Recently, the number of people infected with COVID-19 across the country is still growing. In order to fight this epidemic prevention and control battle, NetEase Yunxin acted quickly to provide enterprises and users with technical services such as communication and video, and help online experience upgrading and remote efficiency optimization of online education, telemedicine and remote office scenes.
Technology driven online education Jointly protect the growth of students
At the end of January, the Ministry of Education issued a notice on the "extension of the start of the 2020 spring semester". Immediately after that, the National Health and Construction Commission issued a notice encouraging local education departments to provide services by means of information technology such as the Internet. Delaying the start of school has become a problem that teachers and students have to face. In this context, a large number of educational institutions responded to the call of "suspending classes without stopping school" in a timely manner and launched online education courses aimed at the epidemic, so that children can learn at home.
Aerial classroom is a distance interactive teaching platform for primary and secondary students under Wanxin Media, an enterprise directly under the Publicity Department of Anhui Provincial Party Committee. During the epidemic, the Education Department of Anhui Province informed schools in the province to use air classes to carry out distance learning. Students use the app terminal to listen to lectures, while teachers use the PC terminal for remote teaching. Netease Yunxin ensures the smooth implementation of distance education for primary and secondary students in Anhui Province by providing audio and video, interactive whiteboard, and interactive live broadcast.
(Picture of teacher side and student side courses in small video class)
Not only basic education and higher education, but also quality education. Some interest education platforms also provide corresponding countermeasures.
Grapefruit piano practice is an online music education platform. The spread of COVID-19 also affected many children's musical instrument lessons. In order to help young zither children, Youzi decided to launch a musical instrument learning program for them. 1000 free online courses are open to newly registered piano children and parents, so that children can learn music lessons systematically at home. As a typical online music teaching mode, it relies heavily on audio and video technology. During this period, NetEase Yunxin made every effort to guarantee the rich online music teaching scenes such as online video accompaniment and live classes for pomelo's piano practice, so that all young piano children could "stop practicing and learn without delay".
Press the remote inquiry fast forward key Connect medical communication lifeline
Faced with the daily increase of confirmed and suspected data, the pressure of many front-line medical institutions has suddenly increased. At the same time, some citizens are often afraid to rush to the hospital when encountering physical discomfort caused by colds, fever, chronic diseases, and fear of COVID-19. Meeting the diagnosis demands of ordinary patients and responding to the epidemic consultation of citizens in a timely manner have become the focus of many telemedicine service platforms.
On February 3, the National Health Commission issued the Notice on Strengthening Informatization to Support the Prevention and Control of Pneumonia Infected by New Coronavirus, encouraging major hospitals to provide remote consultation, and actively organizing medical institutions at all levels to carry out online voluntary consultation, home medical observation and guidance and other services for new coronavirus infected pneumonia with the help of "Internet+", Expand online medical service space, guide patients to seek medical treatment in an orderly manner, and relieve the pressure of offline outpatient services. Give full play to the unique advantages of Internet hospitals and Internet diagnosis and treatment, encourage online reexamination of some common and chronic diseases and drug delivery services, and reduce the risk of cross infection of other patients offline.
Baoshihua Medical, a medical group of CNPC Group with about 10 tertiary hospitals and more than 300 medical institutions, takes advantage of its own Internet hospital advantages to provide free services to the public regardless of cost, effectively reducing the pressure on hospitals to seek medical advice, while providing timely psychological counseling to avoid infection risks and panic among the public.
(Gem Flower Health House)
As early as January 19, Gem Blossom Health officially launched its WeChat service account "Xinguan Epidemic Broadcast Room". The next day, the free online consultation function of "New Coronavirus Consultation Room" was opened. On January 28, we further expanded our channels and launched the telephone free consultation service to fight against Singuan. Dozens of doctors joined in the telephone consultation. Then, Xinguan psychological counseling was introduced to be on duty all day long to dispel the panic of citizens. Until February 3, the Gem Blossom Health House opened the video consultation function on the terminal, and connected to the physical medical institution for doctor interview with one button. Behind the remote consultation of Gem Blossom is the technical support of Netease Yunxin. NetEase Yunxin, relying on NetEase Group's strong platform advantages, excellent talent team, industry-leading IM and real-time audio and video technology, as well as professional service R&D capabilities and comprehensive operation and maintenance support, helps Baoshihua Medical, so that the masses can stay at home and have "medical" support.
Efficient attack of remote office Solve the urgent need for enterprises to return to work
Due to the severe situation of the epidemic, local governments have issued various regulations on the resumption of enterprises. Since February 3, tens of millions of enterprises across the country have notified their employees of the delay in starting work, and nearly 200 million people have started the home office mode. Remote office has become the only option for enterprise operation, and the demand for online office has exploded.
Youxin First Line Communication is an enterprise level daily communication tool built by Jiangsu Telecom based on the group's business demands. During the epidemic, in order to meet the communication needs of internal and external departments of the Group, effectively support the communication, coordination and policy communication in marketing and production activities at all levels of the province, and ensure the normal operation of the functions of Jiangsu Telecom's customer business management, channel and supply chain management, and collaborative office scenarios, NetEase Yunxin gives full support 7 * 24 hours a day. Backed by science and technology, it provides technical support for the remote office of 50000 employees of the province's telecommunications. Up to now, Jiangsu Telecom has 18000 active users every day.
At present, epidemic prevention and control is in a state of tight confrontation. War epidemic is the order, and prevention and control is the responsibility. In this war, Netease Yunxin will cooperate with customers in various industries to give full play to their respective advantages and provide convenient, stable and considerate services for users. We are also confident and determined to win the war on epidemic prevention and control!
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