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Ctrip hotel Tongxiang Hotel Wuzhen Golden Waterfront Junlan Resort

Wuzhen Golden Waterfront Junlan Resort

No. 8, Qingzhen Road, Tongxiang, 314501 Show Map

Decoration: 2020 Located in the middle of Wuzhen Dongxizhai Scenic Area, Junlan Resort on Wuzhen Golden Waterfront is surrounded by a quiet and natural environment, allowing you to feel free from the hustle and bustle. See more

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four point seven branch very good

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Front desk is friendly Provide pick up and drop off

The room is spacious and bright, comfortable and tidy, with complete facilities. The surrounding environment is good, and there is a free parking lot, which is very convenient. But when it comes to service, it's a bit of a formality. We could have driven to the scenic spot by ourselves. The hotel said there was a car to pick us up. Because several elderly people went with us, they were afraid it would be difficult to park, but the result was unpleasant. They said they would make an appointment in advance when and where to pick us up. But they waited for a long time in the rain. They called to ask the driver because they were busy and still had to wait for 20 minutes, I took two taxis back to the hotel for fear that the old man would get sick in the rain. It was a pleasant trip, but I was a little unhappy.

29.09 km

13 km from the city center

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Pick up service | 24-hour front desk | Conference hall

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comment (889 real guest comments)

very good
four point seven / five
Environmental Science four point seven
hygiene four point seven
service four point seven
facilities four point six
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y a n g l i q * * * *
Special double room
Move in June 2024
Family parent-child
75 comments
four point two / five
The room is spacious and bright, comfortable and tidy, with complete facilities. The surrounding environment is good, and there is a free parking lot, which is very convenient. But when it comes to service, it's a bit of a formality. We could have driven to the scenic spot by ourselves. The hotel said there was a car to pick us up. Because several elderly people went with us, they were afraid it would be difficult to park, but the result was unpleasant. They said they would make an appointment in advance when and where to pick us up. But they waited for a long time in the rain. They called to ask the driver because they were busy and still had to wait for 20 minutes, Afraid of the old man getting sick in the rain, he took two taxis back to the hotel. It was a pleasant trip, but I was a little unhappy.
Useful
Issued in Jiangsu on June 13, 2024
Hotel reply
Published in Zhejiang
Dear guests! Thank you for staying at the Golden Waterfront Junlan Resort in Wuzhen and sharing your experience and feelings with us. We attach great importance to your opinion. We have received your feedback on the service you mentioned, and hereby, on behalf of the hotel, sincerely apologize for the inconvenience and trouble caused. We also attach great importance to the problem you mentioned, and have fed it back to the relevant departments for rectification. The hotel always provides considerate service for every guest based on the principle of customer first, hoping that guests can get more surprises and moves through continuous efforts. Look forward to your coming again!
Ni Ni eight zero
Special double room
Move in May 2024
other
4 comments
four point eight / five
stick
This time, I stayed at Junlan Resort Hotel on the Golden Water Bank in Wuzhen, and felt very good. The room was spacious, comfortable, clean and tidy. The Cloud Bar on the 13th floor is a good place for afternoon tea. The view is very good. The cake and coffee of the afternoon tea set meal are also very good. The hotel also provides intimate pick up and drop off service in Xizha Scenic Area, and received a hand gift when checking out.
Useful
Issued in Shanghai on May 20, 2024
Hotel reply
Published in Zhejiang
Dear Golden Waterfront family, thank you for your high praise of us. It's a pity that we didn't receive your full five points praise. We will make persistent efforts to do better and look forward to our next meeting~
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