Operation method
The title of the title summary generally has two forms: one is the official document title; One is non official document title. The official document title consists of the unit name, time, reason and language, such as the Work Summary of ×× Company in the Half Year of 2016, and some only write the Work Summary. Non official document titles are more flexible, such as "The Successful End of XX Event". Any article or practical article is the same, and the title needs to be centered.
The preface is written in a variety of ways. Generally speaking, it is written from three aspects: 1. Summarize the main situation and achievements; 2. Introduce the basic situation of the work; 3. Summarize the purpose and method of the work.
The main body is the core part of the summary, which includes practices and experiences, achievements and problems, experiences and lessons. This part requires a deep and thorough analysis of the causes, conditions, practices, and root causes and lessons of problems on the basis of a comprehensive review of the work, and reveals the regularity in the work. Review should be comprehensive and analysis should be thorough. The contents of different types of summaries are focused. The main body of comprehensive summary includes two levels, namely achievements and experience, existing problems and lessons.
The conclusion work summary can summarize the full text, explain the effect of good experience, and put forward the direction of future efforts or suggestions for improvement. For example: 1. Summarize the accumulated experience; 2. Recognize the shortcomings in the work and put forward suggestions for improvement; 3. Show determination and look forward to the future.
Fan Wen, Director of Sales Department, Work Summary Distinguished leaders and colleagues: Hello! First of all, on behalf of all the employees of the Marketing Department, I would like to say goodbye to you. I wish all my colleagues a happy cooperation and good luck in the new year! I joined the Marketing Department at xxx, and was appointed as the director of the Marketing Department at xxx. I spent two years with the company. Now I will report on my work during this period, and I sincerely ask you to give me more valuable opinions and suggestions on my work. Our marketing department is mainly engaged in telephone business with the assistance of network. The early stage is to find interested customers through every call we make. To establish a trusted relationship, communicate with each customer. Let them feel from the bottom of their hearts that we are always serving them, that we are mainly helping them, and that we carry out our work in the principle of "we must do what we can, and we can do as much as possible in coordination". In this way, when the business work is basically completed, we can not only meet their needs, but also get the benefits we deserve. And through our products, our services win their trust. Get the opportunity to cooperate next time. Just like before and after the Spring Festival, the staff of our department connected their work very well, without any interference from external factors, so that they could do a good job at a special stage. Whether it is customer tracking or service, they can still adhere to their heart and use quality to do things. The work and tasks for 2010 have been determined. All plans have been implemented, and it is inevitable to do things in strict accordance with the plan. I believe that even if we encounter problems in the future, we will choose the fastest and best way to solve them. In 20xx, I came here in ignorance. I am also deeply stressed and at a loss. But I met a good leader and a team that belongs to me. Their help and tolerance are important factors for my personal growth at this stage. It is also the year that I gained the most from my understanding of life and work during my work. The past is past. Every year is a new starting point, a new beginning.