Jumia Online Shopping 4+
The online shop you can trust
Africa Internet Group
Designed for iPad
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Free
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Screenshots
Description
What’s New
Ratings and Reviews
Jumia need to develop their app on the side of payment
Jumia need to develop their app on the side of payment. Not everybody are using debit card to purchase their product, at least they should be able to add a direct bank transfer on the app for a second option in order for non card user to send money directly for shopping via the app and boom order made easy for us.
Now let me explain. What I mean is this; on the option of using debit card, they should add bank transfer so every user can choose their respective bank and enter their account number with the total amount of the order and Jumia will debit the respective amount on the purchase.
Developer Response
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Hello Falola! Thank you so much for taking the time to review our app. Of course all your remarks and suggestions are always welcomed. They will be forwarded to the app team.. and please be assured that we're incorporating our customers feedback to improve the app and our services in general.
Read before you download
This app isn’t perfect but it’s the best you can get right now regarding E commerce in the underdeveloped world. However, they have the same issues that plague every other third world business. Once they dominate they begin to get complacent, I ordered a cocktail shaker set today and it turned out incomplete without the shaker itself and all t hey could tell me was to wait about 6 days before I can hear from them regarding this issue. I went back on the app to give the order a rating it deserved only to find out the order no longer exists on the platform, so the merchant was a scammer and what’s shocking is that he/she was allowed to sell on the platform, kinda shows the level of scru tiny they give their merchants. I’ll still make my orders on Jumia, until we get a Jumia killer that is. It’ll happen eventually.
A piece of advice to anyone lucky enough to read this before downloading, do not buy any product that doesn’t have at least 5-10 verified purchase ratings on the product. This way you know that’s a legitimate seller, make sure you find out about the merchant’s ratings as well. Don’t purchase without doing this or you’ll regret it because their customer service is very poor and you’ll lose whatever’s left of your product and if luck’s on your side you might get a refund. Hopefully we get a real Jumia competitor to put these guys on their toes.
Developer Response
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Hello! We at Jumia have a rigorous quality check process, hence this usually doesn't happen. We take your feedback and for such unfortunate instances we have an easy & quick return policy if you are unhappy with the item (click "Account" ==> "My Orders") to request a return or share your order details @: jumia.online.shopping@jumia.com
No good customer relation
I bought a smart Tv on Jumia sometimes around October it got delivered the third day I was impressed, after few month I gave the tv to my brother purchased another on the 5th of June that got delivered the next day, on the 12th of June i noticed the remote stopped working, I called I texted I did almost everything, they didn’t respond to me.. I bought a 177k smart Tv that has been useless since then.. I was a regular buyer on Jumia.. but have promised myself I’ll never use the app anymore in my life.. my tv has been useless for 1 week now.
Developer Response
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Hello! We're sorry if you're having an unpleasant experience on the app and we'd be more than glad to help. Kindly contact us with more details at: jumia.online.shopping@jumia.com to look into this for you and make things right. Looking forward to hearing from you.
App Privacy
Data Used to Track You
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Identifiers -
Usage Data -
Diagnostics
Data Not Linked to You
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Identifiers -
Usage Data -
Diagnostics
Information
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Seller -
AFRICA ECOMMERCE SERVICES -
Size -
46.2 MB -
Category -
Shopping -
Compatibility -
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iPhone -
Requires iOS 14.0 or later.
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iPad -
Requires iPadOS 14.0 or later.
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iPod touch -
Requires iOS 14.0 or later.
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Mac -
Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
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Apple Vision -
Requires visionOS 1.0 or later.
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Languages -
English, Arabic, French -
Age Rating -
4+ -
Copyright -
© Jumia | Africa E-Commerce Services 2021 -
Price -
Free