1. New Public Service Theory is a book published by China Renmin University Press. The author is Robert B. Denhart, Jenny 5. Denhart.
2. New public service theory? New public management? Taking "three E's" as the basis of their own values, they ignored the requirements of people in public management for fairness, and were unable to shoulder the political responsibility of public administration to safeguard democracy and fairness, nor the responsibility of achieving moral standards.
3. The consumers of public services are not only "customers", but also "citizens".
