1. Shentong Express has no logistics information: if there is no logistics information, it means that the logistics company has not scanned the order number into the system. The reason may be that the merchant submitted logistics information on Taobao, but did not deliver goods to the logistics company; Or the business fills in the logistics information incorrectly; Or the logistics company has not scanned the object in time after receiving it.
2. The logistics distribution information of Shentong Express has not been updated for a long time: if the logistics has been prompted to send to a certain place, but the logistics information has not been updated for several days. The reason may be that the logistics destination is relatively remote and the intermediate delivery time is very long; Or the efficiency of logistics companies is not high at the peak of express delivery; Or the object is lost during dispatching.
3. The logistics dispatch information of Shentong Express has not been updated for a long time: if the object has been assigned a dispatcher, but has not been delivered to the door for several days or the dispatcher has not contacted the recipient. The reason may be that the logistics address and contact information are incorrect; Or the dispatcher loses the package; Or failing to upload the recipient's information in time after being signed by others.