Looking for more detail about the products and services HubSpot offers, the features associated with those products, and a transparent explanation of any limits that apply? You’ve come to the right place! We even think you’ll find that our “limits” aren’t that limiting at all.
If you have any questions, reach out to your HubSpot representative or call our sales team at+1 888-482-7768.
Software Products, Packaging, and Limits
HubSpot is a customer platform consisting of six premium products — Marketing Hub, Sales Hub, Service Hub, Content Hub, Operations Hub, and Commerce Hub — all connected by HubSpot’s Smart CRM, an AI-powered system of record that unifies customer data across your teams. Below, you’ll find a high-level description of each product,a list of features associated with each product package, and any limits that apply.
HubSpot offers a collection of free tools as part of its customer platform. These tools include “lite” versions of select features in our paid products as well as our free Smart CRM functionality, which serves as the underlying database that powers each HubSpot product. You’ll get incredible insight into every contact so you can build deeper relationships with your buyers at scale. (Note that additional Smart CRM features, functionality, and limits are available in our premium products.) HubSpot’s free tools are available as a single free edition (with up to two free users), and they’re also included in every edition of our premium products.
Contact management
Build views and run automated actions to easily manage your contacts and data.
Contact website activity
Get insight into what a contact is doing on your website. See page views, form submissions, sales activity, and more, all in one place.
Companies
Store records for every company in your database. View all your company details and communications in a single place.
Deals
Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.
Tasks & activities
Store, track, manage, and report on the tasks and activities that make up your relationships with customers.
Gmail, Outlook, and Microsoft Exchange integrations
Connect HubSpot to your Gmail, Outlook, or Microsoft Exchange inbox to send emails from your HubSpot account, and access dozens of other useful, time-saving tools.
Support for select versions of Outlook. Gmail integration involves connection with other Google Workspace tools. Microsoft Exchange support requires an on-premise server running Exchange 2010 SP2 or above, and is for personal connected inboxes only.
App Marketplace integrations
Explore the HubSpot App Marketplace and connect your HubSpot account to hundreds of popular business apps through third party- and HubSpot-built integrations.
Template marketplace
Extend the look and functionality of your web content by installing any of the many free or premium themes or modules from HubSpot’s template marketplace.
Compatible themes and modules.
Custom support form fields
Add custom fields to your support forms to gather the right information for your team, and generate tickets.
Ticketing
Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.
Prospects
Use the prospects tool to see which companies are visiting your site, and see any available insights about them, too.
Forms
Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.
Includes HubSpot branding.
Form automation
Send automated emails after pop-up and embedded form submissions to start nurturing leads.
1 automated email per form.
Email automation
Segment and personalize your marketing with automated email nurturing.
1 automated action.
Ad management
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.
Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Limited to 3 connected accounts across any supported network. Website audience creation only.
Ad retargeting
Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.
Includes all available ad types and website retargeting. Requires native accounts and ad purchases through each individual ad network.
Shared inbox
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
Limited to 1 inbox.
Mobile inbox
Access your shared inbox in the HubSpot mobile app. Stay productive on the go with the tools you need to collaborate and provide support efficiently.
Limited to 1 inbox.
Reporting dashboard
Get data on your marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.
Up to 2 dashboards, each with 5 reports per dashboard.
Email tracking & notifications
Track one-off emails to contacts. Receive real-time notifications when emails are opened or clicked.
Limited to 200 notifications per month.
Email templates
Save and reuse your most helpful emails. Share them with your team for faster and more consistent communication.
Up to 3 email templates per account. Able to view and use only the first 3 templates that were created.
Canned snippets
Create a bank of reusable answers for frequently asked questions that you can quickly add to live chats or emails to save time and help customers faster.
Up to 3 snippets per account.
Documents
Build a library of resources and collateral that you can easily share with contacts. Get insight into when and where they are most engaged.
Up to 5 documents per account. Includes HubSpot branding.
Meeting scheduling
Share a link with contacts that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Maximum of 1 personal meeting link. Includes HubSpot branding.
Conversational bots
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.
Live chat
Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.
Includes HubSpot branding.
Channel switching
Allow live chat agents to switch their communication channel with customers from live chat or Facebook Messenger to email, while still keeping the conversation open and on the same thread.
Team email
Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Deal pipeline
Keep track of deals and predict future revenue based on how likely they are to close.
1 deal pipeline per account.
Landing pages
Create responsive landing pages built to convert using our drag-and-drop editor.
Up to 30 landing pages. Includes HubSpot branding.
Website pages
Create responsive website pages with built-in assets and editors, or work with developers to create custom pages that still keep editing simple.
Up to 30 website pages. Includes HubSpot branding. Favicon is not customizable.
Email marketing
Send bulk emails that are tested and optimized for different devices. Create better emails with a drag-and-drop editor and personalization tokens.
2000 email sends per calendar month, with HubSpot branding.
List segmentation
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.
Up to 10 active lists and 1,000 static lists. List segmentation criteria limited to form submission data, contact property information, and marketing email activity.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Send and receive simple messages and quick replies.
Custom properties
Associate specific data points with contacts, companies, and deals.
10 custom properties in total.
Quotes
Create and send quotes on beautifully branded templates, powered by data in your HubSpot CRM.
Ability to collect payments requires an integrated Stripe account.
HubSpot mobile app
Work and sell from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.
Data sync
Automatically sync data two ways between HubSpot and dozens of popular third-party apps. Only available for select HubSpot-built integrations.
Historical sync
Sync your existing data to HubSpot right away, and pass updates between connected third-party apps as they occur.
Default field mappings
Connect matching information from connected third-party apps to HubSpot using HubSpot's standard fields.
Email reply tracking
Track which contacts responded to each email sent through the HubSpot email tool. Use that data in reporting, lists, automation (for Professional and Enterprise paid editions only), and view it on the contact timeline.
Email health reporting
Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.
Does not include data-based recommendations
Marketing events object
Store, track, and manage marketing event data from the API or an event integration.
1-to-1 email
Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.
Includes HubSpot branding.
User management
Add new users, or deactivate or remove existing users from your HubSpot account.
Custom user permissions
Set and edit the level of access for each new or existing user. Control what tools they can use and whether they can view, edit, or communicate with different object records. Manage access to select CRM activities to establish operating boundaries. At any time, export and view all users and their permissions.
Slack integration
Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.
Drag-and-drop editor
Easily create, edit, and publish pages across your website, landing pages, and blog using a visual drag-and-drop editor that requires no custom code to use.
Mobile optimization
Create content that looks good on multiple device types, and see it before it goes out.
Blog
Create search engine-optimized content for your blog based on best practices, and scale your content production.
One blog on the same subdomain as your website. Up to 100 blog posts, 20 authors, and 50 tags. Includes HubSpot branding.
Design manager
Build custom templates and styles. Create custom JavaScript, HTML, HubL, and CSS assets right where the pages are published.
Connect a custom domain
Use your own domain to gain search authority. Host landing pages, blogs, and website pages on HubSpot by connecting your domain via the domain manager.
Subdomain and country code top-level domain availability
Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.
1 subdomain and 1 country code top-level domain on 1 root domain.
Built-in AMP (Accelerated Mobile Pages) support for blogs
Get built-in Google AMP support for all blog content to help ensure a good mobile experience and SEO.
Website themes
Pick a theme to easily change the look and feel of your entire site globally, out-of-the-box. Developers can design a theme folder of pre-built modules, styles, and layouts to keep your website consistent at all times.
Local website development
Develop on HubSpot using the tools, technologies, and workflows you prefer. Use tools like GitHub or popular front-end frameworks to handle version control.
Advanced menus
Update your site’s navigation in one central place to implement changes across your entire site.
Multi-language content creation
In-language variants of a specific page will automatically be associated together, making your content easier to manage as you scale.See HubSpot’s supported languages.
Create multi-language versions of website pages and blog posts in up to 3 HubSpot-supported languages. Does not include landing pages.
Site export
Export an HTML file of all your pages and web assets.
Blog import
Quickly bring over blog content from a different platform into HubSpot.
Blog export
Export a CSV file of all your blog posts.
Website traffic analytics
See how your content is performing with detailed filters like bounce rate, average time on page, and more.
Standard web analytics dashboard.
Premium hosting
Host your content and files on a fully managed and optimized infrastructure that scales with your business. Includes standard SSL certificate, content delivery network (CDN), web application firewall (WAF), and 24/7 security monitoring and threat detection.
Website structure import
Import the URL slug, title, and meta description for each of your external pages into HubSpot.
Custom domain security settings
Allow your IT teams to manage the security of your HubSpot-hosted content, dictating how external visitors access your website for maximum protection.
SEO recommendations & optimizations
Identify SEO issues across your website, and learn how to optimize your pages to get more organic traffic.
Basic recommendations.
Content library
Create a centralized repository of your digital content, where site visitors, prospects, or existing customers can download files, access marketing content, or view external sites and portfolios.
Includes content library module, with HubSpot branding.
Automatically-generated XML sitemap
Sitemaps help search engine web crawlers determine the structure of your site so they can crawl it more intelligently.
Apex hosting and redirects
Host your website pages, landing pages, and blog posts on your root domain (e.g. https://hubspot.com). Redirect from your root domain to a subdomain (https://hubspot.com >> https://www.hubsp.com) and vice versa.
Calling SDK
Integrate VOIP providers like AirCall with the communicator on the contact timeline. No extensions or plugins required.
Product library
Build a product library, reference products in content, tickets, and more, and report on the performance of different products. Use the data to see which products and services are selling best.
Up to 100 products.
Stripe payment processing
Start accepting payments alongside your HubSpot CRM by integrating your Stripe account as your payment processor. For each transaction, HubSpot will add a 0.75% platform fee on top of Stripe’s payment processing fee for the use of Commerce Hub tools to create a payment experience. Subject toadditional terms.
Invoices
Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.
Payment links
Create simple yet powerful payment links that enable you to sell from anywhere — your website, forms, email, and more.
Available to customers with an integrated Stripe account.
Subscriptions
Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.
Available to customers with an integrated Stripe account.
B2B checkout
Create an exceptional, mobile-optimized checkout experience for your customers featuring an order summary, customizable fields, and any additional terms included in the checkout description. All data captured is automatically added to your HubSpot CRM.
Available to customers with an integrated Stripe account.
Cookie management tools
Create and manage cookie banners on your website to capture tracking consent from your website visitors.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button.
Social logins
Let users sign in to HubSpot using the Google or Microsoft social login, making it easy for them to log in while enhancing security and your control over who has access.
CRM import
Allows customers to import CRM data into HubSpot.
Up to 50 imports/day and 500K rows/day.
CRM export
Allows customers to export CRM data from HubSpot.
Up to 300 total exports/day and 30 exports/day via API.
Breeze Copilot (Beta)
An AI-powered assistant available everywhere you go in HubSpot. With Breeze Copilot, you can get personalized insights and recommendations about leads, customers, and engagements; generate content; and get routine tasks done quickly in your HubSpot Smart CRM.
Set target markets (Beta)
Identify your target markets using key company attributes like industry, company location, employee range, and more. See how many companies are in your target market(s) and total addressable market, and your percentage of market penetration. Edit, clone, save, or delete target markets to adapt with evolving business strategies.
Company keywords (Beta)
Use 1,500+ company tags to narrow in on specific types of companies including, industries, business type, specific keywords, and more.
Set intent criteria (Beta)
Choose which criteria are most important for signaling intent by selecting specific pages on your site, minimum required number of visits, recency of that visit activity, and more.
Intent orchestration (Beta)
See an interactive list of high-fit companies showing intent and take immediate action. Filter by companies in your target market(s), website visit time frame, traffic source, specific pageviews, lifecycle stage, deal stage, and more.
Up to 10 companies with the most visits for any view.
Intelligence tab (Beta)
Use the intelligence tab to quickly and conveniently understand the visit activity and data hygiene of any company in your HubSpot Smart CRM directly within the company record.
Limited firmographic data.
Buyer intent overview (Beta)
The intent funnel shows you a visual look of your total addressable market (TAM), who from that TAM is showing intent, and which of those companies are currently engaged with your company and are in your HubSpot Smart CRM. You can also see a list of top high-fit, high-intent companies with the ability to quick-add them to your Smart CRM. Plus, break down your TAM even further with a market penetration view.
Without the ability to quick-add them to your HubSpot Smart CRM.
Additional Limits of Free Tools
1,000 contacts in database
100 contacts associated with each engagement
Additional limits not listed above may apply and be designated from within the product itself.
Smart CRM
HubSpot’s CRM software is an AI-powered system of record connecting all your HubSpot products. It's customizable for your unique business needs, leverages real-time insights to make smart recommendations,and serves as the underlying database that unifies your customer data across your teams. Smart CRM features are available with the purchase of the Starter, Professional, or Enterprise edition of any premium product — with select functionality in our free tools.
All Free Tools
Smart CRM includes access to all the free tools listed in the “Free Tools” table above.
Reporting dashboard
Get data on your marketing, sales, and customer service performance. Use the data to know how you're doing and where to improve.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Shared inbox
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Remove HubSpot branding.
Includes advanced Messenger bot branching and advanced reporting.
Includes the ability to use code snippets for custom Messenger bot actions.
Custom properties
Associate specific data points with contacts, companies, and deals.
1,000 custom properties per object.
1,000 custom properties per object.
1,000 custom properties per object.
Slack integration
Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.
Multiple currencies
Track and manage multiple currencies in your HubSpot account.
Up to 5 currencies.
Up to 30 currencies.
Up to 200 currencies.
Required fields
Define fields that must be completed by your team when certain actions are taken. Get more consistent data, and more predictable outcomes.
Permission sets
Quickly configure user permissions, such as access to templates, playbooks, or call transcription.
Permission templates only.
Permission templates only.
Customize and save your own permission sets.
CRM import
Allows customers to import CRM data into HubSpot.
Up to 500 imports/day, 10M rows/day via UI, and 80M rows/day via API.
Up to 500 imports/day, 10M rows/day via UI, and 80M rows/day via API.
Up to 500 imports/day, 10M rows/day via UI, and 80M rows/day via API.
Duplicate management
Use artificial intelligence to identify and merge duplicate records.
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Teams
Organize your account by teams. You can rotate leads, sort through content, and easily report on each team's performance.
Up to 10 teams.
Up to 300 teams plus ways to organize them.
Custom reporting
Build custom reports that leverage contact, company, and deal data from your contacts database alongside sales activity data, so you can answer key business questions in one place.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Standard contact scoring
Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.
5 contact scoring properties, not additive across objects or products.
25 contact scoring properties, not additive across objects or products.
Calculated properties
Create fields that roll up data from other fields. Calculate things like commissions and splits.
25 calculated properties.
200 calculated properties.
Association labels
Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Presets
As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.
Up to 5 presets.
Up to 100 presets.
Salesforce integration
Keep your Salesforce and HubSpot data in sync and up-to-date. Take sales actions right from records inside Salesforce.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Salesforce custom object sync
Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.
Map up to 10 custom objects per account.
Custom objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. Run reports on the data associated with custom objects, and use custom object data for marketing automation, better segmentation, and more personalized content.
Limits for this feature vary by product. Refer to the feature limits specified in the table for the product(s) you're purchasing.
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
Up to 300 teams.
Single sign-on
Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.
Field-level permissions
Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
Admin notifications management
Set up default notifications for all users in your account, or create notification profiles by role.
Standard sandbox account
Test various changes and functionalities in a safe environment before they go live — without impacting your main account.
One standard sandbox with up to 200K contacts per account. In workflows, enroll up to 100K records per day per sandbox.
Log in as another user
Allow HubSpot users with super admin permissions to temporarily sign in as a different user.
Marketing Hub
HubSpot’s marketing automation software is designed to help you generate leads and automate marketing to drive growth. It offers the tools you need to increase revenue through high-quality leads, save time and resources, and measure and optimize campaigns — all on one powerful,easy-to-use platform. Marketing Hub is available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
Pricing
For new customers after March 5, 2024, Marketing Hub is priced per seat at the Starter edition, and starts at a base price for the Professional and Enterprise editions. For existing customers, the pricing model for your subscription(s) won’t be affected at this time, and you’ll stay on your current pricing model unless and until we contact you. Pricing also varies based on the number and type of contacts in your database.
As a reminder, customers after Oct. 21, 2020 will automatically have access to Marketing Hub - Marketing Contacts pricing as part of their subscription. Pre-existing customers may still have access tolegacy contacts pricinguntil they migrate to the new Marketing Hub - Marketing Contacts pricing.
Types of Contacts:
Marketing Contacts:Marketing contacts can be sent marketing emails and be targeted with ads manually or with automation if it’s included in your subscription.
Non-Marketing Contacts:Non-marketing contacts cannot be sent marketing emails and cannot be targeted with ads.
You can designate contacts as marketing contacts at any time, and your changes will take effect immediately. You can also designate contacts as non-marketing contacts at any time. However,those changes will take effect only at the start of the following month or your contract renewal date — whichever comes first — and your contact tier pricing cannot be downgraded until your contract renewal date. If you exceed your marketing contacts tier at any time,you will be billed immediately. The fee for marketing contacts is a blended rate based on the number of contacts purchased and the applicable rates.
Starter
Starts at $20/month per seat. Additional Core Seats (Starter) available for $20/month per seat.
1,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).
Pricing per 1K marketing contacts (monthly):
1-1,000: Included in your $50/mo. subscription
1,001-3,000: $50
3,001-5,000: $45
5,001+: $40
Professional
Starts at $890/month (3 Core Seats included). Additional Core Seats (Professional) available for $50/month per seat. Onboarding is required for a one-time fee of $3,000.
2,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).
Pricing per 5K marketing contacts (monthly):
0-2,000: Included in your annual subscription
2,001-22,000: $250
22,001 - 42,000: $225
42,001 - 62,000: $200
62,001 - 82,000: $175
82,001+: $150
Enterprise
Starts at $3,600/month (5 Core Seats included). Additional Core Seats (Enterprise) available for $75/month per seat. Onboarding is required for a one-time fee of $7,000.
Billed annually. 10,000 marketing contacts included, and all your non-marketing contacts are free, up to a limit of 15 million overall contacts (marketing contacts + non-marketing contacts).
Pricing per 10K marketing contacts (monthly):
0 to 10,000: Included in your annual subscription
10,001-50,000: $100
50,001-100,000: $90
100,001-200,000: $80
200,001-500,000: $70
500,001+: $60
See full pricing details in table above and additional seat types in “Technical Limits & Definitions” section below
See full pricing details in table above and additional seat types in “Technical Limits & Definitions” section below
See full pricing details in table above and additional seat types in “Technical Limits & Definitions” section below
All Free Tools
Marketing Hub includes access to all the free tools listed in the “Free Tools” table above.
Forms
Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.
Includes standalone, pop-up, embedded, and collected forms, multi-step capability (Beta), GDPR options, auto-shortening (Beta), custom styling, and the ability to remove HubSpot branding.
Includes everything in Starter, plus code customizations, smart fields, custom email validation, custom targeting and redirects (Beta), and AI spam detection (Beta).
Includes everything in Professional, plus support for collection of sensitive data (Beta).
Form automation
Send automated emails after pop-up and embedded form submissions to start nurturing leads.
Up to 10 automated actions.
Unlimited actions, plus omni-channel marketing automation.
Unlimited actions, plus omni-channel marketing automation.
Email automation
Segment and personalize your marketing with automated email nurturing.
Up to 10 automated actions.
Unlimited actions, plus omni-channel marketing automation.
Unlimited actions, plus omni-channel marketing automation.
Ad management
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.
Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Includes all available ad types. Limited to 3 connected accounts across any supported network. Advanced website audiences, Facebook Lookalike Audiences, and 2 contact and company list audiences, synced hourly.
Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Includes all available ad types. Advanced website audiences, Facebook Lookalike Audiences, and up to 5 contact and company list audiences and 50 ad conversion events, synced hourly.
Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Includes all available ad types. Advanced website audiences, Facebook Lookalike Audiences, and up 15 contact and company list audiences and 100 ad conversion events, synced hourly.
Ad retargeting
Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.
Includes all available ad types, website retargeting, and up to 2 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network.
Includes all available ad types, website retargeting, and up to 5 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network.
Includes all available ad types, website retargeting, and up to 15 contact or company list-based audiences synced daily. Requires native accounts and ad purchases through each individual ad network.
Simple ad automation
Create simple workflows for ad campaign creation and management, such as adding contacts who have interacted with an ad campaign to a list, and sending them a follow-up email.
1 simple workflow per form, with up to 10 actions.
Unlimited simple workflows per form, with unlimited actions.
Unlimited simple workflows per form, with unlimited actions.
Shared inbox
Set up a shared inbox — for all incoming email, live chats and more — that your whole team can work from, easily managing 1-to-1 communications at scale.
Limited to 1 inbox.
Up to 100 inboxes.
Up to 200 inboxes.
Team email
Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Conversational bots
Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.
Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Email marketing
Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.
5x marketing contact tier email send limit per calendar month. Connect and authenticate an email-sending domain.
10x marketing contact tier email send limit per calendar month. Includes smart content, design manager, blog/RSS email, A/B tests, template saving, time zone sending, the ability to connect and authenticate an email sending domain, and the ability to dynamically pull product recommendations into emails.
20x marketing contact tier email send limit per calendar month. Includes everything in Professional, plus approval flows, multiple CAN-SPAM footers, and send frequency caps.
Email health reporting
Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.
Does not include data-based recommendations.
Includes data-based recommendations.
Includes data-based recommendations.
List segmentation
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.
Up to 50 active lists and 1,000 static lists. List segmentation criteria limited to form submission data, contact property information, and marketing email activity.
Up to 1,200 active lists and 1,200 static lists. Create random samples from any list.
Up to 2,000 active lists and 2,000 static lists. Create random samples from any list, or split lists into random smaller lists (up to 10).
Mobile optimization
Create content that looks good on multiple device types, and see it before it goes out.
Content limited to email only.
Reporting dashboard
Get in-depth, customizable data on your marketing performance, so you know how you're doing and where to improve.
10 dashboards, 10 reports per dashboard.
25 dashboards, 30 reports per dashboard.
50 dashboards, 30 reports per dashboard.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Remove HubSpot branding.
Includes advanced Messenger bot branching and advanced reporting.
Includes the ability to use code snippets for custom Messenger bot actions.
Custom properties
Associate specific data points with contacts, companies, and deals.
1,000 custom properties per object.
1,000 custom properties per object.
1,000 custom properties per object.
Multiple currencies
Track and manage multiple currencies in your HubSpot account.
Up to 5 currencies.
Up to 30 currencies.
Up to 200 currencies.
HubSpot mobile app
Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.
Live chat
Have 1-to-1 live chats with visitors as they browse your site, and give the information they need to turn them into qualified leads.
Remove HubSpot branding.
Remove HubSpot branding.
Remove HubSpot branding.
1:1 technical support
Get access to our global HubSpot customer support team so you can get the answers you need quickly.
Email and in-app chat support.
Email, in-app chat, and phone support.
Email, in-app chat, and phone support.
HubSpot payments
Accept digital payments alongside your CRM with HubSpot’s built-in payment processing tool. For ACH payments, a 0.8% processing fee is applied, capped at $10 USD per transaction. For card transactions,a 2.9% processing fee is applied. Customers who use HubSpot payments for payment processing pay a 0.5% platform fee for using Commerce Hub tools to create a payment experience.
Currently only available for customers located in the U.S. with a U.S. bank account and subject to underwriting approval. Also subject toadditional terms.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
SEO recommendations & optimizations
Identify SEO issues across your website pages, and learn how to optimize your pages to get more organic traffic.
Basic recommendations, one page at a time.
Advanced recommendations, full site auditing, and topics.
Advanced recommendations, full site auditing, and topics.
Subdomain and country code top-level domain availability
Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to send email and host other content you create inside your account.
1 subdomain and 1 country code top-level domain on 1 root domain.
Unlimited number of subdomains and country code top-level domains on 1 root domain.
Unlimited number of subdomains and country code top-level domains on 1 root domain.
Website traffic analytics
See how your content is performing with detailed filters like bounce rate, average time on page, and more.
Standard web analytics dashboard.
Customizable website traffic analytics.
Customizable website traffic analytics.
Required fields
Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.
Permission sets
Quickly configure user permissions, such as access to marketing and website tools.
Permission templates only.
Permission templates only.
Customize and save your own permission sets.
Calls-to-action
Create embedded and pop-up calls-to-action (CTAs) that match the look and feel of your website and guide visitors toward conversion points. Use personalization to reach different target audiences with the right message, and track visitor actions across multiple web pages.
Does not include custom targeting by device type, country, referral URL, etc.
Includes custom targeting by device type, country, referral URL, and more.
Includes custom targeting by device type, country, referral URL, and more.
Product library
Build a product library, reference products within your content, and report on the performance of different products. Use the data to see which products and services are selling best.
Up to 1 million products.
Up to 15 million products.
Up to 15 million products.
Cookie management tools
Create and manage cookie banners on your website to capture tracking consent from your website visitors.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Social logins
Let users sign in to HubSpot using the Google or Microsoft OIDC-based social login, making it easy for them to log in while enhancing security and your control over who has access.
Personalization tokens
Personalize your touchpoints by dynamically displaying CRM property values such as first name, last name, contact owner, and email address in emails, forms, SMS, and marketing automation content.
Messaging insights (Beta)
Automated insights for high and low-performing marketing messaging that help ensure optimal engagement.
URL mappings
Redirect traffic from a HubSpot-hosted page to any URL.
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they're ranking for.
WhatsApp integration
Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.
Up to 1,000 conversations per month.
Up to 1,000 conversations per month.
Custom views in shared inbox
Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.
50 custom views per account.
600 custom views per account.
Duplicate management
Use artificial intelligence to identify and merge duplicate records.
Collaboration tools
Collaborate on campaigns with your team using an integrated marketing calendar, tasks, and in-app commenting.
Logged-in visitor identification
Identify logged-in website visitors when they send you a live chat message, making it easy for your team to send personalized live chat replies.
Marketing asset comparison reporting
Compare performance metrics for up to 10 marketing emails, forms, campaigns, or social media posts side by side.
ABM tools and automation
Leverage company-based automation with ABM tools such as company scoring, properties, templates, and out-of-the-box reports.
Target accounts home
Create and manage an accounts-based growth strategy with an overview dashboard for all companies marked as target accounts.
Company scoring
Create scores on the company object based on company properties and associated objects.
5 scoring properties, not additive across objects or hubs.
25 scoring properties, not additive across objects or hubs.
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Omni-channel marketing automation
Use intuitive visual workflows and bot builders to create robust, automated campaigns across email, social media, ads, your website, and chat. Leverage HubSpot integrations to create campaigns across many other channels.
Up to 300 workflows for 10 teams.
Up to 1,000 workflows for 300 teams, with the ability to leverage behavioral events and lead scoring. Also includes workflow health monitoring.
Dynamic personalization
Create personalized experiences with dynamic content across channels powered by CRM objects, programmable content, and more.
Includes email marketing content powered by HubDB tables.
Programmable email (Beta)
Dynamically generate email content at scale using data stored in HubDB and your HubSpot CRM.
Includes email marketing content powered by CRM object data.
Includes email marketing content powered by CRM object or HubDB data.
Smart content for marketing email
Personalize your readers’ experiences by displaying different versions of your content based on CRM data, ad source, query parameters, and more.
Contact create attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on contacts created. Measure success across five different multi-touch attribution models.
Track up to 10,000 logged contact interactions.
Track up to 10,000 logged contact interactions
A/B testing
Run A/B tests on emails to hone in on the best performing variations in copy and design.
Video hosting & management
Host and manage video files within HubSpot. Then embed them onto site pages, in social media, and in emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.
Up to 50 videos.
Up to 50 videos.
Teams
Organize your users into teams, based on region, business unit, product line, or more. Assign marketing assets and database records to teams. And get regular team performance reports too.
Up to 10 teams.
Up to 300 teams plus ways to organize them.
Custom reporting
Build custom reports that leverage contact, company, and deal data from your contacts database alongside marketing engagement data, so you can answer key business questions in one place.
Up to 100 custom reports and 10 million events per custom reporting query.
Up to 500 custom reports and 100 million events per custom reporting query.
Standard contact scoring
Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.
5 contact scoring properties, not additive across objects or products.
25 contact scoring properties, not additive across objects or products.
Campaign reporting
Group specific pieces of content into a campaign and understand how each marketing email, paid ad, and more is helping you reach your goals.
5,000 campaigns per account.
10,000 campaigns per account.
Calculated properties
Build custom equations to keep track of your expanding contact database.
25 calculated properties.
200 calculated properties.
Filtered analytics view
Report on the success of your content based on what’s most meaningful to your business. Filter your analytics by domain, country, or any URL path on your site.
Up to 25 filtered analytics views.
Up to 50 filtered analytics views.
Social media
Use the social media tools to schedule and publish updates, monitor terms, and analyze performance. Works with Facebook, Instagram, LinkedIn, YouTube, and X accounts.
Up to 50 connected accounts.10,000 posts per month.Post scheduling up to 3 years in advance. Includes Facebook, Instagram, LinkedIn, and X.
Up to 300 connected accounts.10,000 posts per month.Post scheduling up to 3 years in advance. Limit of up to 3 competitor streams connected. Includes Facebook, Instagram, LinkedIn, X, and YouTube (Beta).
Salesforce integration
Keep your Salesforce and HubSpot data in sync and up-to-date.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Association labels
Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Presets
As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.
Up to 5 presets.
Up to 100 presets.
Sync properties
Copy a property value across objects, eliminating the need for manual data entry or workflows to keep two properties in sync across objects.
Up to 10 sync properties.
Up to 25 sync properties.
Lead scoring (Beta)
Build fit and engagement scores based on individual and/or company-level behavior, campaign interactions and demographic data. Leverage reporting and predictive AI to improve score quality.
Up to 5 scores.
Up to 50 scores. Includes AI recommendations.
Breeze social media agent (Beta)
An AI-powered agent that analyzes social performance, company details, audience, industry, and marketing best practices to create multi-channel social media content for Facebook, Linkedin, X, and Instagram.
Salesforce custom object sync
Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.
Map up to 10 custom objects per account.
Custom objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. Run reports on the data associated with custom objects, and use custom object data for marketing automation, better segmentation, and more personalized content.
Up to 10 object definitions, 1,000,000 total custom object records, and 50 custom object pipelines.
YouTube analytics integration
See how your YouTube videos are performing with detailed metrics right inside your HubSpot account.
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
Up to 300 teams.
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, lists, workflows, and on the activity timeline.
Includes codeless creation via the event visualizer. Limited to 500 event definitions and 30 million completions per month.
Single sign-on
Let users sign in to HubSpot using SAML single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.
Limit access to content and data
Give teams different permissions for your emails, forms, CTAs, lists, or workflows, based on role, region, and more, so they can only see and edit content relevant to them.
Email send frequency cap
Use a cap to set the maximum number of emails contacts should receive in a specific time frame to avoid over-emailing them.
Multi-touch revenue attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact on revenue. Measure success across seven different multi-touch attribution models.
Track up to 10,000 logged interactions per contact.
Field-level permissions
Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
HubDB for marketing email
Create, import, store, and manage custom data types in a relational data store using HubDB tables, similar to spreadsheets. Use HubDB data to dynamically populate content within the email tool, and use the HubDB API to build apps and sync data with other systems.
For use in email only.
Admin notifications management
Set up default notifications for all users in your account, or create notification profiles by role.
Standard sandbox account
Test various changes and functionalities in a safe environment before they go live — without impacting your main account.
One standard sandbox with up to 200K contacts per account. In workflows, enroll up to 100K records per day per sandbox.
Log in as another user
Allow HubSpot users with super admin permissions to temporarily sign in as a different user.
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
Each report can include up to 15 stages (with 1-5 events per stage, up to a max of 15 unique events) and is limited to 60 months of data or 20 million events (whichever comes first).
Email approvals
Require or request approval before sending a marketing email.
Marketing email single send API
Incorporate externally-hosted data into your HubSpot marketing emails. Automatically associate emails with existing HubSpot contact records, create new contact records for new email recipients, and trigger email sends from external events.
Event visualizer
Capture important behaviors from your website or app, and track purchasing patterns and intent signals unique to your business — all without a developer. Use these events for behavioral segmentation and targeting, automation, and reporting.
Sensitive data
Secure and store sensitive data like government ID, demographic data, and limited financial data inside your HubSpot account. Certain types of sensitive data (e.g., protected health information subject to HIPAA) are currently in beta, subject toHubSpot's beta terms. All sensitive data functionality is subject toHubSpot's sensitive data terms.
AI social inbox insights (Beta)
Get quick digests on user sentiment, trends, and performance from social post comments, with personalized next steps recommendations.
Additional Limits in Marketing Hub
20,000 calls-to-action across all accounts and product editions
Up to 15 million contacts maximum, depending on your subscription
The limit on the number of contacts listed here is an overall product limit, and is not your maximum contacts number for the purposes of your subscription. You should refer to your order for the details on your contacts limit.
Sales Hub
HubSpot's sales software includes a full suite of tools that aim to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload. Your whole sales team will have the tools they need to book more meetings and close more deals,with a whole lot less work. Sales Hub is available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
For new customers after March 5, 2024, Sales Hub is priced per seat for the Starter, Professional, and Enterprise editions — with no additional seat minimums. Full Sales Hub functionality for the Professional and Enterprise editions is only accessible with a Sales Professional Seat or a Sales Enterprise Seat. For existing customers, the pricing model for your subscription(s) won’t be affected at this time, and you’ll stay on your current pricing model unless and until we contact you.
Additional Core Seats (Starter) available for $20/month per seat. See additional seat types in “Technical Limits & Definitions” section below.
Additional Sales Professional Seats available for $100/month per seat. See additional seat types in “Technical Limits & Definitions” section below.
Billed annually. Additional Sales Enterprise Seats available for $150/month per seat. See additional seat types in “Technical Limits & Definitions” section below. Onboarding is required for a one-time fee of $3,500.
All Free Tools
Sales Hub includes access to all the free tools listed in the “Free Tools” table above.
Email scheduling
Write one-to-one prospect emails, and schedule them for the right send and receipt time.
Email tracking & notifications
Track one-off emails to prospects. Receive real-time notifications when emails are opened or clicked.
Unlimited email open and click notifications. Custom tracking domains.
Unlimited email open and click notifications. Custom tracking domains.
Unlimited email open and click notifications. Custom tracking domains.
Email templates
Save and reuse your best performing emails, and share them with your team for a faster and more consistent way to communicate with prospects.
Up to 5,000 email templates per account.
Up to 5,000 email templates per account.
Up to 5,000 email templates per account.
Documents
Build a library of sales documents that you can easily share with prospects. Get insight into when and where prospects are most engaged.
Up to 5,000 documents per account. Remove HubSpot branding.
Up to 5,000 documents per account. Remove HubSpot branding.
Up to 5,000 documents per account. Remove HubSpot branding.
HubSpot-provided phone numbers
Leverage first-party phone numbers to receive inbound calls or make outbound calls.
1 phone number. Not supported in all countries.
Up to 3 phone numbers. Not supported in all countries.
Up to 5 phone numbers. Not supported in all countries.
Calling
Place outbound calls from your HubSpot account, and receive inbound calls in your browser or forward them to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number.
Up to 500 minutes of calling per account per month. Not supported in all countries.
Up to 3,000 minutes of calling per account per month. Not supported in all countries.
Up to 12,000 minutes of calling per account per month. Not supported in all countries.
Meeting scheduling
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.
Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.
Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.
Canned snippets
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Up to 5,000 snippets per account
Up to 5,000 snippets per account.
Up to 5,000 snippets per account.
Reporting dashboard
See detailed metrics on sales activity and performance. Use the data to know how you're doing and where to improve.
10 dashboards, 10 reports per dashboard.
25 dashboards, 30 reports per dashboard.
50 dashboards, 30 reports per dashboard.
Shared inbox
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
Limited to 1 inbox.
Up to 100 inboxes.
Up to 200 inboxes.
Live chat
Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.
Remove HubSpot branding.
Remove HubSpot branding
Remove HubSpot branding
Conversational bots
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Team email
Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Conversation routing
Automatically assign incoming conversations to the right member of your team.
Email and in-app support
Get immediate access to our HubSpot support through email so you can get the answers you need quickly.
Deal pipelines
Keep track of deals and predict future revenue based on how likely they are to close.
2 pipelines per account.
Up to 15 deal pipelines per account.
Up to 100 deal pipelines per account.
Goals
Measure your team’s performance on a granular level using different types of time-based goals.
Revenue goals.
Template goals for revenue, forecasted revenue, deals created, calls made, and meetings booked.
Ability to create custom goals.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Remove HubSpot branding.
Includes advanced Messenger bot branching and advanced reporting.
Includes the ability to use code snippets for custom Messenger bot actions.
Custom properties
Associate specific data points with contacts, companies, and deals.
1,000 custom properties per object.
1,000 custom properties per object.
1,000 custom properties per object.
Quotes
Create and send quotes on beautifully branded templates, powered by data in your HubSpot CRM.
Includes HubSpot payments (available to U.S. customers only) and optional Stripe payment processing.
Includes HubSpot payments (available to U.S. customers only) and optional Stripe payment processing.
Includes HubSpot payments (available to U.S. customers only) and optional Stripe payment processing.
Multiple currencies
Track and manage multiple currencies in your HubSpot account.
Up to 5 currencies.
Up to 30 currencies.
Up to 200 currencies.
Stripe payment processing
Start accepting payments alongside your HubSpot CRM by integrating your Stripe account as your payment processor. For each transaction, HubSpot will add a 0.75% platform fee on top of Stripe’s payment processing fee for the use of Commerce Hub tools to create a payment experience. Subject toadditional terms.
Available to customers with an integrated Stripe account.
Available to customers with an integrated Stripe account.
Available to customers with an integrated Stripe account.
Sales automation
Automate your sales process and cut time-consuming operational tasks.
Trigger tasks and email notifications when deals change stages.
Up to 300 fully customizable workflows, including quote-based workflows.
Up to 1,000 fully customizable workflows, with the ability to trigger sequences. Also includes quote-based workflows and workflow health monitoring.
HubSpot mobile app
Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.
Repeating tasks and task queues
Power through your tasks with automated to-do lists. Set tasks to repeat automatically.
1:1 technical support
Get access to our global HubSpot customer support team so you can get the answers you need quickly.
Email and in-app chat support.
Email, in-app chat, and phone support.
Email, in-app chat, and phone support.
Slack integration
Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.
1-to-1 email
Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.
Remove HubSpot branding.
Remove HubSpot branding.
Remove HubSpot branding.
Task calendar sync
Sync HubSpot tasks to a Google or Office calendar to get a full picture of your day.
HubSpot payments
Accept digital payments alongside your CRM with HubSpot’s built-in payment processing tool. For ACH payments, a 0.8% processing fee is applied, capped at $10 USD per transaction. For card transactions,a 2.9% processing fee is applied. Customers who use HubSpot payments for payment processing pay a 0.5% platform fee for using Commerce Hub tools to create a payment experience.
Currently only available for customers located in the U.S. with a U.S. bank account and subject to underwriting approval. Also subject toadditional terms.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
List segmentation
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database.
Up to 50 active lists and 1,000 static lists. List segmentation criteria limited to form submission data and contact property information.
Up to 1,200 active lists and 1,200 static lists.
Up to 2,000 active lists and 2,000 static lists.
Required fields
Define fields that must be completed by your team when certain actions are taken. Get more consistent data, and more predictable outcomes.
Sales content analytics
Analyze the effectiveness of your sales content, including templates, documents, and sequences.
Permission sets
Quickly configure user permissions, such as access to templates, playbooks, or call transcription.
Permission templates only.
Permission templates only.
Customize and save your own permission sets.
Product library
Build a product library, and report on the sales performance of different products. Use the data to see which products and services are selling best.
Up to 1 million products.
Up to 15 million products.
Up to 15 million products.
E-signature
Get digital signatures for quotes. No more printing and sending hard copies.Learn moreabout e-signature limits.
10 signatures per account per month.
10 signatures per account per month. Purchase the E-signature Limit Increase for more volume.
30 signatures per account per month. Purchase the E-signature Limit Increase for more volume.
Deal tags
Create rules that automatically apply color-coded tags to deals, appearing on the board view, table view, and record page.
10 deal tags per account. Tags apply to all pipelines.
10 deal tags per account. Create rules for specific pipelines.
10 deal tags per account. Create rules for specific pipelines.
Social logins
Let users sign in to HubSpot using the Google or Microsoft social login, making it easy for them to log in while enhancing security and your control over who has access.
Sales workspace
A centralized place to manage day-to-day sales activities that helps sales reps stay focused and turn more leads into deals.
Coaching playlists
Save your exemplary call recordings into playlists that help you upskill your reps at scale.
Handoffs
Allow reps to book meetings on behalf of other users, or use round-robin rotation.
Custom views in shared inbox
Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.
50 custom views per account.
600 custom views per account.
Duplicate management
Use artificial intelligence to identify and merge duplicate records.
Logged-in visitor identification
Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.
Sales analytics
A collection of fully customizable, out-of-the-box reports that you can edit and save to your dashboards. Sales analytics reports give you insight into the overall health of your sales pipeline so you can coach your team and improve outcomes over time."
ABM tools and automation
Leverage company-based automation with ABM tools such as company scoring, properties, templates, and out-of-the-box reports.
Target accounts home
Create and manage an accounts-based growth strategy with an overview dashboard for all companies marked as target accounts.
Deal and company scoring
Score deals and companies based on custom criteria.
5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.
5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.
Account overview
Review account-level deal progress metrics within the company record.
Sequences
Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, A/B test different messaging, remind yourself of important follow-up tasks, and more.
5,000 sequences per account, and up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription.
5,000 sequences per account, and up to 1,000 email sends/user/day. LinkedIn actions require a Sales Navigator subscription. Includes the ability to trigger sequences via workflows.
LinkedIn Sales Navigator and CRM Sync integrations
Use the LinkedIn Sales Navigator integration to get LinkedIn insights and send Inmail messages directly via your HubSpot contact records. Use the supplemental LinkedIn CRM Sync to get access to automatic activity logging, data validation, two-way data sync, and ad revenue attribution reporting.
Custom reporting
Build custom reports that leverage contact, company, and deal data from your contacts database alongside sales activity data, so you can answer key business questions in one place.
Up to 100 custom reports and 10 million events per custom reporting query.
Up to 500 custom reports and 100 million events per custom reporting query.
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Teams
Organize your account by teams. You can rotate leads, sort through content, and easily report on each team's performance.
Up to 10 teams.
Up to 300 teams plus ways to organize them.
Smart send times
Get suggestions for the best send time for each prospect. Schedule your email to send automatically at that time.
Standard contact scoring
Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.
5 contact scoring properties, not additive across objects or products.
25 contact scoring properties, not additive across objects or products.
1:1 video creation
Create and share personalized videos with prospects directly from your HubSpot account, and track their performance.
Rep productivity performance
See how productive your reps are using the templates, sequences, and calling tools.
Calculated properties
Create fields that roll up data from other fields. Calculate things like commissions and splits.
25 calculated properties.
200 calculated properties.
Workflow extensions
Trigger actions and pass data to other tools you use, or to your own custom outside applications.
Forecasting
Create detailed and customized forecasts based on data from your contacts database.
Default and custom forecasting and reporting.
Default and custom forecasting and reporting, including forecasting across team hierarchies.
Salesforce integration
Keep your Salesforce and HubSpot data in sync and up-to-date. Take sales actions right from records inside Salesforce.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Automatic lead rotation
Create custom rules to automatically assign CRM records to your sales team.
Association labels
Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Playbooks
Build a library of resources and guides for your sales team to follow. Automatically surface recommended content to your team, right when they need it.
Create up to 5 playbooks, and capture notes in playbooks.
Create up to 5,000 playbooks. Embed properties or capture notes in playbooks.
Presets
As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.
Up to 5 presets.
Up to 100 presets.
Call transcription and coaching
Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.
Search, review, and comment on calls. 750 hours of transcription per account, per month.
Search, review, and comment on calls. 1,500 hours of transcription per account, per month.
Sales email frequency controls (Beta)
Adjust the volume and rate at which emails can be sent through HubSpot Smart CRM by users' personal, connected email accounts.
Sync properties
Copy a property value across objects, eliminating the need for manual data entry or workflows to keep two properties in sync across objects.
Up to 10 sync properties.
Up to 25 sync properties.
Breeze prospecting agent (Beta)
Build a qualified sales pipeline with an AI-powered prospecting agent that researches and delivers personalized outreach strategies.
AI meeting assistant (Beta)
Leverage AI to help your reps prepare for upcoming conversations and execute efficient follow-up after.
Deal summaries (Beta)
Effectively manage your deals and prioritize the most impactful next-best actions.
Guided actions (Beta)
Take the right action at the right time with a list of recommended next-best actions.
Lead scoring (Beta)
Build fit and engagement scores based on individual and/or company-level behavior, campaign interactions and demographic data. Leverage reporting and predictive AI to improve score quality.
Up to 5 scores.
Up to 50 scores. Includes AI recommendations.
Conversation intelligence
Leverage AI to gain deep insight into the contents of your teams’ calls.
Includes stats, insights, and call transcriptions.
Includes stats, insights, call transcriptions, and tracked terms.
Salesforce custom object sync
Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.
Map up to 10 custom objects per account.
Custom objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.
Up to 10 object definitions, 1,000,000 total custom object records, and 50 custom object pipelines.
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
Up to 300 teams.
Single sign-on
Let users sign in to HubSpot using SAML single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.
Field-level permissions
Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
Admin notifications management
Set up default notifications for all users in your account, or create notification profiles by role.
Standard sandbox account
Test various changes and functionalities in a safe environment before they go live — without impacting your main account.
One standard sandbox with up to 200K contacts per account. In workflows, enroll up to 100K records per day per sandbox.
Log in as another user
Allow HubSpot users with super admin permissions to temporarily sign in as a different user.
Deal splits
Give credit to more than one user for a deal. Allocate different percentages of the total deal amount to multiple users to keep track of all their impacted revenue and give credit toward quotas.
Deal journeys
Visualize the impact of different touch points to determine what works best for progressing deals through your pipeline. Understand conversion rates, stage skipping, and how long deals are taking to go from one stage to the next.
Each report can include up to 10 stages and 10 unique steps, and is limited to 36 months of data or 20 million events (whichever comes first.)
Lead form routing
Use forms to qualify leads and book meetings in real time.
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, lists, workflows, and on the activity timeline.
Limited to 500 event definitions and 30 million completions per month.
Sensitive data
Secure and store sensitive data like government ID, demographic data, and limited financial data inside your HubSpot account. Certain types of sensitive data (e.g., protected health information subject to HIPAA) are currently in beta, subject toHubSpot's beta terms. All sensitive data functionality is subject toHubSpot's sensitive data terms.
Deal approvals
Configure an approval process that ensures deals are reviewed and approved before they progress through stages.
Service Hub
HubSpot’s customer service software enables you to connect with customers and provide them with an exceptional customer service experience. Your customer service team will have tools to connect with customers and improve customer satisfaction. Service Hub is currently available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
For new customers after March 5, 2024, Service Hub is priced per seat for the Starter, Professional, and Enterprise editions — with no additional seat minimums. Full Service Hub functionality for the Professional and Enterprise editions is only accessible with a Service Professional Seat or a Service Enterprise Seat. For existing customers, the pricing model for your subscription(s) won’t be affected at this time, and you’ll stay on your current pricing model unless and until we contact you.
Additional Core Seats (Starter) available for $20/month per seat. See additional seat types in “Technical Limits & Definitions” section below.
Additional Service Professional Seats available for $100/month per seat. See additional seat types in “Technical Limits & Definitions” section below.
Billed annually. Additional Service Enterprise Seats available for $150/month per seat. See additional seat types in “Technical Limits & Definitions” section below. Onboarding is required for a one-time fee of $3,500.
All Free Tools
Service Hub includes access to all the free tools listed in the “Free Tools” table above.
Ticketing
Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.
Shared inbox
Organize customer questions, including live chats and emails, in a shared inbox. Accessible to your entire team so you can manage 1-to-1 customer communications at scale.
Limited to 1 inbox.
Up to 100 inboxes.
Up to 200 inboxes.
Mobile inbox
Access your shared inbox in the HubSpot mobile app. Stay productive on the go with the tools you need to collaborate and provide support efficiently.
Limited to 1 inbox.
Up to 100 inboxes.
Up to 100 inboxes.
Team email
Connect team-wide email addresses to your shared inbox. Turn incoming emails into tickets, or send them straight into your shared inbox. No more questions slipping through the cracks.
Live chat
Chat directly with customers through a live chat widget on your website, giving them the help they need, when they need it.
Remove HubSpot branding.
Remove HubSpot branding.
Remove HubSpot branding.
Conversational bots
Improve the efficiency of live chat and scale your 1-to-1 communications. Use bots to create tickets and send visitors to the right service rep or knowledge base articles.
Limited to ticket creation, lead qualification, and meeting booking bots, with no custom branching logic.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Conversation routing
Automatically assign incoming conversations to the right member of your team.
Reporting dashboard
See data on ticket volume and response times, knowledge base usage, customer feedback, and more. Use the data to know how you're doing and where to improve.
10 dashboards, 10 reports per dashboard.
25 dashboards, 30 reports per dashboard.
50 dashboards, 30 reports per dashboard.
Email scheduling
Write one-to-one customer emails, and schedule them for the right send and receipt time.
Email tracking and notifications
Track one-off emails to customers. Receive real-time notifications when emails are opened or clicked.
Unlimited email open and click notifications. Custom tracking domains.
Unlimited email open and click notifications. Custom tracking domains.
Unlimited email open and click notifications. Custom tracking domains.
Email templates
Save and reuse your most helpful emails. Share them with your team for faster and more consistent customer communication.
Up to 5,000 email templates per account.
Up to 5,000 email templates per account.
Up to 5,000 email templates per account.
Canned snippets
Create a bank of reusable answers for customers' most frequently asked questions that you can quickly add to live chats or emails to save time and help customers faster.
Up to 5,000 snippets per account.
Up to 5,000 snippets per account.
Up to 5,000 snippets per account.
Documents
Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged.
Up to 5,000 documents per account. Remove HubSpot branding.
Up to 5,000 documents per account. Remove HubSpot branding.
Up to 5,000 documents per account. Remove HubSpot branding.
HubSpot-provided phone numbers
Leverage first-party phone numbers to receive inbound calls or make outbound calls.
1 phone number. Not supported in all countries.
Up to 3 phone numbers. Not supported in all countries.
Up to 5 phone numbers. Not supported in all countries.
Calling
Place outbound calls from your HubSpot account, and receive inbound calls in your browser or forward them to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number.
Up to 500 minutes of calling per account per month. Not supported in all countries.
Up to 3,000 minutes of calling per account per month. Not supported in all countries.
Up to 12,000 minutes of calling per account per month. Not supported in all countries.
Meeting scheduling
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.
Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.
Up to 1,000 personal and team meetings links, plus additional customization. Remove HubSpot branding.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Remove HubSpot branding.
Includes advanced Messenger bot branching and advanced reporting.
Includes the ability to use code snippets for custom Messenger bot actions.
Custom properties
Associate specific data points with contacts, companies, and deals.
1,000 custom properties per object.
1,000 custom properties per object.
1,000 custom properties per object.
Ticket pipelines
Split tickets into different pipelines, for example by region, brands, or teams. Manage each one uniquely to suit your business processes.
2 ticket pipelines per account.
Up to 15 ticket pipelines per account.
Up to 100 ticket pipelines per account.
Multiple currencies
Track and manage multiple currencies in your HubSpot account.
Up to 5 currencies.
Up to 30 currencies.
Up to 200 currencies.
Simple automation
Trigger customer emails when tickets are received and closed. Send internal notifications when a ticket status changes.
HubSpot mobile app
Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.
Task queues
Power through your tasks with these automated to-do lists.
1:1 technical support
Get access to our global HubSpot customer support team so you can get the answers you need quickly.
Email and in-app chat support.
Email, in-app chat, and phone support.
Email, in-app chat, and phone support.
Slack integration
Create tasks, get notifications, see and share contacts — directly in Slack. No more switching between tools.
1-to-1 email
Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.
Remove HubSpot branding.
Remove HubSpot branding.
Remove HubSpot branding.
Task calendar sync
Sync HubSpot tasks to a Google or Office calendar to get a full picture of your day.
HubSpot payments
Accept digital payments alongside your CRM with HubSpot’s built-in payment processing tool. For ACH payments, a 0.8% processing fee is applied, capped at $10 USD per transaction. For card transactions,a 2.9% processing fee is applied. Customers who use HubSpot payments for payment processing pay a 0.5% platform fee for using Commerce Hub tools to create a payment experience.
Currently only available for customers located in the U.S. with a U.S. bank account and subject to underwriting approval. Also subject toadditional terms.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
List segmentation
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database.
Up to 50 active lists and 1,000 static lists. List segmentation criteria limited to form submission data and contact property information.
Up to 1,200 active lists and 1,200 static lists.
Up to 2,000 active lists and 2,000 static lists.
Required fields
Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.
Permission sets
Quickly configure user permissions, such as access to customer feedback surveys, your knowledge base, or templates.
Permission templates only.
Permission templates only.
Customize and save your own permission sets.
Product library
Build a product library, reference products within your tickets, and report on the performance of different products. Use the data to see which products and services are selling best.
Up to 1 million products.
Up to 15 million products.
Up to 15 million products.
Ticket tags
Create rules that automatically apply color-coded tags to tickets, appearing on the board view, table view, and record page.
10 ticket tags per account. Tags apply to all pipelines.
10 ticket tags per account. Create rules for specific pipelines.
10 ticket tags per account. Create rules for specific pipelines.
Social logins
Let users sign in to HubSpot using the Google or Microsoft social login, making it easy for them to log in while enhancing security and your control over who has access.
Ticket routing
Create dynamic routing rules that help your customers self-serve their issues with Breeze customer agent (Beta), or automatically connect them to the right agent the first time so you have more time to solve problems and delight customers.
Assign to Breeze customer agent only. Workflows not included.
Up to 300 workflows.
Up to 1,000 workflows. Also includes workflow health monitoring and skills-based ticket routing for channels connected to the help desk. (Skills-based routing not subject to workflow limit.)
URL mappings
Redirect traffic from a HubSpot-hosted knowledge base article to any URL.
Coaching playlists
Save your exemplary call recordings into playlists that help you upskill your reps at scale.
Handoffs
Allow reps to book meetings on behalf of other users, or use round-robin rotation.
Duplicate management
Use artificial intelligence to identify and merge duplicate records.
Logged-in visitor identification
Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.
Sequences
Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, A/B test different messaging, remind yourself of important follow-up tasks, and more.
5,000 sequences per account, and up to 500 email sends/user/day.
5,000 sequences per account, and up to 1,000 email sends/user/day. Includes the ability to trigger sequences via workflows.
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Custom reporting
Build custom reports that leverage contact, company, and ticket data from your contacts database alongside customer service data, so you can answer key business questions in one place.
Up to 100 custom reports and 10 million events per custom reporting query.
Up to 500 custom reports and 100 million events per custom reporting query.
Help desk
Provide support at scale with an AI-powered home base, where customer support reps can engage with customers and resolve tickets from every available channel. Create advanced views, and route incoming tickets and conversations based on attributes like owner or team.
Help desk automation
Automate recurring work like repetitive emails, assigning ticket statuses, updating properties, and adding tasks, so you have more time to solve problems and delight customers.
Up to 300 workflows.
Up to 1,000 workflows, with the ability to trigger sequences. Also includes workflow health monitoring.
Knowledge base
Turn your most frequently asked support questions into a knowledge base of help articles so customers can help themselves. To reach a global audience, create language variations of articles in over 20 supported languages.
1 knowledge base per account.
5 knowledge bases per account.
Teams
Organize your HubSpot account users into different groups that you can use to control access, filter reports, and more.
Up to 10 teams.
Up to 300 teams plus ways to organize them.
Video hosting & management
Host and manage video files within HubSpot. Then embed them in knowledge base articles and emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.
Up to 50 videos.
Up to 50 videos.
1:1 video messaging
Create help videos for customers with your laptop camera or screen-sharing tool. Add them to emails and tickets, or embed them in your HubSpot knowledge articles. All from inside your HubSpot account.
Standard contact scoring
Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.
5 contact scoring properties, not additive across objects or products.
25 contact scoring properties, not additive across objects or products.
Customer feedback surveys
Gather customer feedback via CSAT (customer satisfaction), NPS (Net Promoter Score), and CES (customer effort score) surveys. Use this feedback to improve and grow your business.
50 NPS surveys, 50 CES surveys, and 100 CSAT surveys.
50 NPS surveys, 50 CES surveys, and 100 CSAT surveys.
Custom surveys
Solicit the feedback you need for your unique product or service, and deepen your customer relationships.
100 custom surveys. Add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey as a link in an email.
100 custom surveys. Add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey as a link in an email.
Insights dashboard
Keep track of all your customer feedback in a single dashboard, and use it view, track, and improve customer experience over time.
Calculated properties
Create fields that roll up data from other fields.
25 calculated properties.
200 calculated properties.
Goals
Measure your team’s performance on a granular level using different types of time-based goals.
Template goals for revenue closed, average ticket resolution time, average ticket response time, and tickets closed.
Create custom goals, or use templates for service activities including tickets closed, ticket response and resolution times, meetings booked, revenue, and more.
Forecasting
Create detailed and customized forecasts for renewals and upgrades based on data from your contacts database.
Default and custom forecasting and reporting.
Default and custom forecasting and reporting, including forecasting across team hierarchies.
Agent presence in inbox
See when more than one agent is working on the same ticket to reduce visitor confusion and increase agent efficiency.
Salesforce integration
Keep your Salesforce and HubSpot data in sync and up-to-date. Take sales actions right from records inside Salesforce.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Knowledge base single sign-on
Give authorized customers access to your company’s restricted knowledge base content using their primary login. Pairs with most third-party SSO solutions. Manage access by assigning users to specific access groups.
Up to 2 access groups for private knowledge base (limit shared with customer portal).
Up to 100 access groups for private knowledge base (limit shared with customer portal).
Customer portal
Give your customers more control over their customer service experience with a secure place to view, open, and reply to their support tickets, and access your knowledge base. Manage access by assigning users to specific access groups.
Up to 2 access groups for customer portal (limit shared with knowledge base, and self-registration is counted as 1 access group).
Up to 100 access groups for customer portal (limit shared with knowledge base, and self-registration is counted as 1 access group).
Post-chat feedback
Send customer satisfaction (CSAT) surveys to customers through live chat or chatbots to collect instant feedback on your chat engagements.
SLAs
Create service-level agreements (SLAs) for metrics like "time to close" and "time to first reply" so your team can easily prioritize incoming requests and meet customers’ expectations
Custom ticket and conversation views
Create custom views in the shared inbox and help desk workspace based on various ticket and conversation properties, helping your team stay focused and get their work done more efficiently.
50 custom views per account.
600 custom views per account.
Service analytics
A collection of fully customizable, out-of-the-box reports you can edit and save to your reporting dashboards — giving you insight into your customers and support processes so you can improve outcomes over time.
Association labels
Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Playbooks
Build a library of resources and guides for your customer service team to follow. Automatically surface recommended content to your team, right when they need it.
Create up to 5 playbooks, and capture notes in playbooks.
Create up to 5,000 playbooks. Embed properties or capture notes in playbooks.
WhatsApp integration
Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.
Up to 1,000 conversations per month.
Up to 1,000 conversations per month.
Presets
As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.
Up to 5 presets.
Up to 100 presets.
Call transcription and coaching
Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.
Search, review, and comment on calls. 750 hours of transcription per account, per month.
Search, review, and comment on calls. 1,500 hours of transcription per account, per month.
Sync properties
Copy a property value across objects, eliminating the need for manual data entry or workflows to keep two properties in sync across objects.
Up to 10 sync properties.
Up to 25 sync properties.
Breeze customer agent (Beta)
Resolve customer issues in real time with an always-on AI-powered customer agent that you can train in minutes using the content you already have.
Conversation intelligence
Leverage AI to gain deep insight into the contents of your teams’ calls.
Includes stats, insights, and call transcriptions.
Includes stats, insights, call transcriptions, and tracked terms.
Single sign-on
Let users sign in to HubSpot using SAML single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.
Salesforce custom object sync
Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.
Map up to 10 custom objects per account.
Custom objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.
Up to 10 object definitions, 1,000,000 total custom object records, and 50 custom object pipelines.
Recurring revenue tracking
Build detailed reports to manage and track recurring revenue and renewals.
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
Up to 300 teams.
Field-level permissions
Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
Admin notifications management
Set up default notifications for all users in your account, or create notification profiles by role.
Standard sandbox account
Test various changes and functionalities in a safe environment before they go live — without impacting your main account.
One standard sandbox with up to 200K contacts per account. In workflows, enroll up to 100K records per day per sandbox.
Log in as another user
Allow HubSpot users with super admin permissions to temporarily sign in as a different user.
Capacity limits for live chat
As an admin, set capacity limits for all your live chat agents so no chats are automatically assigned to agents when they're over their capacity limit.
Up to 99 active chats.
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, lists, workflows, and on the activity timeline.
Limited to 500 event definitions and 30 million completions per month.
Sensitive data
Secure and store sensitive data like government ID, demographic data, and limited financial data inside your HubSpot account. Certain types of sensitive data (e.g., protected health information subject to HIPAA) are currently in beta, subject toHubSpot's beta terms. All sensitive data functionality is subject toHubSpot's sensitive data terms.
Content Hub
HubSpot’s AI-powered content marketing software helps you create and manage content to fuel the entire customer journey — all in one place. It offers the tools you and your developers need to create personalized content journeys that drive engagement, and manage content assets at scale. Content Hub is available in three editions — Starter,Professional, and Enterprise — with select functionality in our free tools.
For new customers after March 5, 2024, Content Hub is priced per seat at the Starter edition and starts at a base price for Professional and Enterprise editions. For existing customers, the pricing model for your subscription(s) won’t be affected at this time, and you’ll stay on your current pricing model unless and until we contact you. If you purchase Content Hub, phone, email, and in-app support is included at no additional cost for your users with a paid seat (or for legacy customers, your paid users).
Additional Core Seats (Starter) available for $20/month per seat. See additional seat types in “Technical Limits & Definitions” section below.
Additional Core Seats (Professional) available for $50/month per seat. See additional seat types in “Technical Limits & Definitions” section below.
Billed annually. Additional Core Seats (Enterprise) available for $75/month per seat. See additional seat types in “Technical Limits & Definitions” section below.
All Free Tools
Content Hub includes access to all the free tools listed in the “Free Tools” table above.
Forms
Create standalone, pop-up, embedded, and collected forms to gather the contact details that your business needs.
Includes standalone, pop-up, embedded, and collected forms, GDPR options, custom styling, custom email validation, and the ability to remove HubSpot branding.
Includes everything in Starter, plus code customizations, dependent fields, smart fields, and custom targeting.
Includes everything in Professional.
Form follow-up emails
Send automated emails after pop-up and embedded form submissions to start nurturing and converting leads.
Up to 3 automated emails per form.
Up to 3 automated emails per form.
Up to 3 automated emails per form.
1:1 technical support
Get access to our global HubSpot customer support team so you can get the answers you need quickly.
Email and in-app chat support.
Email, in-app chat, and phone support.
Email, in-app chat, and phone support.
Premium hosting
Host your pages and files on a fully managed and optimized infrastructure that scales with your business. Includes standard SSL certificate, content delivery network (CDN), web application firewall (WAF), and 24/7 security monitoring and threat detection.
AI assistants
Use AI to help with content creation, such as automatically writing meta descriptions, improving web copy, and more.
AI image generator (Beta)
Create AI-generated images tailored to your content.
List segmentation
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.
Up to 10 active lists and 1,000 static lists.
Up to 10 active lists and 1,000 static lists.
Up to 10 active lists and 1,000 static lists.
AI blog
Create search engine-optimized content for your blog based on best practices, and scale your content production with integrated AI features.
One blog on the same subdomain as your website. Includes 10K blog posts, up to 20 authors, and 50 tags. Remove HubSpot branding.
Up to 100 blogs on unlimited subdomains. Includes 10K blog posts, up to 2K authors, and 5K tags. Remove HubSpot branding.
Up to 100 blogs on unlimited subdomains. Includes 10K blog posts, up to 2K authors, and 5K tags. Remove HubSpot branding.
Permission sets
Quickly configure user permissions, such as access to your blog, website, or landing pages.
Permission templates only.
Permission templates only.
Customize and save your own permission sets.
Calls-to-action
Create embedded and pop-up calls-to-action (CTAs) that match the look and feel of your website and guide visitors toward conversion points. Use personalization to reach different target audiences with the right message, and track visitor actions across multiple web pages.
Does not include custom targeting by device type, country, referral URL, etc.
Includes custom targeting by device type, country, referral URL, and more.
Includes custom targeting by device type, country, referral URL, and more.
Product library
Build a product library, reference products within your content, and report on the performance of different products. Use the data to see which products and services are selling best.
Up to 1 million products.
Up to 15 million products.
Up to 15 million products.
Cookie management tools
Create and manage cookie banners on your website to capture tracking consent from your website visitors.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Social logins
Let users sign in to HubSpot using the Google or Microsoft social login, making it easy for them to log in while enhancing security and your control over who has access.
Landing pages
Create responsive landing pages built to convert using our drag-and-drop editor.
Up to 30 total landing pages. Includes custom templates. Remove HubSpot branding.
Up to 10K landing pages. Includes custom templates, smart content for personalization, A/B testing, adaptive testing, and SEO recommendations. Remove HubSpot branding. (Note: Dynamic pages don’t count against your landing page limit.)
Up to 10K landing pages. Includes custom templates, smart content for personalization, A/B testing, adaptive testing, and SEO recommendations. Remove HubSpot branding. (Note: Dynamic pages don’t count against your landing page limit.)
Website pages
Create responsive website pages with built-in assets and editors, or work with developers to create custom pages that still keep editing simple.
Up to 30 total website pages. Remove HubSpot branding.
Up to 10K website pages. Includes smart content for personalization, A/B testing, adaptive testing, and SEO recommendations. Remove HubSpot branding. (Note: Dynamic pages don't count against your website page limit.)
Up to 10K website pages. Includes smart content for personalization, A/B testing, adaptive testing, and SEO recommendations. Remove HubSpot branding. (Note: Dynamic pages don't count against your website page limit.)
Multiple currencies
Track and manage multiple currencies in your HubSpot account.
Up to 5 currencies.
Up to 30 currencies.
Up to 200 currencies.
Content library
Create a centralized repository of your digital content where site visitors, prospects, or existing customers can download files, access marketing content, or view external sites and portfolios.
Includes content library module. Remove HubSpot branding.
Includes content library module, plus the ability to gate your content library behind a login. Remove HubSpot branding.
Includes content library module, plus the ability to gate your content library behind a login. Remove HubSpot branding.
Subdomain and country code top-level domain availability
Connect your HubSpot account to a subdomain and/or country code top-level domain of a single brand's URL to host landing pages, blog posts, and other content you create inside your account.
1 subdomain and 1 country code top-level domain on 1 root domain.
Unlimited number of subdomains and country code top-level domains on 1 root domain.
Unlimited number of subdomains and country code top-level domains on up to 10 root domains.
Ad management
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.
Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Limited to two connected accounts across any supported network. Website audience creation only.
Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Limited to two connected accounts across any supported network. Website audience creation only.
Requires native accounts and ad purchases through each individual ad network. Access to contact list audience functionality is dependent on your account health as determined by us, and is subject to the terms and conditions as specified by each ad network.
Limited to two connected accounts across any supported network. Website audience creation only.
Multi-language content creation
Multi-language variants of a website page or blog post will automatically be associated together, making your content easier to manage as you scale.See HubSpot’s supported languages.
Create multi-language versions of website pages, landing pages, and blog posts in up to 3 HubSpot-supported languages.
Create multi-language versions of website pages, landing pages, and blog posts in as many HubSpot-supported languages as you want.
Create multi-language versions of website pages, landing pages, and blog posts in as many HubSpot-supported languages as you want.
Live chat
Chat 1-to-1 with visitors as they browse your site, and give them the information they need about your business.
Remove HubSpot branding.
Remove HubSpot branding.
Remove HubSpot branding.
Conversational bots
Scale live chat using bots. They can qualify leads, collect and store contact data, book meetings, and send leads to the right salesperson.
Includes ticket creation, lead qualification, and meeting booking bots.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Includes ticket creation, lead qualification, and meeting booking bots, plus custom bots, custom branching logic, and advanced targeting.
Shared inbox
Set up a shared inbox — for all incoming email, live chats and more — that your whole team can work from, easily managing 1-to-1 communications at scale.
Limited to 1 Inbox.
Up to 100 inboxes.
Up to 200 inboxes.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Remove HubSpot branding.
Includes advanced Messenger bot branching and advanced reporting.
Includes the ability to use code snippets for custom Messenger bot actions.
Reporting dashboard
Get data on your website, marketing, sales, and customer service performance. Gain insight into business performance and opportunities for improvement.
10 dashboards, 10 reports per dashboard.
25 dashboards, 30 reports per dashboard.
50 dashboards, 30 reports per dashboard.
URL mappings
Redirect traffic from a HubSpot-hosted page or blog post to any URL.
Website traffic analytics
See how your content is performing with detailed filters like bounce rate, average time on page, and more.
Standard web analytics dashboard.
Customizable website traffic analytics.
Customizable website traffic analytics.
App Marketplace integrations
Explore the HubSpot App Marketplace and connect your HubSpot account to hundreds of popular business apps through third party- and HubSpot-built integrations.
Compatible apps.
Compatible apps.
Compatible apps.
Template marketplace
Extend the look and functionality of your web content by installing any of the many free and premium themes or modules from HubSpot’s template marketplace.
Compatible themes and modules.
Compatible themes and modules.
Compatible themes and modules.
HubSpot payments
Accept digital payments alongside your CRM with HubSpot’s built-in payment processing tool. For ACH payments, a 0.8% processing fee is applied, capped at $10 USD per transaction. For card transactions,a 2.9% processing fee is applied. Customers who use HubSpot payments for payment processing pay a 0.5% platform fee for using Commerce Hub tools to create a payment experience.
Currently only available for customers located in the U.S. with a U.S. bank account and subject to underwriting approval. Also subject toadditional terms.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
Personalization tokens
Personalize your website for individual visitors by dynamically displaying CRM property values such as first name, last name, contact owner, and email address in website content.
Required fields
Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.
SEO recommendations & optimizations
Find topics to write about, identify SEO issues across your website, and learn how to optimize your pages to get more organic traffic.
Basic recommendations.
Advanced recommendations, full site auditing, and topics.
Advanced recommendations, full site auditing, and topics.
Content staging
Build out a brand new site without touching your existing web presence. Content staging allows you to build safely in a separate staging area, test changes, and seamlessly take the new design live.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Video hosting & management
Host and manage video files within HubSpot. Then embed them onto site pages and in emails. Add CTAs and forms within the videos, and track their performance in the custom report builder.
Up to 50 videos.
Up to 50 videos.
Password-protected pages
Password-protect website pages and landing pages, giving you the ability to control who can see the content on a specific page.
Logged-in visitor identification
Identify logged-in website visitors when they send you a message through live chat, making it easy for your team to send personalized replies.
A/B testing
Run A/B tests on landing pages and website pages to hone in on the best performing variations in copy and design.
Adaptive testing
Automate your A/B tests using artificial intelligence and machine learning to save time and improve conversion rates on your website.
Test up to 5 page variations at a time.
Test up to 5 page variations at a time.
Custom reporting
Build custom reports that leverage contact, company, and deal data from your contacts database alongside website and marketing engagement data, so you can answer key business questions in one place.
Up to 100 custom reports and 10 million events per custom reporting query.
Up to 500 custom reports and 100 million events per custom reporting query.
Contact create attribution
Understand your website’s impact on lead generation. See which sources, campaigns, referrers, content types, or titles are driving leads, right in your contacts database. Measure success across five different multi-touch attribution models.
Track up to 10,000 logged contact interactions.
Track up to 10,000 logged contact interactions.
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they're ranking for.
Custom views in shared inbox
Create custom views in the shared inbox based on various ticket and conversation properties, helping your team members stay focused and get their work done more efficiently.
50 custom views per account.
600 custom views per account.
Content remix (Beta)
Expand the impact of your best content by easily repurposing it across marketing channels. For example, turn blog posts into social posts and ads to generate leads, or turn podcasts into blog posts and email campaigns.
Generate up to 20 pieces of content per day.
Generate up to 50 pieces of content per day.
Content embed
Create and manage modules and sections in HubSpot and easily embed them anywhere, including non-HubSpot hosted websites and in HubSpot’s WordPress plugin. Content embeds unlock your ability to personalize using smart content and personalization tokens, leverage CRM and HubDB data,and automatically publish updates anywhere a content embed is used.
Up to 3 blocks per page.
Up to 3 blocks per page.
Brand voice (Beta)
Define your brand voice using past writing samples, then use AI to create new content that uses your unique brand voice. Currently supports the blog, email, social media, SMS tools, podcasts, and case studies.
Multiple channel voices, rule capture, easy setup, and multi-language support (ES, PT, FR, DE, and JA).
Multiple channel voices, rule capture, easy setup, and multi-language support (ES, PT, FR, DE, and JA).
AI translation
Automatically translate your website page, landing page, or blog post content from one language to another.See HubSpot's supported languages.
Automatically translate content.
Automatically translate content.
Post narration
Create audio versions of your blog posts to support your audiences’ content preferences.
Podcasts (Beta)
Create and manage your podcast episodes in HubSpot. Distribute your podcast through an RSS feed compatible with all major audio directories, and gain access to valuable performance insights to help you grow your audience.
Up to 5 podcasts and 1K podcast episodes.
Up to 50 podcasts and 5K podcast episodes.
Member blog
Generate higher quality leads by gating exclusive content for prospects and site visitors behind a login.
Up to 2 access groups.
Up to 100 access groups.
Smart content for pages
Personalize your visitors’ experiences by displaying different versions of your content based on CRM data, ad source, query parameters, and more.
Dynamic pages
Dynamically generate SEO-friendly pages and manage content at scale using data stored in HubDB and your HubSpot CRM.
HubDB
Create, import, store, and manage custom data types in a relational data store using HubDB tables, similar to spreadsheets. Use HubDB data to dynamically create and populate content within different content types such as website pages, landing pages, and the blog tool. Includes the HubDB API for building apps,fetching table data for use externally, and syncing data with other systems.
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Standard contact scoring
Create rules-based scoring criteria. Focus your outreach based on any HubSpot data point. Use your scores to segment lists, trigger automation, and more.
5 contact scoring properties, not additive across objects or products.
25 contact scoring properties, not additive across objects or products.
Calculated properties
Create fields that roll up and calculate data from other fields.
25 calculated properties.
200 calculated properties.
Duplicate management
Use artificial intelligence to identify and merge duplicate records.
Teams
Organize your users into teams, based on region, business unit, product line, or more. Assign marketing assets and database records to teams. And get regular team performance reports too.
Up to 10 teams.
Up to 300 teams plus ways to organize them.
Filtered analytics view
Report on the success of your content based on what’s most meaningful to your business. Filter your analytics by domain, country, or any URL path on your site.
Up to 25 filtered analytics views.
Up to 50 filtered analytics views.
HubSpot mobile app
Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.
Site tree
Manage your website content in a hierarchical system of folders so you can quickly see how your website is structured.
Salesforce integration
Keep your Salesforce and HubSpot data in sync and up-to-date.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Up to 500 field mappings per object, and up to 10,000 Salesforce owners. Integrate up to 1 Salesforce account to HubSpot at a time.
Association labels
Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Presets
As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.
Up to 5 presets.
Up to 100 presets.
Memberships
Restrict access to specific HubSpot-hosted web pages, landing pages, and blog content by requiring visitors to log in with a username and password. Manage access by assigning members to specific access groups.
Up to 2 access groups.
Up to 100 access groups.
Sync properties
Copy a property value across objects, eliminating the need for manual data entry or workflows to keep two properties in sync across objects.
Up to 10 sync properties.
Up to 25 sync properties.
Case studies (Beta)
Build and manage case studies that serve as proof points for prospects by showcasing your business's past success with customers.
Up to 10K case studies.
Up to 10K case studies.
Breeze content agent (Beta)
Generates high-quality content such as blogs, landing pages, podcasts, and case studies by using your brand voice with CRM data.
Generate up to 30 blog posts per day and 30 case studies per day.
Generate up to 30 blog posts per day and 30 case studies per day.
Salesforce custom object sync
Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.
Map up to 10 custom objects per account.
Custom objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.
Up to 10 object definitions, 1,000,000 total custom object records, and 50 custom object pipelines.
Multisites
Build, host, partition, and report on multiple websites within the same HubSpot account. Includes your core domain plus nine additional root domains (with more available for purchase as add-ons).
Includes your core domain plus 9 additional root domains
Code alerts
Scan website pages, landing pages, blog listing pages, modules, and templates for common performance errors that result in slow-loading pages.
Limit access to content
Give teams different permissions for your site pages, landing pages, blog content, forms, and CTAs based on role, region, and more, so they can only see and edit content relevant to them. Partitioning for emails, lists, and workflows is not included.
Reverse proxy configuration
Build out content on the HubSpot platform while serving that content to visitors on a non-HubSpot-hosted domain or subdirectory.
Activity logging
Track down changes to HubSpot content including pages, modules, blogs, images, CTAs, and others.
Single sign-on
Let users sign in to HubSpot using SAML single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
Up to 300 teams.
Serverless functions
Host custom serverless function code within HubSpot to power custom-coded web apps and widgets like a calculator, an event system, a learning management system (LMS), etc.
Field-level permissions
Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
Admin notifications management
Set up default notifications for all users in your account, or create notification profiles by role.
Multi-domain traffic reporting
Filter your web traffic analytics by each domain you are hosting within HubSpot.
Standard sandbox account
Test various changes and functionalities in a safe environment before they go live — without impacting your main account.
One standard sandbox with up to 200K contacts per account. In workflows, enroll up to 100K records per day per sandbox.
Log in as another user
Allow HubSpot users with super admin permissions to temporarily sign in as a different user.
Content approvals
Require or request approval before publishing a web page, blog post, or landing page.
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, lists, workflows, and on the activity timeline.
Limited to 500 event definitions and 30 million completions per month.
Sensitive data
Secure and store sensitive data like government ID, demographic data, and limited financial data inside your HubSpot account. Certain types of sensitive data (e.g., protected health information subject to HIPAA) are currently in beta, subject toHubSpot's beta terms. All sensitive data functionality is subject toHubSpot's sensitive data terms.
Additional Limits in Content Hub
Content Hub is more than capable of providing a fast experience while serving millions of page views. We reserve the right to throttle bandwidth or apply other bandwidth optimization methods if we reasonably believe your HubSpot-hosted content consumes excessive bandwidth or otherwise abuses or degrades our infrastructure and/or systems.
Operations Hub
HubSpot's operations software includes a full suite of tools that enables you to connect your apps, sync and clean customer data, and automate every process for an efficient business and a friction-free customer experience. Operations Hub is available in three editions — Starter, Professional,and Enterprise — with select functionality in our free tools.
For new customers after March 5, 2024, Operations Hub is priced per seat at the Starter edition and starts at a base price for Professional and Enterprise editions. For existing customers, the pricing model for your subscription(s) won’t be affected at this time, and you’ll stay on your current pricing model unless and until we contact you.
Additional Core Seats (Starter) available for $20/month per seat. See Additional seat types in “Technical Limits & Definitions” section below.
Additional Core Seats (Professional) available for $50/month per seat. See Additional seat types in “Technical Limits & Definitions” section below.
Billed annually. Additional Core Seats (Enterprise) available for $75/month per seat. See Additional seat types in “Technical Limits & Definitions” section below.
All Free Tools
Operations Hub includes access to all the free tools listed in the “Free Tools” table above.
Custom field mappings
Create your own custom field mappings to ensure the right data passes between apps.
Custom properties
Associate specific data points with contacts, companies, and deals.
1,000 custom properties per object.
1,000 custom properties per object.
1,000 custom properties per object.
Reporting dashboard
Get in-depth data on your business performance, so you know how you're doing and where to improve.
10 dashboards, 10 reports per dashboard.
325 dashboards, 30 reports per dashboard.
350 dashboards, 30 reports per dashboard.
List segmentation
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power efficient business processes and detailed reporting.
Up to 25 active lists and 1,000 static lists. List segmentation criteria limited to form submission data, contact property information, and marketing email activity.
Up to 1,100 active lists and 1,000 static lists.
Up to 1,600 active lists and 1,500 static lists.
Multiple currencies
Track and manage multiple currencies in your HubSpot account.
Up to 5 currencies.
Up to 30 currencies.
Up to 200 currencies.
1:1 technical support
Get access to our global HubSpot customer support team so you can get the answers you need quickly.
Email, in-app chat, and phone support.
Email, in-app chat, and phone support.
Email, in-app chat, and phone support.
HubSpot payments
Accept digital payments alongside your CRM with HubSpot’s built-in payment processing tool. For ACH payments, a 0.8% processing fee is applied, capped at $10 USD per transaction. For card transactions,a 2.9% processing fee is applied. Customers who use HubSpot payments for payment processing pay a 0.5% platform fee for using Commerce Hub tools to create a payment experience.
Currently only available for customers located in the U.S. with a U.S. bank account and subject to underwriting approval. Also subject toadditional terms.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
Available to U.S.-based customers. Subject to underwriting approval.
Required fields
Define fields that must be completed by your team when certain actions are taken. Get more consistent data and more predictable outcomes.
Permission sets
Quickly configure user permissions, such as access to signatures, notifications, or CRM views.
Permission templates only.
Permission templates only.
Customize and save your own permission sets.
Product library
Build a product library that standardizes the products referenced in your CRM. Use the data to report on the performance of different products and services.
Up to 1 million products.
Up to 15 million products.
Up to 15 million products.
Social logins
Let users sign in to HubSpot using the Google or Microsoft social login, making it easy for them to log in while enhancing security and your control over who has access.
Programmable automation
Implement JavaScript and Python in workflow and bot actions to optimize internal processes and improve your customer experience.
Webhooks
Use webhook actions to send or retrieve information between HubSpot and other external tools.
Data quality automation
Easily format property data within workflows, and use custom formulas for more advanced data formatting, combinations, and calculations.
Bulk duplicate management
Use artificial intelligence to identify and merge duplicate contact and company records in bulk.
Teams
Organize your account by teams. You can segment leads, sort through content, and easily report on each team's performance.
Up to 10 teams.
Up to 300 teams plus ways to organize them.
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type.
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
Up to 3,100 custom reports and 10 million events per custom reporting query.
Up to 3,500 custom reports and 100 million events per custom reporting query.
Calculated properties
Create fields that roll up data from other fields. Calculate things like commissions and splits.
25 calculated properties.
200 calculated properties.
Standard contact scoring
Create rules-based scoring criteria. Use your scores to segment lists, trigger automation, run reports, and more.
5 contact scoring properties, not additive across objects or products.
25 contact scoring properties, not additive across objects or products.
Deal and company scoring
Score deals and companies based on custom criteria.
5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.
5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs.
Admin notifications management
Set up default notifications for all users in your account, or create notification profiles by role.
Scheduled workflow triggers
Trigger HubSpot workflows on recurring custom intervals to better support your automated processes.
Association labels
Create custom association labels for different pairs of standard CRM objects (i.e. contacts, companies, deals, and tickets) to specify the relationship between those objects.
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Up to 50 labels for associations between each object pair (e.g., 50 labels for contacts and deals, 50 labels for companies and contacts, etc.).
Data quality command center
Proactively monitor your data health and fix issues before they flare up.
Data health trends
Monitor changes in property fill rate, data sources, duplicates, and more.
AI-powered data formatting recommendations
Leverage AI-powered formatting recommendations to keep your CRM data clean, consistent, and reliable.
Presets
As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.
Up to 5 presets.
Up to 100 presets.
Sync properties
Copy a property value across objects, eliminating the need for manual data entry or workflows to keep two properties in sync across objects.
Up to 10 sync properties.
Up to 25 sync properties.
Webhook workflow triggers
Use data received from external webhooks to trigger workflows.
Create up to 10 webhook triggers for use in workflows.
Create up to 100 webhook triggers for use in workflows.
Datasets
Manage and transform your data for use across the HubSpot platform.
Create up to 5 datasets comprised of a combination of 5 formula fields and 40 properties for a total of 45 columns per dataset.
Create up to 200 datasets comprised of a combination of 50 formula fields and 100 properties for a total of 150 columns per dataset.
Standard sandbox account
Test various changes and functionalities in a safe environment before they go live — without impacting your main account.
One standard sandbox with up to 200K contacts per account. In workflows, enroll up to 100K records per day per sandbox.
Advanced data calculations and prep
Prep, transform, and calculate data within reusable custom datasets.
Create up to 20 derived fields per dataset using a combination of properties, operators, and functions.
Snowflake data share
Share data from HubSpot with your Snowflake account. Please note that data refresh rates may vary depending on where your data is hosted.Learn more here.
Salesforce custom object sync
Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.
Map up to 10 custom objects per account.
Custom objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.
Up to 20 object definitions, 1,500,000 total custom object records, and 100 custom object pipelines.
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
Up to 300 teams.
Single sign-on
Let users sign in to HubSpot using SAML single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.
Field-level permissions
Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
Log in as another user
Allow HubSpot users with super admin permissions to temporarily sign in as a different user.
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, lists, workflows, and on the activity timeline.
Limited to 500 event definitions and 30 million completions per month.
Sensitive data
Secure and store sensitive data like government ID, demographic data, and limited financial data inside your HubSpot account. Certain types of sensitive data (e.g., protected health information subject to HIPAA) are currently in beta, subject toHubSpot's beta terms. All sensitive data functionality is subject toHubSpot's sensitive data terms.
Commerce Hub
HubSpot’s B2B commerce software helps you streamline your opportunity-to-revenue process to get paid faster, increase revenue, and save time. Commerce Hub features easy-to-use tools for collecting payments, and is unique to HubSpot’s other products in that it follows a pay-as-you-go pricing model. Some features are included for free,and others require the purchase of an additional HubSpot subscription. See the feature table below for details.
Commerce Hub charges a platform fee per transaction for creating a payment experience and collecting payments with our commerce tools (in addition to any processing fees already associated with your payment processing option as listed here). The platform fee will apply depending on the payment processing option used by the customer.
Supported payment processing options and platform fees:
Stripe payment processing:Customers who use Stripe payment processing will be charged a 0.75% platform fee.Subject to additional terms.
HubSpot payments:Customers who use HubSpot payment processing will be charged a 0.5% platform fee.Subject to additional terms.
Promotion:For a limited time only, Commerce Hub platform fees are waived for transactions processed within the first 60 days after sign-up.Learn more.
Invoices
Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.
QuickBooks online (QBO) integration
Seamlessly sync invoice and payment information to and from your QBO account.
Payment links
Create simple yet powerful payment links that enable you to sell from anywhere — your website, forms, email, and more.
Available to customers with an integrated Stripe account.
Quotes
Create quotes and capture signatures on beautifully branded templates, powered by data in your CRM.
Ability to collect payments requires an integrated Stripe account.
Subscriptions
Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.
Available to customers with an integrated Stripe account.
B2B checkout
Create an exceptional, mobile-optimized checkout experience for your customers featuring an order summary, customizable fields, and any additional terms included in the checkout description. All data captured is automatically added to your HubSpot CRM.
Available to customers with an integrated Stripe account.
Product library
Build a product library and report on the sales performance of different products. Use the data to see which products and services are selling best.
Up to 100 products. Increase capacity with a Starter, Professional, or Enterprise subscription to any product.
Stripe payment processing
Start accepting payments alongside your HubSpot CRM by integrating your Stripe account as your payment processor. For each transaction, HubSpot will add a 0.75% platform fee on top of Stripe’s payment processing fee for the use of Commerce Hub tools to create a payment experience. Subject toadditional terms.
Available to customers with an integrated Stripe account.
Simple revenue reporting
Monitor the health of your revenue with a simple, out-of-the-box dashboard that includes reports on revenue over time, customers over time, revenue split by payment type, and revenue by sales rep.
Available to customers with an integrated Stripe account.
E-signature
Get digital signatures for quotes. No more printing and sending hard copies.
Requires a subscription to Sales Hub Starter, Professional, or Enterprise.
HubSpot payments
Accept digital payments alongside your CRM with HubSpot’s built-in payment processing tool. For ACH payments, a 0.8% processing fee is applied, capped at $10 USD per transaction. For card transactions,a 2.9% processing fee is applied. Customers who use HubSpot payments for payment processing pay a 0.5% platform fee for using Commerce Hub tools to create a payment experience.
Currently only available for customers located in the U.S. with a U.S. bank account and subject to underwriting approval. Also subject toadditional terms.
Available to U.S.-based customers with a Starter, Professional, or Enterprise subscription to any product. Subject to underwriting approval.
Custom billing automation
Automate time-consuming manual tasks like collections, customer implementation, renewal management, and more.
Requires a Professional or Enterprise subscription to Marketing, Sales, or Service Hub.
Custom revenue reporting
Combine commerce and CRM data in powerful customizable reports to gain a deeper understanding of your revenue performance.
Requires a Professional or Enterprise subscription to any product.
Breeze Intelligence
Enrich your Smart CRM with Breeze Intelligence. Enhanced with advanced LLMs, the Breeze Intelligence commercial dataset consists of over 200 million buyer and company profiles. Improve form conversion rates, identify buyer intent from companies visiting your website, and keep your database fresh with regular updates.
Breeze Intelligence Pricing
Breeze Intelligence uses a credit-based payment system. Breeze Intelligence credits are consumed when using the following capabilities:
Contact record enrichment
Company record enrichment
Adding new company records directly from intent
Form conversions using Breeze Intelligence form shortening
Breeze Intelligence credits can be purchased as packs sold in increments of 100, 1,000, or 10,000 credits per month. Users can purchase one or more credit pack per month within the same credit tier (e.g., two credit packs at the 100 credit tier provides a total of 200 credits per month). Unused credits don’t roll over into the following month.
If you exceed the number of credits in your current tier, your account will automatically upgrade to the tier aligned with your increased usage for the remainder of your current term, and you will receive a prorated charge for the current billing period. Your credit tier will not decrease during your current term, even if your usage decreases. You can downgrade your credit tier at your next renewal by signing a new order form.
100 Breeze Intelligence Credits (Beta)
$30/month
Start at or increase your account's Breeze Intelligence credits by increments of 100 per month. Purchase additional increments for more volume, up to 1 million in aggregate. Breeze Intelligence credits are refilled each month, and unused Breeze Intelligence credits don’t roll over into the following month.
1,000 Breeze Intelligence Credits (Beta)
$150/month
Start at or increase your account's Breeze Intelligence credits by increments of 1,000 per month. Purchase additional increments for more volume, up to 1 million in aggregate. Breeze Intelligence credits are refilled each month, and unused Breeze Intelligence credits don’t roll over into the following month.
10,000 Breeze Intelligence Credits (Beta)
$700/month
Start at or increase your account's Breeze Intelligence credits by increments of 10,000 per month. Purchase additional increments for more volume, up to 1 million in aggregate. Breeze Intelligence credits are refilled each month, and unused Breeze Intelligence credits don’t roll over into the following month.
Available with any Breeze Intelligence recurring subscription. Backfill your existing contact and company records within your HubSpot Smart CRM with enrichment data, for up to 1 million records. This data backfill will execute immediately upon purchase.
All Free Tools
Breeze Intelligence includes access to all the free tools listed in the “Free Tools” table above.
Contact enrichment (Beta)
Enrich contact records with key attributes like role, employer, location, social media links, and more.
Company enrichment (Beta)
Enrich company records with key attributes like annual revenue, industry, employee range, address, social media pages, and more.
Automatic enrichment (Beta)
Automatically enrich companies and contacts when you add them to your HubSpot Smart CRM with key attributes like location, role, seniority, employee range, and revenue.
Bulk enrichment (Beta)
Enrich entire lists or single records in your HubSpot Smart CRM with key attributes like location, roles, and social media links using simple controls to ensure you get the right data at the right time.
Intent orchestration (Beta)
See an interactive list of high-fit companies showing intent and take immediate action. Filter by companies in your target market(s), website visit time frame, traffic source, specific page views, lifecycle stage, deal stage, and more.
See unlimited companies in lists.
See unlimited companies in lists.
See unlimited companies in lists.
Automate actions from buyer intent (Beta)
Trigger workflows by adding companies identified in buyer intent to HubSpot lists.
Form shortening (Beta)
Dynamically shorten your forms with the Breeze Intelligence enrichment database while still collecting the data you need to understand, score, and route your leads with speed and precision.
Intelligence tab (Beta)
Use the intelligence tab to quickly and and conveniently understand the visit activity and data hygiene of any company in your HubSpot Smart CRM directly within the company record.
Full availability of firmographic data.
Full availability of firmographic data.
Full availability of firmographic data.
Buyer intent overview (Beta)
The intent funnel shows you a visual look of your total addressable market (TAM), who from that TAM is showing intent, and which of those companies are currently engaged with your company and are in your HubSpot Smart CRM. You can also see a list of top high-fit, high-intent companies with the ability to quick-add them to your Smart CRM. Plus, break down your TAM even further with a market penetration view.
Includes the ability to quick-add them to your HubSpot Smart CRM.
Includes the ability to quick-add them to your HubSpot Smart CRM.
Includes the ability to quick-add them to your HubSpot Smart CRM.
Advanced enrichment settings (Beta)
Enable automatic enrichment of new records, continuous re-enrichment of existing records, or allow records to be manually enriched (or not).
Add-Ons
Dedicated IP Add-On
$300per month
For more control over your individual sender reputation, purchase your own dedicated IP address that will be monitored 24/7. This is a good fit for senders who consistently send a high volume of email each month.
Available as an add-on to Marketing Hub Professional and Enterprise
Custom SSL Add-On
$100per month
Purchase premium SSL service if you need additional customization beyond the standard SSL already included in Marketing Hub Professional and Enterprise.
Available as an add-on to Marketing Hub Professional and Enterprise, or Content Hub Professional and Enterprise
Transactional Email Add-On
$600per month
Send relationship-based emails like automated commerce receipts, account updates, and system messages and get full engagement tracking across your emails.
Available as an add-on to Marketing Hub Professional and Enterprise
Business Units Add-On
$1000per month
Manage multiple brands in a single HubSpot account. Delineate different brand settings, contacts, reports, pages, emails, and forms for each of your business units. The purchase of one business unit add-on includes one additional root domain, 100 additional active lists, 100 additional static lists, and 100 additional workflows (up to a maximum of 5,000 total active lists and 5,000 total static lists per account).
Available as an add-on to Marketing Hub Enterprise
Marketing SMS Short Code Add-On
$1,500per month
For high-volume SMS sending. Includes setup or transfer of a random short code, plus maintenance. Requires purchase of SMS Limit Increase to use. Enables use of outbound MMS messages. Sending is only available from U.S.-based phone numbers, and messages can only be sent to U.S./Canada (+1) phone numbers.
Available as an add-on to Marketing Hub Enterprise for U.S. customers only
Marketing SMS Add-On
$75per month
Includes setup and maintenance of a 10DLC phone number and registration plus 1,000 message segments per month, effective on your contract start date. Unused message segments don’t roll over into the following month. Sending is only available from U.S.-based phone numbers, and messages can only be sent to U.S./Canada (+1) phone numbers. Both incoming and outgoing SMS messages count against your message segment limit. As applicable, incoming MMS messages are counted as 5 message segments each.
Available as an add-on to Marketing Hub Professional and Enterprise for U.S. customers only
Limit Increases
Ads Limit Increase
$100per month
Create 50 additional ad conversion events and 50 additional audiences that sync hourly between your HubSpot account and HubSpot-supported advertising accounts. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub
Reporting Limit Increase
$200per month
Increase your dashboards limit by 300, and create 3,000 additional custom reports for your team based on any metric in Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub. Purchase multiple limit increase packs for additional dashboards and custom report volume.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
API Limit Increase
$500per month
Increase your included API call volume for your integrations between your HubSpot account and other services. Each capacity pack will add an additional 1,000,000 calls per day on top of the API calls included in your base subscription tier. Additionally,your rate limit will increase to 250 requests per 10-second. Customers are allowed to purchase a maximum of two capacity packs.
Available as a limit increase to any edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Workflows Limit Increase
$200per month
Increase your included workflows volume for your HubSpot automations by 100 workflows. Purchase multiple limit increase packs for more volume. Maximum capacity of 10,000 workflows per account.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Lists Limit Increase
$200per month
Increase your included active list volume by 100 lists and your included static list volume by 100 lists. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Teams Limit Increase
$200per month
Increase your included teams limit by 100 teams. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Users Limit Increase
$200per month
Increase your included users limit by 500 users. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Custom Objects Limit Increase
$500per month
Define 10 more objects and store 1,000,000 more records across all your custom objects in HubSpot. Purchase multiple limit increase packs for more volume. Maximum capacity of 50,000,000 custom object records per account.
Available as a limit increase to the Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
E-signature Limit Increase
$60per month
100 additional e-signatures per account per month that any users with a paid Sales Professional Seat or Sales Enterprise Seat can pull from. Purchase multiple limit increase packs for more volume.
Available as a limit increase to Sales Hub Professional or Enterprise
Transcription Limit Increase
$250per month
Purchase 400 additional transcription hours to transcribe all your team's calls. Unused hours do not roll over into the following month. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Enterprise edition of Sales Hub or Service Hub
Domains Limit Increase
$100per month
Host content and create traffic analytics reports on one additional root domain. Purchase multiple limit increase packs to add even more root domains.
Available as a limit increase to the Enterprise edition of Marketing Hub, Service Hub, or Content Hub
Standard Sandbox Limit Increase
$750per month
Expand your testing capabilities in HubSpot with one additional standard sandbox account. Purchase multiple limit increase packs to add even more standard sandbox accounts.
Available as a limit increase to the Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Calling Minute Limit Increase
$50per month
Increase your account's calling minute limit by 1,000 minutes per month. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Professional or Enterprise edition of Sales Hub or Service Hub
HubSpot Phone Number Limit Increase
$25per month
Increase your phone number limit by 5 numbers per month. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Professional or Enterprise edition of Sales Hub or Service Hub
Video Limit Increase
$50per month
Increase your included number of videos with advanced features by 10 videos. Purchase multiple limit increase packs for more volume.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub, Content Hub, or Service Hub
WhatsApp Conversations Limit Increase
$70per month
Increase your account's WhatsApp Conversations limit by 1,000 conversations per month. Purchase multiple limit increase packs for more volume. Unused WhatsApp Conversations don’t roll over into the following month.
Available as a limit increase to the Professional or Enterprise edition of Marketing Hub or Service Hub
SMS Limit Increase
$15per month
Increase your account's SMS message segment limit by 1,000 per month, effective on your contract start date with this optional SMS limit increase. Purchase multiple limit increase packs for more volume, up to 10 million message segments. Unused message segments don’t roll over into the following month. Sending is only available from U.S.-based phone numbers, and messages can only be sent to U.S./Canada (+1) phone numbers. Both incoming and outgoing SMS messages count against your message segment limit. As applicable, incoming MMS messages are counted as 5 message segments each. Requires purchase of at least one of Service SMS, Marketing SMS 10DLC, or Marketing SMS Short Code Add-ons.
Available as a limit increase to Marketing Hub and Service Hub Professional and Enterprise for U.S. customers only.
Calculated Properties Limit Increase
$70per month
Increase your included calculated properties volume by 25. Purchase multiple limit increase packs for more volume. Maximum capacity of 500 calculated properties per account.
Available as a limit increase to the Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Custom Properties Limit Increase
$220per month
Increase your included custom properties volume by 500. Purchase multiple limit increase packs for more volume. Maximum capacity of 3,000 custom properties per object per account.
Available as a limit increase to the Professional and Enterprise editions of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Company, Deal, Ticket, Marketing Event, and Invoice Record Limit Increase
$1,100per month
Increase your included company, deal, ticket, marketing event, and invoice record volume by 1,000,000. Purchase multiple limit increase packs for more volume. Maximum capacity of 50,000,000 standard object records per account.
Available as a limit increase to the Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
CRM Contact Record Limit Increase
$1,700per month
Increase your included CRM contact record volume by 1,000,000. Purchase multiple limit increase packs for more volume. Maximum capacity of 50,000,000 CRM contact records per account.
Available as a limit increase to the Enterprise edition of Marketing Hub, Sales Hub, Service Hub, Content Hub, or Operations Hub
Technical Limits & Definitions
HubSpot's API Limits
The following limits apply to any of HubSpot'sAPIs. If you have questions about the APIs you can post them in thedeveloper forum.
250,000 API calls per day for all Free and Starter products (without the API Limit Increase)
650,000 API calls per day for all Professional products (without the API Limit Increase)
Up to 3,000,000 API calls per day (only with an Enterprise product and purchase of two API Limit Increases)
1,000,000 API calls per day for all Enterprise products (without the API Limit Increase)
190 requests per 10-second API rate limit for all Professional and Enterprise products (without the API Limit Increase)
250 requests per 10-second API rate limit (only with the Limit Increase)
100 requests per 10-second API rate limit for all Free and Starter products
Intervals of 5 minutes or more API polling limit
Up to 5% of total syncs failed API requests limit
100 requests per 10-second API rate limit per private app for all free and Starter products
150 requests per 10-second API rate limit per private app for all Professional and Enterprise products (without the API Limit Increase)
200 requests per 10-second API rate limit per private app (only with the API Limit Increase)
CRM Record Association Limits
50,000 associated objects per custom object (excluding engagements) for paying customers, or 10,000 for free accounts
50,000 associated tickets per company for paying customers, or 10,000 for free accounts
50,000 associated emails per contact, company, deal, and ticket for paying customers, or 10,000 for free accounts
50,000 associated objects of the same type (e.g., contacts per contact, companies per company, deals per deal, tickets per ticket)
50,000 associated deals per company for paying customers, 10,000 for free accounts
50,000 associated custom objects per other object type
50,000 associated contacts per company for paying customers, or 10,000 for free accounts
50,000 child companies per parent company for paying customers, or 10,000 for free accounts
50,000 associated deals per product
10,000 associated engagements (excluding email) per contact, company, deal, ticket, and custom object
10,000 associated tickets per contact
10,000 associated line items per deal
10,000 associated companies per ticket and contact
1,000 associated tickets per deal and engagement
10,000 associated deals per contact
1,000 associated deals per ticket and engagement
100 quotes per deal
1,000 associated custom objects per engagement
1,000 associated contacts per deal, ticket, and engagement
1,000 associated companies per deal and engagement
Other Technical Limits
2,500 users per account
100 domains per account
1 primary subdomain per content type, in addition to subdomains included as part of the product package (if any)
1,500 flexible URL mappings
10,000 static URL mappings
1,000 form submissions per contact
1,000 form fields per form
10,000 forms
10,000 collected forms
500 custom events, each with up to 50 properties
2,000 legacy events
1,000 values per picklist property
30,000 limit for contact profile update activities
1,000 live chat widgets
1,000 chatbots
10,000 assets per asset type per marketing campaign
100 email aliases
650 HubSpot-hosted email channels in the shared inbox
200 shared inboxes
Messages from live chat, chatbots, and team email can only be routed to users with a paid Sales Seat or Service Seat
50 hosted videos per account
20,000 calls-to-action across all accounts and product editions
1,000 contact or company records (combined) for free accounts
9 defined associations between each custom object type and other object types
1 million HubDB rows per account
1,000 HubDB tables per account
10,000 rows per HubDB table
Each individual HubDB table, CRM object, or custom object can be used as a dynamic personalization data source for a web page up to 10 times
500 folders
300 connected accounts for social media
10,000 organic social media posts per month
Post scheduling up to 3 years in advance
2,000 knowledge base articles
5,000 knowledge base tags per account
1,000 categories per knowledge base
50 customer experience surveys
50 NPS surveys
100 customer satisfaction surveys
100 custom surveys
1,000 custom goals
10,000 landing pages
10,000 website pages
100 blogs
10,000 blog posts
5,000 blog tags
2,000 blog authors
10,000 case studies
100 serverless function endpoints
1,000 design manager themes
5,000 design manager modules
5,000 design manager layouts
5,000 design manager templates
5,000 design manager files
2,000 design manager folders
10 invocations per page load for the following functions:
blog_authors
blog_popular_posts
blog_post_by_id
blog_recent_author_posts
blog_recent_posts
blog_recent_tag_posts
blog_recent_topic_posts
blog_tags
blog_total_post_count
content_by_id
content_by_ids
crm_associations
crm_object
crm_objects
hubdb_table
hubdb_table_row
hubdb_table_rows
menu
page_by_id
postal_location
topic_cluster_by_content_id
Helpful Definitions
A "content type" is a website, blog, landing page, email, or knowledge base.
An "object" is a single contact, company, deal, ticket, product, notes, one-to-one email, live chat, meeting, or task.
A "session" means interaction with your website by a single visitor in a single session.
An "engagement" is a note, meeting, task, or email (one-off sales and marketing emails).
Seat Types
A “seat” is the manner and level of access your users have to the subscription services. We offer different types of seats based on which subscription services you purchase.
Core Seats:A “Core Seat” for our paid subscription service provides a user with access to the features and tools in the subscription services they purchase, including Marketing Hub, Content Hub, Operations Hub, Sales Hub, and Service Hub subscriptions. Core Seats are available to Starter, Professional, and Enterprise customers; some Core Seats are included with the purchase of other Professional and Enterprise subscription services, as indicated in the pricing tables. Customers with Starter,Professional or Enterprise subscription services may purchase additional Core Seats at any time.
Core Seats (Starter):Core Seats (Starter) can be used to access any of your purchased Starter subscription services, including Marketing Hub Starter, Content Hub Starter, Operations Hub Starter, Sales Hub Starter, and Services Hub Starter subscriptions, as further described in this Product and Services Catalog. Customers with Starter subscription services may purchase additional Core Seats (Starter) at any time.
Core Seats (Professional):Core Seats (Professional) can be used to access your purchased subscription services in Marketing Hub Professional, Content Hub Professional, and Operations Hub Professional subscriptions. Customers with Sales Hub Professional and Service Hub Professional subscriptions may access some functionality of those products with a Core Seat (Professional); however, full Sales Hub Professional and Service Hub Professional functionality is only accessible with a Sales Professional Seat or Service Professional Seat, respectively. Customers with Professional subscription services may purchase additional Core Seats (Professional) at any time.
Core Seats (Enterprise):Core Seats (Enterprise) can be used to access your purchased Marketing Hub Enterprise, Content Hub Enterprise, and Operations Hub Enterprise subscriptions. Customers with Sales Hub Enterprise and Service Hub Enterprise subscriptions may access some functionality of those products with a Core Seat (Enterprise); however, full Sales Hub Enterprise and Service Hub Enterprise functionality is only accessible with a Sales Enterprise Seat or Service Enterprise Seat, respectively. Customers with Enterprise subscription services may purchase additional Core Seats (Enterprise) at any time.
Sales Seats:A “Sales Seat” provides a user with access to Sales Hub and access to use features for Sales Hub Professional and Sales Hub Enterprise. Sales Seat functionality also includes Core Seat access to your purchased Marketing Hub, Content Hub, and Operations Hub subscription(s), including any other features purchased and included in your subscription services. Customers with Professional and Enterprise subscription services may purchase additional Sales Seats at any time. Starter customers can access Sales Hub with Core Seat (Starter), as detailed in the Core Seat (Starter) description above.
Service Seats:A “Service Seat” provides a user with access to Service Hub and access to use advanced features for Professional and Enterprise subscription editions. Service Seat functionality also includes Core Seat access to your purchased Marketing Hub, Content Hub, and Operations Hub subscription(s), including any other features purchased and included in your subscription services. Customers with Professional and Enterprise subscription services may purchase additional Service Seats at any time. Starter customers can access Service Hub with Core Seat (Starter), as detailed in the Core Seat (Starter) description above.
View-Only Seats:A “View-Only Seat” allows a user to view the subscription services without making any changes to their account. Users with View-Only Seats may view records, dashboards, and other customer data; this includes viewing and filtering reports, but not saving reports. Users with View-Only Seats do not have the ability to create, publish, edit, or delete information in their account. Therefore, View-Only Seats cannot be used by your admin or super admin users. View-Only Seats are exclusively available to Starter, Professional, and Enterprise customers at no additional cost and are unlimited.
Mixed-Tier Customers:If you have a mix of Starter, Professional, and/or Enterprise subscription services, all Core Seats will have the highest level of access and features across your purchased subscription services and will be priced based on the highest level of your subscription services. For example,if a customer has Marking Hub Enterprise and Content Hub Professional, all Core Seats will have access to Enterprise-level features for Marketing Hub, Professional-level features for Content Hub, and the highest level of access to all other purchased subscription services features; all Core Seats will be priced at the Enterprise price point.
Partner Seats:If you work with a HubSpot Solutions Partner, you may add “Partner Seats” at no additional cost to you. You agree to grant or confirm a Partner Seat exclusively for HubSpot Solutions Partners you’re actively working with and who need this access to perform services in your subscription services; HubSpot will confirm, deny, or remove Partner Seats in our sole, reasonable discretion. You will notify us promptly of any unauthorized use of Partner Seats by following the instructions athttps://help.hubspot.com. You can learn more about our Solutions Partners in the HubSpot Solutions Directory athttps://ecosystem.hubspot.com/marketplace/solutions. Partner Seats are available to both HubSpot Solutions Providers and HubSpot Solution Partners.
For information on how to manage users in seats or decrease the number of any seat type added to your HubSpot account, please review the “HubSpot Seats” section of theProduct Specific Terms, as well as theHubSpot user permissionsknowledge base article.
Frequently Asked Questions
If I subscribe to Marketing Hub and use HubSpot's free tools, what's my technical contact limit in the HubSpot contacts database?
We will honor the higher limit and the tools run off of the same underlying database. That means if you subscribe to Marketing Hub and HubSpot's free tools, you could have up to 15 million objects, and contacts count as an ‘object’ in the HubSpot contacts database. If you purchase CRM Contact Record Limit Increase,you can increase your contacts database up to a maximum of 50 million contact object records. Remember that if you use HubSpot's free tools with Marketing Hub, the contacts you add to your contacts database end up in both places and could affect your contact tier pricing.
Do I have to pay for contacts?
Yes, if you subscribe to Marketing Hub. While there’s no charge for contacts you add to the free contacts database, if you subscribe to Marketing Hub - Marketing Contacts, you will be charged for marketing contacts as part of your fee for that product,even if they are added to the free contacts database. You will not be charged for non-marketing contacts. If you subscribe to legacy Marketing Hub, please visitthis pagefor details.
Where can I find more information about what these API limits mean?
No. Your email send limit is based on the number of contacts you purchase. For Marketing Hub - Marketing Contacts Starter, your email send limit is 5 times per contact per calendar month; for Marketing Hub - Marketing Contacts Professional,your email send limit is 10 times your contact tier per calendar month; and for Marketing Hub - Marketing Contacts Enterprise, your email send limit is 20 times your contact tier per calendar month. Email send limits for legacy Marketing Hub customers are described onthis page. If you need to send even more than that, you can purchase the Dedicated IP Add-On for unlimited email sends.
If I purchase two products that include the same features, does that mean the limits are additive? For example, if I subscribe to Sales Hub Professional and Service Hub Professional, which each include up to 3,000 minutes of calling per account per month, do I get up to 6,000 minutes of calling per account per month?
No. Limits arenotadditive across Hubs. So, in cases where a HubSpot account has more than one paid Hub with shared features, the upper limits listed in the tables above still apply. This means in the example of the calling feature in Sales Hub Professional and Service Hub Professional, the limit would be an aggregate of 3,000 minutes of calling per account per month.(Exceptions to this, which are additive, are: i) primary subdomains provided per content type, as we describe in the ‘Technical Limits’ above, and ii) audiences and ad spend if purchasing units of the Ads Add-On.)
If I subscribe to Marketing and/or Service Hub and use HubSpot's WhatsApp integration, how am I billed for additional conversations after I reach the 1,000 free conversations limit?
WhatsAppdefinesfour types of conversations (collectively “WhatsApp Conversations”). There are three business-initiated conversation categories (all of which require customer opt-in) and one user-initiated category:
Utility conversations (business-initiated):Utility conversations facilitate a specific, agreed-upon request or transaction, or update a customer about an ongoing transaction. These may include transaction confirmations, transaction updates, and/or post-purchase notifications.
Authentication conversations (business-initiated):Authentication conversations enable you to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges).
Marketing conversations (business-initiated):Marketing conversations include promotions or offers, informational updates, or invitations for customers to respond or take action.
Service conversations (user-initiated):Service conversations help you resolve customer inquiries.
Each of these types of WhatsApp Conversations count toward your consumption. Once you reach your consumption limit, Marketing and Service Hub Professional and Enterprise customers can purchase an add-on; Starter customers may elect to upgrade to a higher edition.
I’m subscribed to Marketing and/or Service Hub and want to use the SMS functionality. How are “message segments” counted in the add-ons and limit increases for SMS?
According to Twilio, which provides the underlying functionality for HubSpot’s SMS tool, when you send an SMS message containing more than 160 characters, the message is split into smaller messages for transmission. Large messages are split into 153-character "segments" and sent individually, then re-assembled by the recipient’s device. The effective character limit per segment is 153 rather than 160, because a data header must be included with each segment to ensure correct re-assembly.
For example, a 161-character message will be sent as two messages: one with 153 characters and a second with eight characters.
If you includenon-GSM-7 characters, such as emojis, those messages will be sent using theUCS-2encoding. Messages containing one or more UCS-2 characters can only contain up to 70 characters in a single, non-segmented message. UCS-2 messages of more than 70 characters will be split into 67-character segments.
You can view the number of message segments you have consumed in your SMS settings at any time.
Consulting Services
As stated in ourHubSpot Customer Terms of Service,unless we otherwise agree, consulting services are as described onhttps://legal.hubspot.com/hubspot-product-and-services-catalog(or other URL we designate), and will be delivered in English. You can find these descriptions below. We may periodically update this description page. There are some important general terms that relate to all of these descriptions, and you can find these in the general terms section below.
We may choose to change any personnel assigned to your account or the consulting services at any time for any or no reason. Unless otherwise agreed or specified in the applicable description, all consulting services are performed remotely. For consulting services performed onsite, (i) you will reimburse us our reasonable cost for all expenses incurred in connection with the consulting services and (ii) we may update the date and/or location at any time, regardless of whether a date and/or location is specified in your order. If we update the date and/or location after purchase, we will notify you. Consulting services are non-cancellable, and all fees for consulting services are non-refundable.
If there are a specific number of hours included in the consulting services purchased, those hours will expire as indicated below, which expiration period will commence upon purchase (the “expiration period”). If there are deliverables included in the consulting services purchased, it is estimated that those deliverables will be completed within the time period indicated as the delivery period below, which delivery period will commence upon purchase (the “delivery period”). If the consulting services provided are not complete at the end of the delivery period due to your failure to make the necessary resources available to us or to perform your obligations,such consulting services will be deemed to be complete at the end of the delivery period. If the consulting services provided are not complete at the end of the delivery period due to our failure to make the necessary resources availableto you or to perform our obligations, the delivery period will be extended to allow us to complete such consulting services.
Onboarding Services
Onboarding Foundations provides users with a paid seat access to a library of live workshops that will assist with the implementation of your HubSpot subscription. Workshops are only available for live viewing and not available on demand. Users with a paid seat may access workshops during the service delivery period,subject to eligibility requirements. We may adjust the date or time, by giving you notice at any time prior to the start of a workshop. Your purchase of Onboarding Foundations is non-cancelable and all fees paid are non-refundable,regardless of your actual attendance or participation in workshops. Licenses are non-transferrable once workshop attendance has occurred.
Delivery Period: 90 days from purchase Last Modified: June 1, 2023
Onboarding Foundations: For Partners provides users with a paid seat access to a library of live workshops that can assist with the implementation of your HubSpot subscription. Workshops are only available for live viewing and not available on demand. Users with a paid seat may access workshops during the delivery period,subject to eligibility requirements. We may adjust the date and/or time by notifying you prior to the start of a workshop. Your purchase of Onboarding Foundations: For Partners is non-cancelable and all fees paid are non-refundable,regardless of your attendance or participation in the workshops. Licenses are non-transferrable once workshop attendance has occurred.
Delivery Period: 90 days from purchase Last Modified: June 1, 2023
Marketing Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub Professional subscription. Marketing Hub Professional Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified: May 7, 2024
Marketing Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub Enterprise subscription. Marketing Hub Enterprise Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified: May 7, 2024
Sales Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Sales Hub Professional subscription. Sales Hub Professional Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 60 days from purchase Last Modified: May 7, 2024
Sales Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Sales Hub Enterprise subscription. Sales Hub Enterprise Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified: May 7, 2024
Service Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Service Hub Professional subscription. Service Hub Professional Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 60 days from purchase Last Modified: May 7, 2024
Service Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Service Hub Enterprise subscription. Service Hub Enterprise Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified: May 7, 2024
Website Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your website. The onboarding support will consist of phone conversations, email-based support, and any other activities related to setup and/or implementation. Website Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 90 days from purchase Last Modified: April 3, 2024
Professional Customer Platform Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Professional Customer Platform subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Customer Platform Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance,we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 120 days from purchase Last Modified: April 3, 2024
Enterprise Customer Platform Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Enterprise Customer Platform subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Customer Platform Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance,we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 120 days from purchase Last Modified: April 3, 2024
Premier Customer Platform Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Professional or Enterprise Customer Platform subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Customer Platform Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance,we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 150 days from purchase Last Modified: April 3, 2024
Service Extension consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your HubSpot subscription(s). The purchase of this service is reserved for customers who are reaching or have recently reached the end of their initial onboarding service delivery period and still require additional assistance. Service Extension is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription(s).
Delivery Period: 30 days from purchase Last Modified: May 7, 2024
Business Unit Extension consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of the HubSpot platform. Business Unit Extension is reserved for customers who purchase HubSpot's Business Units Add-On and would like to receive specialist guidance through their setup and configuration of business units not otherwise included in the scope of their selected onboarding service. Business Unit Extension is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of one additional Business Unit.
Delivery Period: 150 days from purchase Last Modified: May 7, 2024
Advanced Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to provide (i) assistance with the setup and/or implementation of your Professional or Enterprise subscription, (ii) business strategy and technical consulting on business processes, custom integrations, and roadmap planning, (iii) consulting for migration/importing of data from your CRM, and (iv) technical and business strategy consulting for using HubSpot with your existing technology stack in alignment with your business needs. Advanced Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your HubSpot subscription(s).
Delivery Period: 120 days from purchase Last Modified: May 7, 2024
(Formerly, Marketing Hub Advanced Onboarding)
Premier Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to provide (i) assistance with the setup and/or implementation of your Professional or Enterprise subscription, (ii) business strategy and technical consulting on business processes, custom integrations, and roadmap planning, (iii) consulting for migration/importing of data from your CRM, and (iv) technical and business strategy consulting for using HubSpot with your existing technology stack in alignment with your business needs. Premier Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your HubSpot subscription(s).
Delivery Period: 120 days from purchase Last Modified: May 7, 2024
(Formerly, Agency Onboarding or Partner Inbound Success Training)
Partner Onboarding consists of assistance with: (i) the implementation of the subscription service and methodology, (ii) how to deliver and/or sell inbound services, and (iii) how to grow client services. You and we will agree to the topics and amount of assistance necessary during initial kickoff.
Partner Onboarding is for HubSpot partners only.
Delivery Period: 180 days from purchase Last Modified: Nov. 1, 2019
Data Migration Consulting consists of (i) assistance evaluating existing data to determine which data to migrate to HubSpot, (ii) templates and consulting of mapping fields between HubSpot and legacy systems, (iii) one session to help with mapping a process into HubSpot, and (iv) help troubleshooting import errors. Data Migration Consulting is delivered remotely by a Customer Onboarding Specialist or equivalent HubSpot expert(s). If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 60 days from purchase Last Modified: Feb. 17, 2020
End-User Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with (i) creating a custom plan for your end user HubSpot tool onboarding, (ii) facilitating up to two (2) group session(s) with your team to review your organization’s HubSpot processes, and (iii) delivering up to one (1) planning session prior to team training session(s). End-User Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations and email-based support. This service is limited to twenty (20) or fewer software seats. If this number is exceeded, customers should purchase additional End-User Onboarding services or one of our professional services packages.
Delivery Period: 60 days from purchase Last Modified: May 7, 2024
(Available for purchase starting Oct. 1, 2024)
Users who purchase HubSpot Academy: Guided Onboarding will have access to live, cohort-based educational content, experiences, private HubSpot Community support, and in-app onboarding that focuses on helping customers get value from HubSpot quickly. During the delivery period, users can access all applicable benefits, resources,and offerings with the option to renew to maintain access. HubSpot reserves the right to adjust the delivery date or time of any of these offerings by giving you notice at any time prior to the start of the delivery period. Your purchase of HubSpot Academy: Guided Onboarding is non-cancelable and all fees paid are non-refundable.
Delivery Period: 1 year from purchase Last Modified: Sept. 18, 2024
HubSpot Training: Marketing Hub Fundamentals consists of a three (3) day training course delivered on the date and at the location specified in the applicable order. You will receive assistance during this training course with the implementation of your HubSpot subscription and the inbound methodology.
We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased,you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Marketing Fundamentals is non-cancelable and all fees paid are non-refundable,regardless of your actual attendance or participation.
Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order. Last Modified: Nov. 1, 2019
HubSpot Training: Solutions Partner Essentials will consist of a two (2) day training course delivered by the HubSpot customer training team or by a HubSpot customer training accredited trainer on the date and at the location specified in the applicable order. During this training course, we will provide you with assistance with the fundamental skills needed to be a Solutions Partner Program account manager working with HubSpot clients.
We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased,you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Solutions Partner Essentials is non-cancelable and all fees paid are non-refundable,regardless of your actual attendance or participation.
Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order. Last Modified: Oct. 12, 2021
Private Training will consist of up to 8 hours of live training delivered by the HubSpot customer training team via webinar. During this training course,we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process. Private training is delivered virtually and attendees are limited to the number of seats purchased.
Delivery Period: 120 days from the date of purchase Last Modified: June 1, 2023
Private Training: Additional Hours will consist of up to 2 hours of live training delivered by the HubSpot customer training team via webinar. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process.
Delivery Period: 120 days from the date of purchase Last Modified: June 1, 2023
Private Training: Onsite will consist of up to 8 hours of instruction delivered by the HubSpot customer training team on the date and at the location specified in the applicable order. The 8 hours are delivered in a full-day training. Travel and expenses for the trainer for 2 nights are included in the fee. Private training is delivered onsite andattendees are limited to the number of seats purchased. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process.
Onsite services subject to regional availability; each request is assessed for approval on a case-by-case basis at HubSpot's discretion. We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased,you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your training date,time or location once it has been agreed upon in the applicable order and travel has been booked by HubSpot. Your purchase of Private Training: Onsite is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.
Delivery Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024
Partner Private Training will consist of up to 8 hours of live training delivered by the HubSpot customer training team via webinar. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process. Private training is delivered virtually,and attendees are limited to the number of seats purchased.
Delivery Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024
Partner Private Training: Additional Hours will consist of up to 2 hours of live training delivered by the HubSpot customer training team via webinar. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process.
Delivery Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024
Partner Private Training: Onsite will consist of up to 8 hours of instruction delivered by the HubSpot customer training team on the date and at the location specified in the applicable order. The 8 hours are delivered in a full-day training. Travel and expenses for the trainer for 2 nights are included in the fee. Private training is delivered onsite, and attendees are limited to the number of seats purchased. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process.
Onsite services subject to regional availability; each request is assessed for approval on a case-by-case basis at HubSpot's discretion. We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased,you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your training date, time, or location once it has been agreed upon in the applicable order and travel has been booked by HubSpot. Your purchase of Partner Private Training: Onsite is non-cancelable,and all fees paid are non-refundable, regardless of your actual attendance or participation.
Delivery Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024
Migration Services
Website Migration: Setup includes (i) a consultation on marketplace, standard theme, or replatforming theme selection, (ii) a consultation on the design format of the migration, and (iii) the setup of that theme with branding and basic design based on the design format.
Setup will be charged as a one time fee and will require an approval of existing website content.
To receive this service, you must execute an order that includes this service and have an active subscription to Content Hub Professional or Enterprise. This service is only available in English.
The delivery period will run concurrently with Website Migration: Content Pages.
Delivery Period: 90 days from purchase Last Modified: April 3, 2024
Website Migration: Content Pages includes migration of selected website pages from your existing website platform into HubSpot’s software as further described below.
Migration of pages will be charged at our then-current list price. While we aim to have migrated website pages consistent with the design format identified in Website Migration: Setup, migrated website pages may deviate in style or format. Limitations apply to the types of website pages we can migrate,and we do not guarantee that we can migrate every website page requested.
To receive this service, you must execute an order that includes this service and have an active subscription to Content Hub Professional or Enterprise. This service is only available in English.
For the initial purchase of this service, customers will be required to also purchase the Website Migration: Setup service, and the delivery periods for both Website Migration services (Setup and Content Pages) shall run concurrently. After the initial purchase, customers can purchase Website Migration: Content Pages independently from Website Migration: Setup to add additional pages for migration by executing an order.
Delivery Period: 90 days from purchase Last Modified: April 3, 2024
Tech Service: Template Setup is a service available to Content Hub Professional and Content Hub Enterprise customers only and includes our assistance with the set-up of one set of website, landing page, and blog templates in your HubSpot portal in accordance with our then-current delivery model.
We will deliver this service upon your request after purchase and before the conclusion of the delivery period indicated below, so long as you meet the criteria described in the remainder of this paragraph. To receive this service, you must: (i) execute an order that includes this service, and (ii) provide all required information and requested approvals. In addition, to receive this service, your website must be live and publicly accessible using a standard browser.
This service does not include setup of purchased templates or content that is not yours or part of your live website. While we aim to have the set-up template consistent with the design of your website, the templates we set up may deviate in style or format from your website.
Delivery Period: 90 days from purchase Last Modified: April 3, 2024
HubSpot CRM Data Migration consists of a one-time service to migrate your data from a supported source platform into its target destination within HubSpot. Scope of the service includes:
Supported source CRM platforms:
Pipedrive
Zoho CRM
Copper
Dynamics365
ActiveCampaign
Mailchimp
Keap
Salesforce (Beta)
Supported objects included are:
Contact
Company
Deal (with deal pipelines)
Product (Zoho, Pipedrive)
Engagements:
Note
Call
Meeting
Task
Email (Pipedrive)
Parameters:
Single data source
Up to 500,000 records
No delta migrations
No custom objects
No data cleansing or transformations
Prior to purchasing HubSpot CRM Data Migration, you must undergo an assessment of your dataset to confirm that the service is appropriate for your requirements. This assessment will be provided free of charge through a HubSpot Marketplace application.
While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. HubSpot CRM Data Migration is delivered remotely.
Delivery Period: 60 days from purchase Last Modified: Sept. 18, 2024
Bronze CRM Data Migration consists of a one-time service to migrate your data from a supported source CRM platform into its target destination within HubSpot. Scope of the service includes:
Supported source CRM platforms:
Salesforce - no campaigns (see specific conditions below)
Insightly - attachments object excluded
Microsoft Dynamics
HubSpot
Close.io
Pipedrive
Zoho - no emails (tasks or messages)
Infusionsoft / Keap
Copper - no emails (tasks or messages)
Highrise
Capsule - no emails (tasks or messages)
Supported objects included are:
Contacts
Leads
Opportunities
Accounts
Notes - no enhanced notes (files)
Cases
Tasks
Tasks (emails)
Tasks (calls)
Products
Line items
Events
Attachments
Group proposed events
Feed items
Feed comments
Email messages
Campaigns (see specific conditions below)
Parameters:
Record limit of 350K records in total
No custom objects
Merging existing data stored in HubSpot with newly migrated data from a supported source CRM platform is not included.
Data filtering is not included (customer is expected to purge/archive data in their source systems that they do not want migrated).
The data has to be through the API. This service will not apply to any data that is in flat files.
Specific parameters if the source CRM platform is Salesforce:
Migratable attachments must be stored in the standard file cabinet. Attachments stored in another object (i.e. contracts) are not included.
Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. Moving the assets or campaign fields is not included.
Quotes/quote line items and pricebooks are not included.
If the API call limits on Salesforce are low, the migration may take longer.
Migrating workflows and reports are not included in scope.
Only data from plugin systems that is stored in a Salesforce standard object is in scope.
Data in formula fields may not transfer as expected.
While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Bronze CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.
Delivery Period: 60 days from purchase Last Modified: July 1, 2021
Silver CRM Data Migration consists of a one-time service to migrate your data from a supported source CRM platform into its target destination within HubSpot. Scope of the service includes:
Supported source CRM platforms:
Salesforce - no campaigns (see specific conditions below)
Insightly - no attachments
Microsoft Dynamics
HubSpot
Close.io
Pipedrive
Zoho - no emails (tasks or messages)
Infusionsoft / Keap
Copper - no emails (tasks or messages)
Highrise
Capsule - no emails (tasks or messages)
Supported objects included are:
Contacts
Campaigns (see specific conditions below)
Leads
Opportunities
Accounts
Notes - no enhanced notes (files)
Cases
Tasks
Tasks (emails)
Tasks (calls)
Products
Line Items
Events
Attachments
Group proposed events
Feed items
Feed comments
Email messages
Up to 2 custom objects (So long as supported. Includes moving the data into custom objects.)
Parameters:
Record limit of one (1) million in total
Up to 2 custom objects provided that they are supported
Merging migrated data with existing HubSpot data is included
Data filtering from source system to be migrated is included
The data has to be through the API. This service will not apply to any data that is in flat files.
Specific parameters if the migrating CRM is Salesforce:
Classic notes (API) vs. enhanced notes (files): Enhanced notes are not in scope. Classic notes are included in scope.
If any attachments are stored in another object such as “contracts,” etc. and not in the standard file cabinet, migration services are not in scope.
Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. If the assets or campaign fields need to be moved, additional fees may be required.
Quotes/quote line items and pricebooks are not in scope.
If the API call limits on Salesforce are low, the migration may take longer.
Migrating workflows and reports are not included in scope.
Only data from plugin systems that is stored in a Salesforce standard object is in scope.
Data in formula fields may not transfer as expected.
While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Silver CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.
Delivery Period: 60 days from purchase Last Modified: Aug. 3, 2021
Gold CRM Data Migration consists of a one-time service to migrate your data from a supported source platform into its target destination within HubSpot. Scope of the service includes:
Supported source CRM platforms:
Salesforce - no campaigns (see specific conditions below)
Insightly - attachments object removed
Microsoft Dynamics
HubSpot
Close.io
Pipedrive
Zoho - no emails (tasks or messages)
Infusionsoft / Keap
Copper - no emails (tasks or messages)
Highrise
Capsule - no emails (tasks or messages)
Supported objects included are:
Contacts
Campaigns (see specific conditions below)
Leads
Opportunities
Accounts
Notes - no enhanced notes (files)
Cases
Tasks
Tasks (emails)
Tasks (calls)
Products
Line items
Events
Attachments
Group proposed events
Feed items
Feed comments
Email messages
Up to 2 custom objects (so long as attainable and includes moving the data into custom objects)
Parameters:
Greater than 1 million records in total
Fewer than 5 million records
Up to 4 custom objects
Merging migrated data with existing HubSpot data is included
Filtering of migratable data from a supported source CRM platform is included
Salesforce backup files are included
Specific parameters if the migrating CRM is Salesforce:
Classic notes (API) vs. enhanced notes (files): Enhanced notes are not in scope. Classic notes are included in scope.
If any attachments are stored in another object (such as “contracts,” etc.) and not in the standard file cabinet, migration services are not in scope.
Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. If the assets or campaign fields need to be moved, additional fees may be required.
Quotes/quote line items and pricebooks are not in scope.
If the API call limits on Salesforce are low, the migration may take longer.
Migrating workflows and reports are not included in scope.
Only data from plugin systems that is stored in a Salesforce standard object is in scope.
Data in formula fields may not transfer as expected.
Prior to purchasing Gold CRM Data Migration,you must undergo an assessment of your dataset to confirm that the service is appropriate for your requirements. This assessment will be provided free of charge and may be performed by a third-party service provider. You may be required to provide us or the third-party service provider with access to your source CRM platform in order to perform the assessment.
While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Gold CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.
Delivery Period: 60 days from purchase Last Modified: July 1, 2021
Strategic Consulting Services
Inbound Consulting: Standard consists of a guided service delivered by an inbound consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to six (6) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 60 days from purchase Last Modified: April 4, 2022
Inbound Consulting: 1 Day includes a one (1) day strategy session of your choosing delivered onsite and is limited to ten (10) or fewer attendees. If this number is exceeded, additional fees will apply.
Delivery Period: 90 days from purchase Last Modified: June 1, 2023
Inbound Consulting: Monthly consists of up to one (1) hour of consulting with an inbound consultant or equivalent HubSpot expert(s) per month. Sessions will be delivered remotely. Unused time will expire at the end of each month and will not carry over.
Delivery Period: The shorter of the period for which Inbound Consulting: Monthly is purchased, or one (1) year Last Modified: March 1, 2023
Inbound Consulting: Ongoing consists of up to five (5) hours of remote access per month to an inbound consultant or equivalent HubSpot expert(s) for strategic support and project guidance related to your HubSpot subscription. Five (5) hours of total support may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.
Inbound Consulting: Ongoing also includes a strategy review or equivalent deliverable agreed upon by the customer and consultant in writing, delivered up to 4 times over the annual subscription period but no more frequently than every 3 months.
Delivery Period: The shorter of the period for which Inbound Consulting: Ongoing is purchased, or one (1) year Last Modified: March 1, 2023
Inbound Consulting: Advanced consists of a guided service delivered by an inbound [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to ten (10) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 75 days from purchase Last Modified: April 4, 2022
Inbound Consulting: Premium consists of a guided service delivered by an inbound [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to twelve (12) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 90 days from purchase Last Modified: April 4, 2022
Premium Consulting consists of up to ten (10) hours of remote access per month. This consists of:
Up to five (5) hours of remote access per month to an inbound consultant or equivalent HubSpot expert(s) for strategic support and project guidance
Up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for general technical support related to your HubSpot subscription
Ten (10) hours of total support includes phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.
Premium consulting also includes a combined strategy review, or equivalent deliverable agreed upon by the customer and consultant in writing, delivered up to 4 times over the annual subscription period, but no more frequently than once every 3 months.
Delivery Period: The shorter of: the period for which Premium Consulting is purchased, or one (1) year Last Modified: March 1, 2023
Custom Consulting Services will be as described in the applicable order form or statement of work.
Delivery period and/or expiration period will be as stated in the applicable order form or statement of work. Last Modified: Dec. 30, 2014
HubSpot Implementation Consulting consists of access to a HubSpot consultant to assist you and/or, if applicable, a HubSpot Solutions Partner contracted by you, in developing outcomes related to the use of your HubSpot subscription, and providing guidance on how to achieve those outcomes during your implementation, which may include phone conversations, email-based support, prep work, and any other activities related to the service. This service consists of up to eighty (80) service hours, which will be distributed across the duration of the delivery period. For the avoidance of doubt, where HubSpot is assisting a HubSpot Solutions Partner contracted by you, HubSpot will have no oversight or responsibility of the overall delivery of the service and/or deliverables and is simply acting in a consultative role to assist the partner.
Delivery Period: 180 days from purchase Last Modified: April 3, 2024
Technical Consulting Services
Technical Consulting: Standard consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to eight (8) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 60 days from purchase Last Modified: May 1, 2023
Technical Consulting: 1 Day includes a one (1) day training and/or technical session delivered onsite and is limited to ten (10) or fewer attendees. If this number is exceeded, additional fees will apply. Travel expenses are not included.
Delivery Period: 90 days from purchase Last Modified: Jan. 30, 2018
Technical Consulting: Ongoing consists of up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for general technical support and project guidance related to your HubSpot subscription. Five (5) hours of total support may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.
Delivery Period: The shorter of the period for which Technical Consulting: Ongoing is purchased, or one (1) year Last Modified: Nov. 1, 2021
Technical Consulting: Advanced consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes.This service consists of up to twelve (12) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 90 days from purchase Last Modified: May 1, 2023
Technical Consulting: Premium consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to sixteen (16) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 120 days from purchase Last Modified: May 1, 2023
Technical Consulting: Operations Hub Programmable Automation consists of a guided outcome-based service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in the launch of one HubSpot workflow-based process utilizing programmable automation features (coded actions and webhooks). This service will be delivered remotely to its recommended outcome or limited to six (6) hours of total support, which will consist of phone conversations, email-based support, and any other activities related to the service outcome.
Delivery Period: 90 days from purchase Last Modified: June 1, 2021
Technical Consulting: Operations Hub Data Sync consists of a guided outcome-based service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you to get Operations Hub data sync enabled for one connected system syncing with your HubSpot database. This service will be delivered remotely to its recommended outcome or limited to six (6) hours of total support, which will consist of phone conversations, email-based support, and any other activities related to the service outcome.
Delivery Period: 90 days from purchase Last Modified: June 1, 2021
Technical Consulting: For Solutions Partners is a service which is exclusively available and catered to HubSpot partners and consists of up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for general technical support and project guidance related to partners’ HubSpot use. Five (5) hours of total support per month may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.
Delivery Period: The shorter of the period for which Technical Consulting: For Partners is purchased, or one (1) year Last Modified: June 1, 2023
Migration Consulting: 4 Hour consists of up to four (4) hours of consultative or technical discussions or offline work delivered remotely.
Expiration Period: 90 days from purchase Last Modified: March 3, 2020
Partner Technical Accelerator consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you by providing 16 hours of in-depth training consisting of both live sessions and self-paced training. When the training concludes, we will support the partner with up to an additional 4 hours of consulting. This service consists in total of up to 20 hours of total support,which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024
We aim to be transparent about our product packaging and the limits that apply, so we hope you find this catalog useful. Please note that the fees we provide here are subject to applicable taxes and that all purchases are subject to theHubSpot Customer Terms of Service.
We periodically update this catalog by posting a revised copy at legal.hubspot.com/hubspot-product-and-services-catalog, so please check back here for current information. If you’re looking for definitions of the terms used here, see the ‘Other Technical Limits and Definitions’ above or ourHubSpot Customer Terms of Service.
If you have any questions, please contact your HubSpot representative or contact our sales team at+1 888-482-7768.