If the quality problem of a product requires repair, replacement or return of the product, which has caused losses to consumers who have purchased the product, the seller shall compensate for the losses. According to the provisions of the Product Quality Law, if the product sold by the seller has a general quality problem, that is, the seller should bear the responsibility for product quality, and the seller should be responsible for repair, replacement, and return of goods; Where losses are caused to consumers who purchase products, the seller shall compensate for the losses.
According to the relevant laws and regulations of our country, if the product defect endangers the personal and property safety of others, the infringee has the right to request the producer and seller to bear the tort liability of stopping the infringement, removing the obstruction, eliminating the danger, etc.
Legal basis
Article 1205 of the Civil Code of the People's Republic of China [Ways of assuming liability for endangering the personal and property safety of others] If the personal and property safety of others is endangered due to product defects, the infringed person has the right to request the producer and seller to assume tort liability such as stopping the infringement, removing the obstruction, and eliminating the danger.
