To be kicked

ETC was originally a good thing to facilitate charging on the highway. I installed it last year. Although I used a stored value card before, it needs to be recharged before consumption, but it is always more convenient than cash. The only inconvenience is to recharge in advance. But in fact, it's OK. It only takes a few minutes to recharge, because it can be directly operated on the mobile phone. In addition, there is a discount. I was trapped before and bought a car with a discount of 98%. Later, I found out that the car had a discount of 95%. I decided to replace it. I changed it to a credit card.

Since January 1, 2020, the provincial charges have been canceled, and the system has also been switched. The problem will follow. First of all, the bill is not uploaded in two working days as the official said. I ran at a high speed on January 4, but now I still can't see the record on the 14th.

There were two deductions from the bank today. I don't know where they were. The ETC system cannot be queried at all. See the figure below:

Is it changed to monthly settlement? Then there is really a problem. I will ask you for it in a month? At present, the most common problem is that fees are deducted more frequently, and there are repeated deductions. Once encountered, it is not that money that is wasted, and it may take more time to ask for it.

Is this a benefit project? At least I can't understand! Don't you know that you didn't think about it before you switched the system? When you leave the expressway toll station, you will see the toll of the last section of the road (usually a few cents or a few cents). You have no idea how much the whole journey is.

Since gantry charging can be done, is it technically difficult to collect all these data and display them at the exit?

Then I contacted ETC customer service, which can totally piss you off...

I don't know where I got the courage to tell the user that I could see the bill after waiting for 2 hours, but I had to wait for 10 days. Still can't see

Contacting online customer service, I kept telling me that I was busy. After waiting for several hours, I finally got connected, but as long as I replied, I would tell you that I was busy. Then tell me to try the next day. I try every day. I can't see it any day...

If it goes on like this, I would rather unplug the card than use it, rather than the 0.5 discount. It's just the ETC that is blocking you!