Thanks to the netizens of IT Home Jiayi Our clues are delivered! IT Home reported on May 17 that at the beginning of this month, a netizen said that he was frequently harassed by Du Xiaoman's phone. Du Xiaoman responded that one of his friends borrowed money and set him as an emergency contact. He said that he seldom contacted this friend at ordinary times, and the other party would set him as an emergency contact without reason, Therefore, it is suspected that Du Xiaoman's App background obtained the friend's address book and contacted him one by one.
In addition, # female star Chengdu Xiaoman's emergency contact for loan # # Du Xiaoman's response to harassing the borrower's emergency contact # and other terms have also been on the social platform hot search in recent days, with more than 30 million readers, and tens of thousands of complaints pointing to his SMS bombing, telephone harassment and other collection behaviors. The lawyer said that the platform was suspected of violating the law, and the infringed could report to the relevant departments or file a lawsuit.
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Du Xiaoman is an Internet financial platform under Baidu. The original Baidu Finance was officially established in May 2018, mainly engaged in credit, wealth management and other businesses.
In response, some netizens said: The borrower can fill in an emergency contact telephone number at random when borrowing and lending at the end of the year No official confirmation is required at all, but once the money is not paid (or no one can be found), the number of this "emergency contact" will be broken, whether the owner of this number knows the borrower or not.
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IT Home found that Liu Leyan, an actress and singer from Taiwan Province of China, complained in a video on the social networking platform last year that she was harassed by a debt collection company called Du Xiaoman. "I've been calling all day. I'm really sad."
In this regard, Phoenix Finance Bank Caiyan, as a loan customer, called the official website hotline of Du Xiaoman for verification. The other party said, "The borrower has filled in the name and telephone number of the emergency contact person, and there is no need to fill in the emergency contact person for confirmation in the process."
In addition, another netizen recently posted on the social platform, saying, "Recently, he has been harassed by Xiaoman's phone frequently, with a landline and mobile phone number. He said that a friend borrowed Xiaoman and left me as an emergency contact. The problem is that I seldom contact this friend. How can I be an emergency contact? I guess the app uploaded the address book in the background, and then called one by one?"
As for "what should I do if I am set as an emergency loan contact by unfamiliar colleagues and friends", Du Xiaoman's customer service said that the credit customer service hotline could not see the relevant emergency contact information. If you want to change it, the borrower can only change it on DuXiaoMan App.
As for "whether we will call the emergency contact person after the loan is overdue", Du Xiaoman's customer service said, "We have a credit customer service hotline, and the post loan payee is from two departments, so we don't know much about the post loan related issues, but it will be carried out within the scope of compliance."
It is worth mentioning that the Measures for the Administration of Consumer Finance Companies issued by the State Financial Supervision and Administration Administration has been officially implemented on April 18, which stipulates that: Consumer finance companies shall not use violence, threats, intimidation, harassment and other improper means to collect money, and shall not collect money from third parties unrelated to debt 。
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