The steering wheel cannot be turned because the locking function of the car steering wheel is activated. The way to remove it is to step on the brake, hold the steering wheel with your left hand, shake it slightly, and shake the key with your right hand at the same time to unlock it.
If you turn the steering wheel when the car is turned off, the steering wheel will lock automatically and cannot be started. This is a normal situation, as long as you turn the steering wheel and start the vehicle at the same time.