1. A more effective method is to brush the official firmware of the a59s to clear the lock screen password successfully.
2. Use other lock screen password to enter the phone and change the lock screen password.
3. If your phone has a fingerprint password set, you can access the phone through fingerprint unlocking, change the password through setting -- fingerprint and password -- to change the other lock screen password set and record it.
4. Make sure your phone has turned on the search phone function.
5. If your mobile phone has enabled the function of searching for mobile phones, and the mobile phone is in the state of power on and networking, you can use the registered cloud service account (or official website account) to log in to the opo cloud service, enter "Search for mobile phone" and select "Lock" - reset the password, and the reset password is the new lock screen password of the mobile phone;
6. If your mobile phone is not set with fingerprint encryption, and the function of searching for mobile phone is not enabled, you need to bring all the invoices+warranty cards when purchasing the mobile phone, (if the purchase voucher is lost, you can bring your ID card+copy of ID card) The service center will swipe the mobile phone back to its original factory state, but the manual data will not be retained.