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Self-Help Home -
Ordering
Ordering
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Items with a quantity limit will reset after 48 hours. Limits are tracked by account, payment method, phone number, etc. Cancelled orders do not count towards your limit. -
Ordering an out-of-stock item When an item is out of stock, you can either select backorder, or if available; the Auto-Notify button, in which we will email you as soon as we receive more inventory. -
Ordering by phone, fax, email or mail Although we don't take orders by fax, chat, email or mail; the easiest way to place an order is to check out using our online shopping cart. -
Newegg Subscription Program Terms & Conditions Please see here for Newegg Subscription Program Terms & Conditions. -
Environmental Handling Fees (EHF) Several provinces have enacted regulations which impose environmental handling fees ("EHF") on purchases of certain consumer electronic products. EHF amounts vary by province. -
Sales tax (GST, PST and HST) Newegg.ca charges GST and HST, PST, RST, or QST, if applicable, on all sales as required by law. -
Sales Tax exemption To be exempt from Sales Tax or renew your tax exemption, please send an email along with your tax exempt... -
Checking the status of an order on the Newegg app You will be notified via email once your order has been created as well as once your order has shipped. -
Why can’t I cancel my order? If you can't cancel your order and don't see that option available, then the order is now past or in the packaging stage. However you do have a few options. -
View or print your invoice After your order is processed, you can access an electronic copy of your invoice directly within your account. You can...