E-commerce consumers enjoy the following rights: 1. The right to enjoy personal and property security when purchasing and using goods and receiving services. 2. The right to know the true situation of the goods purchased or used or the services received by them. 3. The right to choose goods or services independently. 4. The right to fair dealing. 5. The right to obtain compensation for personal or property damage caused by the purchase or use of goods or the receipt of services. 6. The right to establish social organizations to safeguard their legitimate rights and interests according to law. 7. The right to acquire knowledge about consumption and consumer protection.
Legal basis
Article 7 of the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests
Consumers have the right to protect their personal and property safety when purchasing and using goods and receiving services. A consumer shall have the right to require that commodities and services provided by a business operator meet with requirements for the safety of person and property.