The process for resolving Alipay collection disputes is as follows:
1. Open Alipay and click My in the lower right corner
2. After clicking My, my interface appears. To find my customer service, click My Customer Service
3. After entering my customer service interface, if there is no problem to be solved, click [Online Consultation] in the lower right corner
4. After entering the online consultation interface, enter relevant questions, such as [Alipay Collection Exception], and perform corresponding operations according to customer service prompts.