Telecom must take the ID card of the head of the household with you when canceling the broadband. If someone else handles it on behalf, you need to take the ID cards of two people to the business hall.
There may be differences between different places. You can also consult the No. 10000 or the business hall before going.
Telecom broadband is the general term for China Telecom operators to provide telecom users with access to the Internet services. It is presented to users with the unified business brand of "Tianyi Broadband". Through the unified Tianyi broadband client, it provides users with seamless broadband access services, and integrates unified messaging, SMS, Tianyi Live, netdisk, security experts, Tianyi Video 189 mailbox and other simple and practical applications can meet users' business needs such as high-speed Internet access, sending and receiving emails, online stock speculation, online shopping, video on demand, online games, remote education, remote medical treatment, remote office, home office, e-commerce and so on.