Tourists can claim compensation from travel agencies and insurance companies in case of accidents during their travel. The claim items mainly include medical expenses, work delay expenses, nursing expenses, transportation expenses, accommodation expenses, hospitalization board expenses and necessary nutrition expenses; If it causes disability, it may also claim disability compensation, disability auxiliary device fees, etc.
Legal basis
Article 12 of the Tourism Law, tourists have the right to request assistance and protection when their personal and property safety is in danger. Tourists who are injured in person or property have the right to compensation according to law. Article 79 Tourism operators shall strictly implement the laws, regulations, national standards and industrial standards on the management of production safety and fire safety, meet the corresponding conditions for production safety, and formulate a safety protection system and emergency plans for tourists. Tourism operators shall carry out regular emergency rescue skills training for employees who directly provide services to tourists, conduct safety inspection, monitoring and evaluation of the products and services provided, and take necessary measures to prevent hazards. Tourism operators shall take corresponding security measures when organizing and receiving tourists such as the elderly, minors and disabled people.
