Topic summary
In recent years, there have been frequent incidents of infringement of consumers' rights and interests, such as private deduction of credit card fees, difficulty in insurance claims, and beheading of online loans. Many consumers have no way to complain. Sina Financial Exposure Platform performs its media supervision duties, and cooperates with the Black Cat Complaint Platform to help consumers resolve financial disputes, safeguard consumer rights and promote the standardization and transparency of the financial market.