Many university teachers have a heavy burden: they should not only manage students well, but also give consideration to teaching and research.
Among the "double first-class" key universities in China, we have seen a benchmark of campus digitalization - Shanxi University. Through digitalization, they have realized the efficient management and service of more than 40000 teachers and students in the school. And, To help teachers reduce their burden from trivial teaching affairs and focus on more important teaching and research work. In addition, students from the School of Computer and Information Technology of Shanxi University have also taken the initiative to develop various applications beneficial to campus life on enterprise WeChat, making Shanxi University a "continuously evolving" digital university. How did they do it?
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The university has a rich choice of courses. There are thousands of compulsory and elective courses offered every semester, and students can choose freely.
The students in the same course come from different majors, grades and classes, and there are sixty or seventy students in each class. In order to facilitate the delivery of notices, receiving and dispatching of homework, asking questions and answering questions, Each course needs to draw a "course group" to communicate everything in a timely manner. In the past, many schools used to build WeChat groups QQ group. These groups require teachers to repeatedly call on students to scan the code one by one to enter the group, change the online name to the real name, and check the number of people is not complete. However, there are too many course groups. Even so, students often fail to join the group in time and miss important course notices and assignments. How to ensure efficient communication between teachers and students and reduce the burden of teachers on crowd management? Shanxi University connects the educational administration system with the enterprise WeChat address book. More than 4000 courses in the school can automatically create a "one class group". The group leader is automatically set as the instructor of each course, and all students automatically join the group, Teachers no longer need to manually pull people and check the number of people. In addition, compared with WeChat Better management of QQ group: First, the identity is clear and safer. Both teachers and students are real names. If students have problems, they can quickly find the corresponding teacher. The teacher can also clearly know the major, class and name of the students asking questions, which is convenient for management and communication; There is no need to worry about people outside the school mixing into the group, disturbing the teaching order or even pretending to cheat. Second, the notice management is more in place. The teacher can see that the message has been read but not read after publishing the course notice and homework in the group. The teacher can remind the students who have not read for a long time. In this way, teachers can get away from such trivia as crowd pulling and notification, and spend time on more important lesson preparation and communication between teachers and students. Through the enterprise WeChat "course group", Shanxi University has achieved the efficient management of more than 4000 courses and more than 40000 teachers and students.
There are many kinds of university courses, the time is not fixed, and the classrooms are scattered. In order to remember what classes, time and place to attend every day, teachers and students will log into the course scheduling system at the beginning of the semester to confirm their own curriculum. Some people will copy the curriculum, some people will print and paste the curriculum on the wall, some people will download the special curriculum app and calendar app, and then add each class "manually", Easy to view at any time. Shanxi University has linked the course scheduling and course selection system with the enterprise WeChat "agenda". The system will automatically synchronize everyone's curriculum to the enterprise WeChat agenda, It provides convenience for teachers and students to do a good job in teaching time management. Now, if teachers and students want to see the curriculum, they can turn on their mobile phones at any time to check the time of day, classroom and class through the enterprise WeChat agenda. Before each class, pop-up reminders can also be set to ensure that teachers and students are on time. In addition, teachers and students can also arrange their own extracurricular activities and time on the "agenda", such as club activities, fitness, weekends and friends' gatherings The enterprise WeChat agenda can get through the common calendar software on the market, and the agenda created on other calendars can also be automatically synchronized to the enterprise WeChat. In this way, work, study and life can be managed in one place in order 。
For all colleges and universities, scientific research is the top priority, which affects the academic ranking and budget of colleges and universities.
Scientific research in colleges and universities can not be separated from teamwork, with many members and a long history. A lot of process data and phased research findings are important to the final results, but they are often difficult to settle down. For example, relevant literature, periodic reports, experimental records, essays and reflections found in the research process In the past, these data were generally kept on computers and personal online disks by researchers. East paper and west report are not kept and sorted together. If a researcher leaves midway, for example, a professor leaves his post and a graduate student or doctoral student graduates, the research materials they keep may not be found. Later researchers can only find graduates to ask for the materials at that time. If the other party has deleted them, they can only find new materials, do experiments on the same topic, and repeat the wheel, which leads to slow progress and difficulty in in-depth research. How to solve the problem of difficult precipitation of research data? Shanxi University created a "research database" shared by the team for the research team with the "shared space" of the enterprise WeChat WeChat WeChat WeChat WeChat. During the research, the data, records and reports found by different members can be easily saved on the microdisk. In this way, the research materials of the whole team will be saved together, and according to the data type Classify and organize. Moreover, the microdisk data belongs to the team and is not affected by member changes. Later researchers can also learn from previous experience and continue to study in depth.
In addition, it is very convenient for enterprises to share and search information on WeChat and WeChat. When needed, members can quickly "search" for relevant information to keep abreast of the team's research progress, What are the theoretical basis and references, what experiments have been done, and what new discoveries and experiences have been made in the process![]()
Some people may ask, are these internal research materials not afraid of being seen by external personnel?
For academic circles that value originality, data security is very important, and leakage may lead to academic plagiarism. Enterprise WeChat and WeChat disks can be set with permissions. Unpublished internal data and research results cannot be opened or viewed by people outside the research group, and research data is more secure 。 University is like a small society, although the sparrow has all the dirty things. Teachers and students should not only study in the library and classroom, but also meet the needs of life and entertainment in the canteen, dormitory, gym, etc.
Every university hopes to serve teachers and students in an all-round way, and improve the campus experience and satisfaction of teachers and students. For example, it will make it easier for teachers and students to use the school library, network, dormitories and other resources, more convenient for school affairs, apply for research funds, scholarships, and deal with party affairs. But in the past, teacher and student services were mainly guaranteed by manpower: When students encounter problems and need to consult, the first thing they think of is to ask the counselors and teachers. For example, how to apply for a scholarship, how to apply for an exchange student... Many questions are similar. When busy, many counselors are answering messages all day, asking the same questions dozens of times, and replying to the same answers dozens of times. If there are some problems that the counselor can't solve, he can only call the relevant departments to the students, and then the students call to ask. Not only is it difficult for students to consult, but teachers themselves also have many problems and needs, such as how to reimburse research funds, how to evaluate professional titles Teachers also have to ask people around, call the office, or even go there in person, which is troublesome. Shanxi University thought, can there be a unified service window? If teachers and students have questions, they don't need to ask everywhere, just ask here? So they are on the "address book" of enterprise WeChat, Created "Employee Service" account 。 Teachers and students can directly consult online if they have any questions. For example, undergraduates Want to know how to apply for scholarships You can find the "Undergraduate Student Work Service" application in the "Employee Service", and the teacher of the Student Work Department will give a special answer 。
However, there are more than 40000 teachers and students in the school, and the amount of consultation is so large, but the service manpower is limited. What should we do? So they sorted out a large number of common questions and answers. When teachers and students consult, let the "robot" reply automatically first, which can basically solve 80% of repeated problems. If you really can't solve the problem, transfer it to manual service. In the end, Shanxi University answered 10 times more inquiries through 25 service windows. Through digitalization, Shanxi University has greatly improved the efficiency of teacher and student services. It also reduces the burden of counselors, allowing them to spend more time caring about the life and development of students 。
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Alumni and retired teachers are still part of the school family although they have left the school. How to provide good service and care for them? First of all, the school hopes to establish a long-term relationship with "alumni", I hope that alumni who graduated will often come back to school to reunite and exchange work and life experience with younger teachers and sisters. Some successful alumni will also bring donations and other resources to the school. But before, after students graduated, the school lost contact with most people. Every time the school has new news or organizes alumni reunion, You can only send a notice through the public account of the "Alumni Association", but you cannot ensure that Notify everyone; Call each other and often find that everyone has changed their numbers. Now, through enterprise WeChat, all students of Shanxi University will automatically join the "Shanxi University Alumni Association" after graduation. Although the Alumni Association and Shanxi University are two organizations, through the function of enterprise WeChat, we can connect the two organizations and share the school's applications and services. Alumni can continue to use the library, mailbox, alumni card and other resources of the school, and can also receive the latest news from the school in a timely manner.
Secondly, for retired teachers, the school often needs to organize condolences and visits to them, or inform them of the latest policies on pension and other matters, which need to be notified in a timely manner.
Previously, the school could only call retired teachers one by one to notify them, but teachers were not at the school and their contact information was often changed, so it was difficult to ensure that the notification was in place. Now, after retirement, teachers are still on the enterprise WeChat of Shanxi University, and can receive various notices from the school in time, such as party member activities organized by the school, condolence activities, etc. If you have any questions, you can also handle affairs online and consult quickly. It is precisely because of the close care for the teachers and students who have left the university that Shanxi University has formed a campus culture of respecting teachers and emphasizing inheritance, has also gained the reputation of teachers and students, and continues to attract more outstanding talents to join.
Through digitalization, Shanxi University, a "century old school", has achieved transformation and innovation. In teaching and scientific research, help teachers to lighten their burdens and move forward; In terms of campus management, we have effectively served more than 40000 teachers and students on campus and more teachers and students who have left school. The enterprise WeChat "Education WeTalk" live broadcast invited Song Yijun, Dean of the College of Modern Education Technology of Shanxi University, to share more about the practice and innovation of "university digitalization".
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