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Chapter 0: How to quickly establish trust with customers? -
0.1: Please join the learning community of this course -
0.2: Course outline -
0.3: The importance of trust in marketing -
0.4: Process of building customer trust -
0.5: Three levels of customer trust -
0.6: cognitive trust -
0.7: Emotional trust -
0.8: Behavioral trust -
0.9: Ways for individuals to build customer trust