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Can Taobao Sanwu products be compensated

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Can Taobao Sanwu products be compensated


        

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  • 2024-06-16 18:00:49

    Taobao Sanwu products can be compensated. Sanwu products should not have appeared in the market. If you unfortunately buy Sanwu products, you can not only claim compensation, but also ask the other party to return them. However, whether they can be exchanged or not is suggested that the party concerned can handle it according to the specific situation. If both compensation and exchange are made through negotiation, it is also possible. When purchasing the three no products, consumers can claim compensation from the seller or manufacturer, usually in the following ways: 1. negotiation and reconciliation. 2. complaint mediation. After a consumer rights dispute occurs between consumers and operators, request the Consumer Protection Commission to mediate, that is, a third party will persuade, communicate and reconcile the parties to the dispute, So as to facilitate both parties to reach a settlement of disputes. 3. Administrative appeal After the rights and interests dispute between consumers and operators occurs, they can request the relevant administrative departments to resolve the dispute. It is efficient, fast and powerful. When consumers decide to appeal, it is generally in written form, with requirements, reasons and relevant factual basis specified. If a settlement is reached with the operator, the appeal can be withdrawn and the relevant administrative department can be requested to make a mediation statement. 4. If a consumer's legitimate rights and interests have been infringed upon in bringing a lawsuit, he or she may bring a lawsuit to the people's court and request the court to conduct a trial in accordance with legal procedures. The action brought by consumers due to infringement of their legitimate rights and interests belongs to the category of civil action.

    Legal basis

    Article 27 of the Product Quality Law of the People's Republic of China, the marks on the product or its package must be authentic and meet the following requirements: (1) There must be a product quality inspection certificate; (2) Product name, name and address of manufacturer marked in Chinese; (3) If it is necessary to indicate the product specification, grade, name and content of the main ingredients according to the product characteristics and use requirements, it shall be indicated in Chinese accordingly; If it is necessary to let consumers know in advance, it shall be marked on the outer package or provide consumers with relevant information in advance; (4) For products to be used within a time limit, the production date and safe use period or expiration date shall be clearly marked in a prominent position; (5) If the product is used improperly, which is likely to cause damage to the product itself or may endanger the safety of human life and property, warning signs or warning instructions in Chinese shall be provided. Naked food and other products that are difficult to attach labels according to the characteristics of the products may not be attached with product labels.

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