , I We meeting stay Our website homepage Announcement Or send you e-mail or in other ways advance Notify you , we will notify other parties transfer the possession of Your household Information and will require other parties to comply with laws and regulations gauge and term order about set Laibao protect Your household Information.

4.3 Disclosure

Without your consent, we will not share your information with any unrelated third party, except for the following circumstances:

4.3.1 We may share your information with relevant government agencies, third-party service providers, contractors and agents for the following purposes only:

• Provide“ 1、 What personal information have we collected ”Required by the corresponding function or service in, and“ III How we use your personal information ”Required for the purpose described in section of.

• Fulfill our obligations and exercise our rights in the User Service Agreement or this policy.

If we share your information with any of the above third parties, we will try our best to ensure that the third parties comply with this statement and other appropriate confidentiality and security measures we require them to comply with when using your information.

4.3.2 According to national policy arrangements or legal provisions, we and relevant government agencies may conduct organizational structure adjustment, asset allocation, transfer or similar transactions, and your information may be transferred as part of it. We will comply with the requirements of relevant laws and regulations, notify you before the transfer, ensure the confidentiality of the information at the time of transfer, and continue to perform the corresponding responsibilities and obligations after the change.

4.3.3 We may also disclose your information for the following reasons:

• Comply with applicable laws and regulations.

• Comply with court decisions, rulings or other legal procedures.

• Comply with the requirements of relevant government authorities or other competent authorities.

• We have reason to believe that we need to comply with laws and regulations.

• The use that is reasonably necessary to implement the relevant service agreement or this privacy policy, safeguard social and public interests, handle complaints/disputes, and protect the personal and property safety or legitimate rights and interests of our partners, us or relevant government agencies, and other users according to law.

• With your legal authorization.

If we disclose your information for the above reasons, we will inform you in a timely manner on the basis of complying with the relevant provisions of laws and regulations and this statement.

five 、 How we store your personal information

five point one Our website Information collected about you ， whole It is stored on the server of the Red Cross Foundation of China in mainland China.

5.2 We only retain your information during the service period, and the retention time will not exceed the time necessary to meet the relevant use purpose. However, we may need to retain your information or part of your information for a long time under the following circumstances, and only for the purposes related to the following circumstances:

• Comply with applicable laws and regulations.

• Comply with court decisions, rulings or other legal procedures.

• Comply with the requirements of relevant government authorities or other competent authorities.

• We have reason to believe that we need to comply with laws and regulations.

• The use that is reasonably necessary to implement the relevant service agreement or this privacy policy, safeguard social and public interests, handle complaints/disputes, and protect the personal and property safety or legitimate rights and interests of our partners, us or relevant government agencies, and other users according to law.

five point three After the retention period is exceeded ， We will delete your personal information according to the requirements of applicable laws ， Or make it anonymous 。 If we stop operating our services ， We will stop collecting your personal information in time ， And will give notice of suspension of operation in the form of announcement 。 meanwhile ， Delete or anonymize our stored personal information 。

six 、 How we protect your personal information

6.1 We strive to ensure information security to prevent information loss, improper use, unauthorized reading or disclosure.

• We use various security technologies to ensure the security of information. For example, we will prevent information leakage, damage and loss through server backup, password encryption and other security measures.

• We have established strict management systems and processes to ensure the security of information. For example, we strictly limit the scope of people who access information and conduct reviews to require them to comply with confidentiality obligations.

• We attach importance to information security compliance, and National three-level network security level protection , fully protect your information security with industry-leading solutions.

However, please understand that due to technical restrictions and various possible malicious means, even if we try our best to strengthen security measures, it is impossible to always ensure 100% security of information in the Internet environment. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

In case of personal information leakage and other security incidents, we will launch the emergency plan to prevent the expansion of security incidents, report them in time according to the National Network Security Incident Emergency Plan and other relevant provisions, and inform you of the relevant situation by sending emails, push notifications, announcements and other forms to give you security advice.

six two   In order to ensure your information security more effectively, we also hope you can strengthen your self-protection awareness. We are only in the Red Cross Foundation of China Official website We will be responsible for the disclosure of your personal information directly, so please keep your account and password information properly to avoid the disclosure of your personal information. chinese red cross foundation Official website The account has security protection function, but you also need to properly protect your personal information. Unless you judge it necessary, you will not provide any third person with your account password and other personal information.

seven , Access and Control

7.1 You can access, modify and delete your relevant information according to our rules or legal provisions in the process of using our services , or exercise the right to withdraw consent and cancel the account 。 You access, modify and delete information And withdrawal of consent and cancellation of account The way you use it will depend on the specific service you use. you Can be accessed via【 010-85594999 】 Contact us to cancel the account.

7.2 If you find that we collect and use your information in violation of laws and regulations or the agreement of both parties, you can ask us to delete it. If you find that your information collected and stored by us is incorrect and cannot be corrected by yourself, you can also ask us to correct it.

7.3 When accessing, modifying and deleting relevant information, we may require you to verify your identity and review the legitimacy to ensure the security of your account. Please understand that some of your requests may not be responded to due to technical limitations and legal and regulatory requirements.

7.4 Some of your information may not be accessible, modified or deleted due to legal and regulatory requirements, information security and other legitimate reasons.

7.5 If you have questions about the realization of the above rights, you can contact us according to the contact information in "X. Contact us".

8、 How we deal with children's personal information

Our website and services are mainly for adults. Without the consent of parents or guardians, children should not create their own personal information subject accounts.

Collection of children's personal information with parents' consent , We will only use or publicly disclose this information when permitted by law, expressly agreed by parents or guardians, or necessary to protect children. Although local laws and customs define children differently , But we will be dissatisfied fourteen Anyone who is one year old is regarded as a child.

If we find that we have collected children's personal information without the prior consent of verifiable parents, we will try to delete relevant data as soon as possible.

nine Update of privacy policy

We may amend the terms of this policy from time to time, and such amendments form part of this policy. In case of any change of important rules that may cause substantial reduction of your rights under this policy or expansion of the scope of information collection and use, we will, before the amendment takes effect Our website announcement or Pop up window prompts at prominent positions on the home page or send you email or notify you in other ways.

ten 、 how contact us

The registered address of the Red Cross Foundation of China is Ganmian Hutong, Dongcheng District, Beijing fifty-three number. If you have questions about this policy or other related matters 、 Comments or complaints , can be accessed via【 010-85594999 】Consult or fill in feedback according to the guidelines provided by us. We will review the problems involved as soon as possible and reply after verifying your user identity.