"Hello, my name is HR of the company. I'm glad that we have the opportunity to have a 'screen to screen' interview. In 20 minutes, I will make some records, and you can also ask me questions." On February 27, Tu Yanzi, the director of the recruitment project of Hang Seng Electronic School, sat at home and opened the "zero contact cloud recruitment" system, Send an interview invitation to a recent graduate of Hangzhou University of Electronic Science and Technology.
On February 27, the "Meet in High tech" Hangzhou University of Electronic Science and Technology Spring 2020 Job Fair arrived as scheduled. In this special job fair, the online video interview between applicants and enterprises replaced the face-to-face communication below the line. Through the "Zero Contact Cloud Recruitment" system, 1127 applicants who delivered their resumes online achieved online video interviews with recruiters from 31 enterprises. 357 of them have successfully obtained the interview evaluation of "high cooperation intention" from the enterprise side.
The sudden epidemic made our city press the pause button, which affected many industries. With the increasingly urgent demand for recruitment in spring, the epidemic has stopped everyone from traveling. Many employers' recruitment needs have been affected, and applicants who are anxious to find a job can only stay at home. In the special period, Binjiang District Human Resources and Social Security Bureau, with a keen sense of service, proposed to provide video interview service on the platform by the end of February, so as to serve enterprises to attract talents and promote talent employment in a faster and more economical way. Therefore, Netease Yunxin and Binjiang District Human Resources and Social Security Bureau jointly realized the "zero contact recruitment" scenario.
Moving offline recruitment to online requires business scenarios to go to the cloud, and the development of the video interview module is also very important - how to achieve smooth real-time audio and video in a short time is a major difficulty in the development process. Due to the close relationship between technology research and development and application scenarios, video interview scenarios have high requirements for call audio quality, video image quality, etc., and also need to avoid delays, jams, packet loss and other phenomena in complex environments such as high concurrency, weak network, etc., so it is difficult to achieve technology. In order to ensure that the "Zero Contact Cloud Recruitment" system is launched on time during the spring recruitment period, reduce the time investment in technology development, quickly access the audio and video capabilities, and realize the lightweight deployment of multiple platforms, it has become an urgent problem to be solved in the development process of the "Zero Contact Cloud Recruitment" system. Relying on Netease Yunxin's solid PaaS capabilities and unique technical advantages, these challenges will be overcome one by one.
Multi platform stable support, fast access to achieve audio and video capabilities
The video interview module launched by Netease Yunxin real-time audio and video has great compatibility with the deployment platform and login devices, can support the deployment of a variety of web browsers and applets, and can cover terminal devices including IOS, Android, PC, Mac and other systems. It can help the "Zero Contact Cloud Recruitment" system to achieve lightweight deployment on the basis of the existing Hangzhou Hi tech talent network, intelligent talent market, "Meet on Hi tech" WeChat official account and other intelligent recruitment platforms, and reduce the repeated downloading of homogeneous APP. Enterprises can publish and edit their own recruitment information in the "Zero Contact Cloud Recruitment" system on the computer web end, while applicants only need to pay attention to the WeChat official account of "Meet in Gaoxin". After completing registration and uploading resumes through an applet, they can browse the relevant information of the recruitment enterprise and post a brief calendar. If both parties reach an interview intention, the applicant only needs to accept the video interview invitation of the enterprise at the agreed time. So that "screen to screen" can replace "face-to-face" and "zero contact recruitment" can be achieved.
("Zero touch cloud recruitment" system PC end and mobile phone end pictures)
The rapid access deployment of real-time audio and video capabilities is the key to the launch of the "Zero Contact Cloud Recruitment" system. Netease Yunxin provides customers with highly integrated SDKs and Demo codes with rich business logic, helps customers deploy audio and video call capabilities in multi business scenarios within a week, and provides one-on-one, 7x24 services. For customer video interview scenarios, provide guidance and optimization of business logic, rapid response and rapid iteration of versions to help customers launch products in a short time.
Low delay, no jam, and smooth weak network calls
In the video recruitment scenario, delay and stuck are the main factors that affect the recruitment experience. When the network is unstable, audio and video may not be connected, audio and video images may be blurred or even lost... Netease Yunxin provides a corresponding anti packet loss QoS strategy, which can still make normal calls even when 70% of packets are lost. For noisy environment, NetEase Yunxin also provides corresponding AGC automatic gain strategy and fixed gain strategy to ensure the volume and sound quality of calls, so that hundreds of enterprises and thousands of job seekers can conduct online interviews at the same time, and ensure that talent negotiations continue during the epidemic.
In addition, NetEase Yunxin also provides multi person group video calls to meet the needs of employers, HR and applicants and other multi-party communicators. It can recruit multiple interviewers for enterprises and access video interviews at the same time. This function will be launched after the 2.0 version of "Zero Contact Cloud Recruitment" is updated.
Prevention and control of epidemic situation, science and technology help. The "zero contact cloud recruitment" service of Binjiang Human Resources and Social Security Bureau ensured the efficiency of enterprise recruitment during the epidemic, continued to help solve the problem of enterprise talent, helped enterprises do a good job in talent reserve, and won the first opportunity in the "talent war" after the epidemic ended. The first "Cloud School Recruitment" job fair gathered 31 well-known enterprises, including Hikvision, Hang Seng Electronics, Danghong, and Central Control, and launched 180 positions and 899 employment needs for Hang Dian students. After the success of the first job fair, Binjiang District Human Resources and Social Security Bureau will strengthen close cooperation with colleges and universities across the country. At present, the cloud recruitment service information of 22 universities has been collected, which will fully meet the needs of enterprises for various talents.
Netease Yunxin will continue to upgrade in audio and video technology, match more new scenes, output fast response, fast access, fast iterative communication and video PaaS cloud services to users, and provide stable audio and video and professional after-sales technical support services for online recruitment. It is believed that NetEase Yunxin will bring sustained impetus to the development of the Internet recruitment industry, so that online recruitment will continue to bring new experiences with the help of technology.
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NetEaseYunXin is a PaaS service product integrating NetEase's 20 years of IM and audio and video technology. The communication and video cloud services from NetEase's core technology architecture are stable, easy to use, and have comprehensive functions. It is committed to providing the world's leading technical capabilities and scenario based solutions. Developers can quickly realize functions including IM, audio and video call, live broadcast, on-demand, interactive whiteboard, SMS, etc. by integrating the client SDK and the cloud OPEN API.
