Once encountering this situation, we should learn to use laws to safeguard our rights and resolutely resist unreasonable consumption routines. Communication companies should also follow the standards and not change the consumption system at will. Article 18 of the Measures for the Administration of Code and Number Resources in Telecommunication Networks of China stipulates that "after obtaining the right to use code and number, telecom operators shall not auction user number resources without the approval of the competent telecommunications department, and shall not charge users with a number selection fee or occupancy fee". At the same time, this provision also makes it clear that only the competent telecommunications department can assign code numbers by means of assignment, random selection and auction after the code number applicant is allowed to use the code number resources. Moreover, "the management measures for code resource auction shall be formulated by the Ministry of Information Industry separately". It can be seen from the above that the telecom operators unilaterally force users to pre deposit the phone bill and force users to spend the minimum monthly consumption, which is not only a standard contract, "overlord clause", but also suspected of exceeding their authority. The relevant departments of the State should take measures to protect the legitimate rights and interests of consumers.
 Then the latest method to cancel the hot number agreement
 There are two ways to cancel the smart number protocol. The first is to pay a certain amount of liquidated damages to the telecommunications company. Because the user has signed a usage agreement with Telecom, now the user wants to cancel the contract in advance, which is a breach of contract. The minimum consumption can be cancelled by paying a certain amount of liquidated damages. The second is to complain to the Ministry of Industry and Information Technology. Because the contract term is too long, which is unfair to consumers, you can complain and cancel it.
 To sum up, once encountering this situation, we should learn to use laws to safeguard our rights and resolutely resist unreasonable consumption routines. Communication companies should also follow the standards and not change the consumption system at will. Do you understand?
 Measures for Management of Telecommunication Network Code Resources
 Article 18 After obtaining the right to use codes and numbers, a telecommunications business operator shall not auction user number resources without the approval of the competent telecommunications department, and shall not collect a number selection fee or an occupancy fee from users.