Due to different locations when opening accounts, the ways of account cancellation are different.
First:
If the investor opens an account on the Internet by himself, he can cancel the account on the Internet. Online account cancellation can be handled on the official website of the securities firm. A computer with a microphone and a clear camera is required for account cancellation.
Second:
If it is opened on site, you can only go to the sales department to cancel the account. Due to the cooperation between securities dealers and banks, many investors' securities accounts opened in banks are also called on-site account opening, so they need to go to the securities dealers' counters to close the accounts.
Most securities companies have opened centralized counter business, so account cancellation can be done in any business department nationwide, not necessarily in the account opening business department.
China Securities Depository and Clearing Co., Ltd. issued the Notice on Further Regulating the Account Cancellation Business of Securities Accounts to securities companies, requiring that investors who open accounts off-site should at least provide off-site account cancellation services consistent with the account opening method. However, only off-site account opening is allowed. If on-site account opening is required, it is still not acceptable.