The way to complain about the beauty salon is to complain to the health department or the industrial and commercial department, which can be by phone, letter or email. If the beauty salon has handled the industrial and commercial business license, and there are indeed violations of the legitimate rights and interests of consumers or acts, the relevant departments will generally revoke the license and fine.
Legal basis
Article 39 of the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests
Where a dispute arises between a consumer and a business operator over the rights and interests of consumers, it may be settled through the following channels:
(1) Negotiate and settle with the operator;
(2) Request the consumer association or other mediation organizations established according to law to mediate;
(3) Complaints to relevant administrative departments;
(4) apply to an arbitral body for arbitration in accordance with the arbitration agreement reached with the business operator;
(5) Bring a lawsuit to the people's court.