If the liability has been determined, the insurance company should be notified to determine the loss within 48 hours, otherwise the insurance company can refuse to compensate.
 After the general traffic accident identification letter is issued, if the parties dispute the compensation for traffic accident damages, and all parties unanimously request the traffic management department of the public security organ for mediation, they shall submit a written mediation application within 10 days from the date of receiving the traffic accident identification letter.
 There are three ways to solve the problem after both parties have received the letter of responsibility determination for traffic accidents. One is to negotiate by themselves, the second is that both parties unanimously request the traffic police to mediate, and the third is to file a civil lawsuit to the court.
 [Legal basis] According to Article 74 of the Road Traffic Safety Law, the parties concerned may request the traffic management department of the public security organ to mediate a dispute over compensation for damage caused by a traffic accident, or directly file a civil lawsuit with the people's court.
 After mediation by the traffic management department of the public security organ, if the parties fail to reach an agreement or fail to perform the mediation statement after it comes into effect, the parties may bring a civil lawsuit to the people's court.