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What to do if Taobao cannot confirm the receipt and evaluation

Happy heart
Favorable reply

After online shopping, I received the goods. When I confirmed the receipt, I found that the computer did not have a digital certificate installed.
The payment password cannot be entered and the receipt cannot be confirmed. The following describes how to solve this problem.

Operation method

Continue to confirm the receipt according to the procedure, arrive at the digital certificate prompt page, and click to install the digital certificate.

Before installation, you need to upgrade the digital certificate control to continue. The installation system indicates the next step.

After clicking Download, the system will download automatically.

After downloading, click Install Now.

The system immediately enters the installation program, and click Start Installation.

The installation process is fast, and then click Finish.

Then go back to the installation interface of installing digital certificates, and click to install.

Then confirm the mobile phone verification code, and finally click Submit to complete. Then we can confirm the receipt.

hot tip

Users who are not digital certificate users can upgrade to users. This installation is for security reasons.

Happy heart 2024-05-23 06:02:52
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