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FAQ

Benefits of opening VIP?

VIP members have the right to download all resources of the site free of charge, view hidden content free of charge, view videos free of charge according to their grades within the corresponding validity period. At the same time, the products of the site will also get discounted prices, and have other special rights.

Do VIP resources need to be purchased separately?

Different VIPs have different permissions. Generally, VIP members have the right to enjoy various resources for free, but some special circumstances are not excluded.

Do VIP members download resources indefinitely?

On the premise of complying with the VIP membership agreement, VIP members can download all free and VIP resources within the validity period of members.

Can I share the VIP membership account with others?

A VIP account can only be used by one person. It is forbidden to share the account with others. Once found, it will be permanently blocked.

Can I apply for a refund?

VIP members are virtual services and cannot apply for refund after payment. If there is any question before payment, contact the station master for handling

What should I do if the payment fails and does not take effect after payment?

Theoretically, such problems will not occur after normal payment, but some users will also have some small episodes in the payment process due to network and other reasons. If similar problems occur, don't panic. All payments on this site will generate orders, whether successful or unsuccessful, So if you really encounter network problems that lead to payment failure and you don't know whether it is successful, please check the order management in your personal center and contact the administrator for screenshots.

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